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Midea Recalls About 1.7 Million U and U+ Window Air Conditioners Due to Risk of Mold Exposure

1,355 324 June 5, 2025 at 07:54 AM in Home & Home Improvement (2)
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Last Edited by kickerstarter June 15, 2025 at 10:06 AM
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https://www.cpsc.gov/Recalls/2025...d-Exposure

Consumers with the recalled air conditioners should immediately contact Midea for a free repair or a full or prorated refund, which will be based on the purchase date or date of manufacture.

Consumers who want a refund will be requested to send the unit back to Midea using a free shipping label or submit a photograph showing that they cut the unplugged power cord of the unit to receive a refund.

Consumers who want a repair should contact Midea to arrange for a technician to install a new drain plug or send consumers a repair kit that includes a new drain plug and bubble level, depending on the model. Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.

Incidents/Injuries:
The firm is aware of at least 152 reports of mold in the air conditioners, including 17 reports of consumers experiencing symptoms such as respiratory infections, allergic reactions, coughing, sneezing and/or sore throats from mold exposure.

Sold At:
Costco, Menards, Home Depot, Best Buy and other stores nationwide and online at Midea.com, Amazon.com, Costco.com, Menards.com, HomeDepot.com, Lowes.com, Walmart.com, BJs.com, BestBuy.com and other websites from March 2020 through May 2025 for between $280 and $500.

Update:
Midea made a video about mitigation which I believe is the repair kit.

https://www.youtube.com/watch?v=lwVVI6wk9Nk

Problem is, my unit does not have a drain plug at the location mentioned. I see 2 plugs but they are much closer to the window. If water come out of those plugs, it will lead to water damage to my window and wall.

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> bubble2 929 Posts
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vsspam
06-08-2025 at 08:01 AM.
06-08-2025 at 08:01 AM.
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> bubble2 6,355 Posts
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Pctek4456
06-08-2025 at 02:44 PM.
06-08-2025 at 02:44 PM.
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> bubble2 1 Posts
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TalentedStep454
06-09-2025 at 02:24 PM.
06-09-2025 at 02:24 PM.
Just received this from Costco!
It looks like you can ask for full refund.
Check your email!

June 9, 2025

Important Product Safety Recall Notice
Midea U-Shape Window AC's
Item #'s 1572673, 1657921, 1677429, 1768985, 2677450, 2677429
Dear Costco Member,



Costco records indicate that you, or one of your add-on members, have purchased Item #'s 1572673, 1657921, 1677429, 1768985, 2677450, and/or 2677429 Midea U-Shape Window AC's between June 2021 and May 2025.



Hazard: Pooled water in the air conditioners can fail to drain quickly enough, which can lead to mold growth. Mold exposure poses risks of respiratory issues or other infections to some consumers.



Consumers with the recalled air conditioners should immediately contact Midea at 888-345-0256 or visit www.MideaUrecall.expertinquiry.com to register for and learn more about the available recall remedies, which include one of the following:



• A free repair by a technician to install a new drain plug

• A free repair kit that includes a new drain plug and bubble level, depending on the model

• A full or prorated refund



Consumers who continue using the air conditioners while awaiting a repair should visit www.MideaUrecall.expertinquiry.com for instructions on how to inspect their unit prior to continuing use.


Please call Midea toll-free at 888-345-0256 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.MideaUrecall.expertinquiry.com or www.midea.com/us and click on "RECALL INFORMATION" for more information if you have any issues or concerns.



Thank you,



Justin Reinke

Head of Sales

http://www.mideaurecall.expertinquiry.com
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Joined Oct 2017
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> bubble2 1,355 Posts
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Original Poster
kickerstarter
06-11-2025 at 05:06 PM.
06-11-2025 at 05:06 PM.
Does anyone know if the recall has a expiration date? My plan is to use it for this summer before cutting the cord around November.
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> bubble2 101 Posts
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sdnice
06-13-2025 at 06:09 PM.
06-13-2025 at 06:09 PM.
Midea recalls its U shaped ACs. Your options are technician visit, a DYI kit or refund (likely pro-rated)

https://www.cpsc.gov/Recalls/2025...d-Exposure
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andypsu71
06-13-2025 at 06:28 PM.
06-13-2025 at 06:28 PM.
I went through the process last weekend for a refund. They are refunding me the total amount. Not prorated. All i had to do is cut the power cord and take a picture of the serial number with the cut power cord.
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SociableJuice4504
06-13-2025 at 08:04 PM.
06-13-2025 at 08:04 PM.
Quote from andypsu71 :
I went through the process last weekend for a refund. They are refunding me the total amount. Not prorated. All i had to do is cut the power cord and take a picture of the serial number with the cut power cord.

Depends if you have the receipt or they go by the manufacturer date on the side that you have to take a picture of. You can also opt for them to send you a kit and then they'll send a technician out to install a new part. I opted for that just because I like my AC.
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bud914
06-14-2025 at 04:06 AM.
06-14-2025 at 04:06 AM.
I got $382 for 8000btu and $386 for 12000btu. No receipt. Replaced with similar 8000 btu Hisense from Costco
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mja28
06-14-2025 at 10:40 AM.
06-14-2025 at 10:40 AM.
Quote from bud914 :
I got $382 for 8000btu and $386 for 12000btu. No receipt. Replaced with similar 8000 btu Hisense from Costco
Did you have to do a live video of cutting the cord?
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DallasGG
06-18-2025 at 02:39 PM.
06-18-2025 at 02:39 PM.
I put my model number and serial number into the recall checker a couple of weeks ago when this first was announced and it said my 12000 btu unit didn't need to be recalled. Then today (6/18/25) I got an email from Midea about the recall and checked again. This time it qualified for the recall....so they must've had some sort of problem at the beginning checking to see which units qualified for the recall. I bought mine from Costco (model MAW12AV1QWT-C) in April '25, so it was pretty new. I decided to go for the repair since I like the AC unit because it's so quiet.
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