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from George_P_Burdell
I did a quick test run and it looks like Spirit silver isn't worth it. Frontier Gold matches to silver in spirit.
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frontpageserra | Staff posted Apr 16, 2025 03:33 PM
Item 1 of 2
Item 1 of 2
frontpageserra | Staff posted Apr 16, 2025 03:33 PM
Current Southwest Rapid Rewards Members: Frontier Airlines Elite Gold Status
$40
$40
Frontier Airlines
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Perhaps if it this was for a free check-in bag it might be good, but they are beyond sticklers when it comes to measuring size of carry-on bag and personal items; the gate agents actually get a bonus for every person they reject and are able to coerce to purchase the oversize fee at the gate.
Given this "deal" is only 7ish months too makes it sketch too.
Got to the front, and low and behold they couldn't get me on (58 minutes until flight). Only option was to rebook to a city 4 hours away, and get a rental. They offered no refund at the counter/credit for the original flight, and added "counter assistance" booking fees for each of our tickets. I was livid, but had no choice as this was a vacation and I couldn't cancel the whole thing. The hilarious part is the counter agent took so damn long that it was now less than an hour to the second flight, but she was able to call someone and get the bags on. Wouldn't it have been nice to do that in the first place?
Walked by my original flight before boarding started. Bullshit.
Reached out to support after who offered 2x $50 vouchers...
Never again will i fly frontier. fark them to friday and back.
American express took care of me thankfully.
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U can try again but don't have any expectations.
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If you have no bags, and book at deal times, price can re ridiculously cheap.
For me, Frontier was more reliable than southwest. (about 10 flights)
However, they might not have good time slots and flexibility.
The obvious sell is their cheap fares. I used to (within the past decade) fly Austin to Vegas for literally 19 bucks each way. Also, uh...hmmm...yeah that's it for pros.
On the downside, they nickel & dime for EVERYTHING (pro tip: request a plastic cup of water for FREEEEEEE)
Awful customer service which--like the peeps at Walmart--they're probably being paid a relatively low wage so I mostly don't hold it against the individual employees. Use the app for as much as you can, so that you don't have to interact with Frontier employees, and then on the flight itself I try to just close my eyes from wheels up to down. And just *hope* you never need to contact Frontier via phone.
Cancellations happen, and if it happens the limited number of Frontier flights makes it a miserable scenario. Out of my 50-100 Frontier trips, I've had 3 cancellations. "Luckily" two were on my initial flight so I had a little more flexibility to either just cancel my trip (from home) or make other arrangements. But on one morning of my return trip home, they canceled a couple hours before early AM departure, so we were stranded at the airport figuring out how to get home, with only options paying a ridiculous same-day rate on a different airline. Pretty terrible feeling, and I gave back a decent chunk of the bucks I'd saved from using Frontier on other trips.
As others have said, I keep going back cuz it's so dang cheap, especially if you have flexible travel dates and can scout out their really low fares, e.g. still ~100 bucks roundtrip from Austin to Vegas... but that requires me to use a free "personal item" which is my decent size backpack that just fits their increasingly strict requirements. (hello, $40 elite gold status)
I can't recommend Frontier. Full stop. But this is slickdeals, so if you know the rules & go into it eyes wide open, there's $$ to be saved.
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