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Forum Thread

Email alerts stopped

176 Yesterday at 01:04 AM
Hi,
The 24th of June I stopped getting all Deal alerts.
I normally get 50 to 80 per day.
I have looked over every one of my settings.
I have sent myself deals from the "Email This" links and I get them.
I pretended to change my email address and the alert from Slickdeals arrived in my inbox. So I know Slickdeals generated emails get through.
I am baffled.
I thought they were not arriving in Thunderbird until I looked at the ATT online email and they stopped arriving there.
I have gone through my ATT Email settings repeatedly to verify that I have no filters and no blocked domains.
Anyone have any ideas?
Thanks.
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Joined May 2005 Mitman
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Joined Nov 2004
Wuzzy's Best Friend
> bubble2 49,370 Posts
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Autumn | Staff
Yesterday at 05:59 AM.
Yesterday at 05:59 AM.
Quote from mitch77 :
Hi,
The 24th of June I stopped getting all Deal alerts.
I normally get 50 to 80 per day.
I have looked over every one of my settings.
I have sent myself deals from the "Email This" links and I get them.
I pretended to change my email address and the alert from Slickdeals arrived in my inbox. So I know Slickdeals generated emails get through.
I am baffled.
I thought they were not arriving in Thunderbird until I looked at the ATT online email and they stopped arriving there.
I have gone through my ATT Email settings repeatedly to verify that I have no filters and no blocked domains.
Anyone have any ideas?
Thanks.
Hi!

I looked into it and it looks like emails from us were getting hard bounced for whatever reason. I have reset that and you should start receiving them again but if not, please let us know.
Reply
Joined May 2005
Mitman
> bubble2 176 Posts
Original Poster
mitch77
Yesterday at 01:11 PM.
Yesterday at 01:11 PM.
Everything is working now.
I spent hours trying to figure out the problem - checking and rechecking...
THANK YOU SO MUCH!!!

Could you please explain what the 'hard bounced' means?
I almost didn't post here because I could not imagine you could fix it.

Reply
Joined May 2005
Mitman
> bubble2 176 Posts
Original Poster
mitch77
Yesterday at 02:09 PM.
Yesterday at 02:09 PM.
Before this issue I had alerts set up for 4 STAR AND HIGHER rated deals.
Now it seems I am getting specifically 4 STAR only.
I definitely did remove my old alert and reset it to what I thought it was to see if that would fix things.
How do I specify 4 STAR and up ?
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