forum thread Posted by phoinix | Staff • 4d ago
Apr 28, 2025 7:26 AM
Item 1 of 4
Item 1 of 4
forum thread Posted by phoinix | Staff • 4d ago
Apr 28, 2025 7:26 AM
$219.99*: ASUS RT-BE92U BE9700 Tri-Band Wi-Fi 7 Network Router + 6m NordVPN at Amazon
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https://www.bestbuy.com/site/recy...00657381
https://www.bestbuy.com/site/asus...Id=65942
Our community has rated this post as helpful. If you agree, why not thank murdocke
I kept getting the Blue Screen of Death. The Geek Squad "FIXED it" THREE times, but shortly after I got it home, same thing, BSOD!
Sent it into the ASUS service center, and when I got it back 15 days later, got BSOD twice within 4 minutes.
They said the warranty does NOT include any replacements or refunds.
I will never buy another ASUS product. And will avoid buying from Best Buy also.
PS - This is the one I bought:
https://slickdeals.net/f/18095260-asus-vivobook-s-15-15-6-3k-oled-120hz-ryzen-ai-9-hx-370-32gb-lpddr5-1tb-ssd-1299-99?p=175604200&
.
April 25 EDIT: I talked to the Best Buy store manager yesterday, hoping that they could step up & help a loyal customer out. Nope! But he did take this opportunity to tell me that I should have bought their ($180) Total membership plan (within 1 or 2 weeks of purchase), so that I might have been eligible to have gotten store credit or exchange. No, I don't think I will.
PS - Asus has a D- rating at the Better Business Bureau - Failure to respond to 83 complaint(s) filed against business
https://www.bbb.org/us/ca/fremont...1116-16870
No, waiting for a first release. The funny thing is with my older Asus routers the FW was very stable so I stuck with that to have access to the management app and also for Mesh. Not sure if there is an app for the Merlin releases. Not a deal breaker. Also mine has been pretty stable, but needed to full reset after the FW update. Then for good measure I do a weekly auto reboot in the FW to clear out anything that might be getting stuck.
I think the main thing causing the troubles was the high cpu utilization. In my case 1 core was at 100% all the time and the others 50%+. After the FW update and reset I'm getting 20-30% and I have many IoT devices connected and a well utilized 1gbps connection.
The FW still isn't perfect, but if a device is at 100% or more too long that can damage it permanently to the point that a FW fix will be too late.
Spec and price wise this router ticks most of my boxes and I'd have to go to their $400+ range and still not get everything I want. That's why I'm being patient with the FW issues.