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forum thread Posted by angel5000 • May 6, 2025
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forum thread Posted by angel5000 • May 6, 2025

T-Mobile new free line BYOD for May 2025 YMMV

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There are whispers that T-Mobile is offering a new free line this month, possibly on select accounts. Anyone gets any notices on their account when visiting the stores or contact T-mobile these past 2 days?
During the last free line offer, I was told my account qualified by the phone agent and I added the line (via phone agent) on the evening of the last day. The line didn't register until the next day and I was told that I wasn't qualify because the line was added outside of promotional period. I'm still in 90-day probation for line removal and was told that promotions don't show up during this time so I'm not sure.

https://www.t-mobile.com/
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There are whispers that T-Mobile is offering a new free line this month, possibly on select accounts. Anyone gets any notices on their account when visiting the stores or contact T-mobile these past 2 days?
During the last free line offer, I was told my account qualified by the phone agent and I added the line (via phone agent) on the evening of the last day. The line didn't register until the next day and I was told that I wasn't qualify because the line was added outside of promotional period. I'm still in 90-day probation for line removal and was told that promotions don't show up during this time so I'm not sure.

https://www.t-mobile.com/

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73 Comments

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May 7, 2025
3,224 Posts
Joined Mar 2006
May 7, 2025
eduardmc
May 7, 2025
3,224 Posts
How many free lines can you have? I have 6 free lines already. Only 2 pay lines.
2
May 7, 2025
6 Posts
Joined May 2016
May 7, 2025
aj.invest88
May 7, 2025
6 Posts
Quote from eduardmc :
How many free lines can you have? I have 6 free lines already. Only 2 pay lines.

If you get one more and reach 9 lines and should be bigger discount
May 7, 2025
37 Posts
Joined Jun 2009
May 7, 2025
JoeyTahoe
May 7, 2025
37 Posts
Quote from sd_junky :
From T-Mo Report..."The new free line will be available to select customers beginning May 8th. Eligible customers will have a "segment", which is basically an automated account memo, on their account if eligible.To qualify, the following conditions must be met:
  • Account must have been opened at least 5 years ago
  • Account cannot have more than 1 free line already
  • Account cannot have "Hometown Discount", Insider discount, or Work Perks discount
  • Customers cannot have cancelled a voice line in the last 90 days"
Will be very hard to get this free line since most will not qualify due to the conditions.
Wow, That's me 6 years, 1 line, never cancelled, but I'm military magenta.... So 50/ 50.
May 8, 2025
472 Posts
Joined Jun 2014
May 8, 2025
kiseki_necro
May 8, 2025
472 Posts
Just becareful when you get the so-called "Free line" from T-moble. Many people who got "Free line" in the past are now getting a 5 bucks increase treatment for their free lines. Also when you add a line to you grandfathered plan chances are they "accidently" move you away from your grandfathered cheap-o plan and nope, they will NOT move you back even tho it is 100% their fault.
May 8, 2025
351 Posts
Joined Jun 2014
May 8, 2025
j316
May 8, 2025
351 Posts
I just got off the phone with them. Agent said I don't qualify for a free line but instead BOGO lines. Not sure if it's targeted to my account or if others can get the same.
May 8, 2025
950 Posts
Joined Jul 2004
May 8, 2025
Seltzer
May 8, 2025
950 Posts
I qualified for the free line a couple months ago. I found out about it as it was listed in the T-Life app when I opened it up and it was showing my perks. Not sure if they are doing it the same way this time but may be worth a look.
May 8, 2025
2,634 Posts
Joined Nov 2004
May 8, 2025
Siwy12
May 8, 2025
2,634 Posts
I got the message in T-Life for the last promo but when I called they said I would need to switch plans... that was b.s. I wonder if they will give it to me this time...

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May 9, 2025
2,479 Posts
Joined Nov 2005
May 9, 2025
kabukicho
May 9, 2025
2,479 Posts
Quote from kiseki_necro :
Just becareful when you get the so-called "Free line" from T-moble. Many people who got "Free line" in the past are now getting a 5 bucks increase treatment for their free lines. Also when you add a line to you grandfathered plan chances are they "accidently" move you away from your grandfathered cheap-o plan and nope, they will NOT move you back even tho it is 100% their fault.
wow... what a trap!
May 9, 2025
1,389 Posts
Joined Aug 2011
May 9, 2025
a_land
May 9, 2025
1,389 Posts
Quote from kiseki_necro :
Just becareful when you get the so-called "Free line" from T-moble. Many people who got "Free line" in the past are now getting a 5 bucks increase treatment for their free lines. Also when you add a line to you grandfathered plan chances are they "accidently" move you away from your grandfathered cheap-o plan and nope, they will NOT move you back even tho it is 100% their fault.

This is is why I never mess with my plan lol. I feel like anything I do would pull me off my old one plus plan
May 9, 2025
8 Posts
Joined May 2016
May 9, 2025
VJCK
May 9, 2025
8 Posts
Quote from angel5000 :
I called in on behalf of a family member on their account this morning and the rep also asked if I wanted to add a new line since the account qualified for a discounted line. I assumed he meant the normal BOGO offer so I declined. now I wonder if he meant this new BYOD. Data point: this family's account is part of the very old simple plan with 5 paid lines, no free lines, no other discount, not even discounted handsets ever, since the first day of account opening. This family member is very old-school and strongly believes that getting anything discounted or free means you have to pay back in other ways.if any account deserves a free line, it's this one!
We do have the standard family plan with a free line already. I have called TMobile to upgrade my phone and rep mentioned about the free line offer and I grabbed it. New feee line is activated as of yesterday.Bonus: As I added new line, I did eligible for $800+ trad-in discount.
May 9, 2025
264 Posts
Joined Jul 2012
May 9, 2025
yuy
May 9, 2025
264 Posts
Can I stack the free line with trade-in offer?
May 9, 2025
20 Posts
Joined Jul 2016
May 9, 2025
bbnv
May 9, 2025
20 Posts
Can I activate this free line at Costco?
Pro
May 9, 2025
2,391 Posts
Joined Nov 2012
May 9, 2025
coloradoman_in_socal
Pro
May 9, 2025
2,391 Posts
Quote from VJCK :
We do have the standard family plan with a free line already. I have called TMobile to upgrade my phone and rep mentioned about the free line offer and I grabbed it. New feee line is activated as of yesterday.Bonus: As I added new line, I did eligible for $800+ trad-in discount.

You're in for a big surprise. A free line doesn't allow for EIP or trade in deals.
May 9, 2025
472 Posts
Joined Mar 2005
May 9, 2025
maestro
May 9, 2025
472 Posts
No free line for me but they gave me BOGO at $25/month. $200 service credit and 2 Iphone 16 Pro with $830 discount (24 months Bill Credit) each. Iphone 16E will be free but my kids want Iphone 16Pro.

I am on Business Unlimited Ultimate.

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May 9, 2025
162 Posts
Joined Aug 2004
May 9, 2025
Virge147
May 9, 2025
162 Posts
Anyone with Magenta Amplified try yet?

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