Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
Item 1 of 2
Item 1 of 2
expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
YMMV - T-Mobile Free Line when you BYOD
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What's our recourse?
I don't trust them lol. I went back on chat and the 2nd person promised everything was fine and nothing to worry about. I have all the chats saved, the advertisement in the T-mobile app for the free line, as well as the text about getting the free line. Think I'm safe?
If you go to your TLife app and click on "view promotions" your line should appear in there.
It doesn't. Just my other line promotion's, not this new one.
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I noticed that too and I contacted them as well and they confirmed my line is free.
I know that you have wait a bit before canceling other lines or making other changes for the free line to become permanent. Does anyone know how a standalone Apple Watch line fits in here? If we give my son this additional line would canceling his Apple Watch line cause use to loose the free line?
Yes I was deny the free line since I already have 3 free lines. I went to the T-Mobile store afterwards and they just added me the free line without hassle
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What's our recourse?
Well I screenshot the app advertisement I received and also saved the text promotion. I went through this about a year ago with a similar promo. After countless hours with t-force going back and fourth, they finally admitted they fked up and said I didn't qualify. They credited me a one time credit covering a whole year of service for the alleged free line. I still use that line as we gave it to a family member. I'm positive I'm about to go through the same exact thing, but we'll see.
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