popular Posted by OliveFog741 • Last Thursday
Jul 10, 2025 10:59 PM
Item 1 of 1
popular Posted by OliveFog741 • Last Thursday
Jul 10, 2025 10:59 PM
T-Mobile retention offer for existing customers: $10 off today and $10 bill credit for 6 months after
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Asked the rep for my port out id, she countered with $10 off for 6 months.
I asked if there was a $20 offer and she said no. After a few minutes, she said since I have go 5g plus she can do $20 off for 12 months.
Thanks !
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Shoot. looks like they won't do it for me. I'm asking for the "port out ID in case I want to go."
EDIT:
"I understand your concerns. Before we proceed with the cancellation, I would like to offer you a $10 discount per month for the next 6 months, which totals a savings of $70. This is our way of showing that we value you and would love to keep you as a customer. Would you be interested in taking advantage of this offer?"
"Can you do better than that?"
offered $100 instant credit in addition to the $10/month for 6 months. thanks op!
Easy money saved.
Thats awesome.
So ungrateful lol
edit: I got $10 off now, plus $10 for the next 6 months totaling $70. Thanks OP!
Their message:
"Thank you for your patience. We understand how important it is to manage your bills effectively. Upon checking on our end, I can confirm that your current plan is one of the most premium options we offer here at T-Mobile. However, we are unable to make changes to the plan at this time, as it is associated with a promotion of $1,000 off with Trade on Go5G Plus/Next.
I understand you're ready to cancel, and I can take care of that. Before I do, I noticed your account qualifies for a $20/month discount for 12 months - plus an extra $20 today - saving you $260 total.
Would you like for me to do that now?"
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Where is the chat option in Tlife app?
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