frontpage Posted by Red_Liz | Staff • May 14, 2025
May 14, 2025 3:24 PM
Item 1 of 3
Item 1 of 3
frontpage Posted by Red_Liz | Staff • May 14, 2025
May 14, 2025 3:24 PM
Maui Jim Sunglasses: Unisex Breakwall HCL Bronze Wrap Sunglasses
& More + Free Shipping$100
$189
47% offJomaShop
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I had bad experience with Joma in the past and so did many others. The reason you don't see many people complain, is because any critical post towards Joma gets TD'd to obilivion and eventually compressed into "most users find this not useful" and hidden away. Or removed for "policy violation" alltogether.
My issues with them are:
- Absence (not even lack) of customer service and full disregard for a customer.
- No post-sale ssupport
- They can easily ship a previous return when sold as new, even if the return had obvious signs of usage.
- If you try to return they would blame all issues on you and refuse the return multiple times
- Even if they finally approve the return, they make you pay for the return fee and charge restocking fee.
- All that, if your voicemail gets eventually returned before your return period expires.
- None of the stuff they sell is covered by manufacturer warranty but if you try to use what they call a warranty, they typically just hold on to your repair, the ship it back to you, scratched or damaged.
When I see a decent price for an item from Joma, I usually try to find another gray market dealer (Watchmaxx, Ashford, etc), and just PM joma price which most of them gladly do. or just check in Costco. Often times, Costco price is not that far offm, but you feel much better, knowing you have Costco care behind your purchase!Leave a Comment