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popular Posted by OliveFog741 • Last Thursday
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popular Posted by OliveFog741 • Last Thursday

T-Mobile retention offer for existing customers: $10 off today and $10 bill credit for 6 months after

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T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263
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About the Poster
T-Mobile is offering existing customers up to $20 back today, and $20 in bill credits for 6 months, depending on your plan. The link describes the deal in detail. For me, I called T-Mobile and told them I was thinking of switching carriers. They offered me $10 off today, and a $10 bill credit for the next 6 months.

https://www.phonearena.com/news/t...g_id170263

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282 Comments

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Last Friday
1,253 Posts
Joined Nov 2011
Last Friday
Wulfrax
Last Friday
1,253 Posts

Our community has rated this post as helpful. If you agree, why not thank Wulfrax

Quote from somubtech :
What did you say to them ?
- Opened the virtual assistant help chat via TLife mobile app- typed "Cancel my lines (555-555-5555, 555-555-5555, 555-555-5555)- virtual assistant made me click to talk to a live person and I waited a few min- Live chat came on and asked why do I want to cancel?- I wrote "Verizon is offering me lower pricing and a deal to switch to them"- They said "looks like you're on one of our lower priced plans that offer a lot of value, how about changing these lines to cheaper packages or watch/tablet plans in case you want to come back to the service at a later date?"- I said "no Verizon is offering me the same type of service for a better price and giving me additional discount if I switch to them"- They came back with the $10 + $10 for 6mo offer- I said hmmmmmmmmmmm ok I will stay then!Done
4
Last Friday
6,273 Posts
Joined Nov 2012
Last Friday
R3DTR1X
Last Friday
6,273 Posts
I'm grandfathered in on an old Sprint Wireless Advantage club plan. They know I ain't goin anywhere
6
Last Friday
132 Posts
Joined May 2007
Last Friday
Regazzo
Last Friday
132 Posts
I got $20 per month for a year. It probably depends on your plan, number of lines and how many are fully paid off. I had no commitments on 4 lines on a military plan.
Last Friday
4 Posts
Joined Feb 2020
Last Friday
Therabells
Last Friday
4 Posts
Quote from WildflowerGuru :
A lot of fishy crap going on with T Mobile lately. I was getting texts from them on all my lines advising my HD video expired. I got fees tacked on that made no sense. My hotspot limits max out in 15 days every month and i don't even use it. Checked everything including apps usage. The phone reps take hours to do one simple thing. I'm on a very old unlimited $40 per phone. Surprised they aren't fee attacking the people with free lines.

How many lines you have in total and what's your monthly cost
Last Friday
4 Posts
Joined Feb 2020
Last Friday
Therabells
Last Friday
4 Posts
Quote from Wulfrax :
- Opened the virtual assistant help chat via TLife mobile app- typed "Cancel my lines (555-555-5555, 555-555-5555, 555-555-5555)- virtual assistant made me click to talk to a live person and I waited a few min- Live chat came on and asked why do I want to cancel?- I wrote "Verizon is offering me lower pricing and a deal to switch to them"- They said "looks like you're on one of our lower priced plans that offer a lot of value, how about changing these lines to cheaper packages or watch/tablet plans in case you want to come back to the service at a later date?"- I said "no Verizon is offering me the same type of service for a better price and giving me additional discount if I switch to them"- They came back with the $10 + $10 for 6mo offer- I said hmmmmmmmmmmm ok I will stay then!Done

So you kept same plan no changes?
Last Friday
39 Posts
Joined Nov 2017
Last Friday
spb007
Last Friday
39 Posts
I got $10 for next 6 months. Thanks OP
Last Friday
42 Posts
Joined Nov 2016
Last Friday
madguy132
Last Friday
42 Posts
Quote from Wulfrax :
- Opened the virtual assistant help chat via TLife mobile app- typed "Cancel my lines (555-555-5555, 555-555-5555, 555-555-5555)- virtual assistant made me click to talk to a live person and I waited a few min- Live chat came on and asked why do I want to cancel?- I wrote "Verizon is offering me lower pricing and a deal to switch to them"- They said "looks like you're on one of our lower priced plans that offer a lot of value, how about changing these lines to cheaper packages or watch/tablet plans in case you want to come back to the service at a later date?"- I said "no Verizon is offering me the same type of service for a better price and giving me additional discount if I switch to them"- They came back with the $10 + $10 for 6mo offer- I said hmmmmmmmmmmm ok I will stay then!Done

Thank you. I got it!

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Last Friday
143 Posts
Joined May 2008
Last Friday
onebizeebee
Last Friday
143 Posts
I was able to get $10 off for the next 6 months. Thanks!!
Last Friday
1,170 Posts
Joined Dec 2013
Last Friday
SDpennypincher
Last Friday
1,170 Posts
Are you guys getting $10 off PER LINE or in total for all lines?
Last Friday
22 Posts
Joined Nov 2010
Last Friday
JO47
Last Friday
22 Posts
Too late. Raised rates. We had a $200 family plan, gone now. Us mobile works fine for me now.
3
Last Friday
232 Posts
Joined Apr 2021
Last Friday
BrightTank8484
Last Friday
232 Posts
Quote from SDpennypincher :
Are you guys getting $10 off PER LINE or in total for all lines?
lol, $10 now, $10 x6 later, total $70, per account.

worst case, your rep said "BET", and cancels your account with 10 free lines.
1
Last Friday
204 Posts
Joined Nov 2009
Last Friday
BetterThanTheBest
Last Friday
204 Posts
Quote from SDpennypincher :
Are you guys getting $10 off PER LINE or in total for all lines?
Per account, from what I was told. $10 now and $10/mo for 6mo. Total $70.
Last Friday
11,352 Posts
Joined May 2007
Last Friday
superslickz
Last Friday
11,352 Posts
Quote from HeatGun :
I pay less than $100 for 9 lines. I am sure they would love to cancel my account if I asked
Quote from nklk :
similar boat. are you going to try? 😛
Please update and let us know. I have 9 lines for $116, not sure if I should bother calling or not.
Last Friday
1,311 Posts
Joined Sep 2018
Last Friday
gathermewool
Last Friday
1,311 Posts
Quote from Regazzo :
I got $20 per month for a year. It probably depends on your plan, number of lines and how many are fully paid off. I had no commitments on 4 lines on a military plan.
Do you have the military magenta plan, by chance? I'm paying $120 for three lines, though I do use the ad-free Netflix through them.

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Last Friday
4,015 Posts
Joined Dec 2013
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adirondackman
Last Friday
4,015 Posts
Like taking candy from a baby. Thanks OP

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