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Ok, I went for it and called them up. The rep says on his end he sees it as showing the item being picked and scheduled to ship out on the 20th. I asked about the unfulfilled status but he wasn't to sure about that, just that his end shows it as picked and shipping out in a couple days.
Seems like good news , hopefully!
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Awesome! I got a shipping notice at around 4 AM EST. Yale marked the order as fulfilled, and the Shopify link has all the shipment details. Looks like they're just gonna roll with it and get those orders out!
Seems like if you didn't get your order in within the first hour of the deal or if you didn't choose next day shipping shortly after that time period your order will get cancelled. According to customer service they're taking their time going through and reviewing each order to send out cancellations and it'll take at least about another week to get through all of them
Although the customer service rep said my order is in queue to be cancelled. My order got a tracking number early this morning. Placed the order at 9pm EST on 3/13. Order status changed from unfulfilled to fulfilled on yalehome website. Shop app now says preparing to Ship. Awaiting for UPS to have it in hand to celebrate.
For those that got tracking information recently, have your packages actually started moving? I got a tracking number about 2 days ago, but UPS says they still don't have the package.
Ordered 3/13 at 6:15pm ET. Shop app has said preparing shipment for days and still says that.
However, I checked UPS My Choice and see a label was created about 15 min ago. Looks like it really is shipping!
Ordered 2x Zwave locks and 2x Zwave modules to add to my existing locks.
I see the same thing now. No updates to Shopify and no emails but I have a shipping label from about 2 hours ago that says "SECURITY-LOUISVILLELELOCKSOUT"
Wow what a roller coaster - i ended up getting all 4 items i ordered.
Nest x Yale Lock
2x Assure Lock 2
1x Safe
All for the price of one nest x yale lock MSRP loll...i cant believe they shipped
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Seems like good news , hopefully!
447 Comments
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My order shipped. Ordered 8:30 pm est 3/13
Although the customer service rep said my order is in queue to be cancelled. My order got a tracking number early this morning. Placed the order at 9pm EST on 3/13. Order status changed from unfulfilled to fulfilled on yalehome website. Shop app now says preparing to Ship. Awaiting for UPS to have it in hand to celebrate.
those are just cancelled but it is always nice to be patient
However, I checked UPS My Choice and see a label was created about 15 min ago. Looks like it really is shipping!
Ordered 2x Zwave locks and 2x Zwave modules to add to my existing locks.
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However, I checked UPS My Choice and see a label was created about 15 min ago. Looks like it really is shipping!
Ordered 2x Zwave locks and 2x Zwave modules to add to my existing locks.
It might actually ship
Nest x Yale Lock
2x Assure Lock 2
1x Safe
All for the price of one nest x yale lock MSRP loll...i cant believe they shipped
Same. Still "confirmed"
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