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expiredtunabreath posted Jul 13, 2025 4:32 PM

YMMV invite only, Buy a $10+ item during an eBay Live event and get a coupon for $25 off your next purchase*.

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Deal Details
YMMV may be invite only.

Received email with title "Shop eBay Live and get a coupon worth up to $100?".

Buy a $10+ item during an eBay Live event and get a coupon for $25 off your next purchase*.

Just make a $10+ purchase during a livestream by August 08, 2025 to get a coupon good for $25 off your next $50+ purchase*. You can use it up to four times within 90 days!

*Use coupon up to 4x in 90 days.

https://pages.ebay.com/coupon/2025/ebaylive/
Community Notes
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Deal Details
Community Notes
About the Poster
YMMV may be invite only.

Received email with title "Shop eBay Live and get a coupon worth up to $100?".

Buy a $10+ item during an eBay Live event and get a coupon for $25 off your next purchase*.

Just make a $10+ purchase during a livestream by August 08, 2025 to get a coupon good for $25 off your next $50+ purchase*. You can use it up to four times within 90 days!

*Use coupon up to 4x in 90 days.

https://pages.ebay.com/coupon/2025/ebaylive/

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84 Comments

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Aug 1, 2025 3:43 AM
766 Comments
Joined Jul 2016
savebabysaveAug 1, 2025 3:43 AM
766 Comments
Quote from egflo :
Spent exactly $10 not including taxes or shipping still haven't received the coupon over a week since it has been delivered. Did contact support but it was useless.
Yes been 9 days for me
Aug 1, 2025 5:51 PM
978 Comments
Joined May 2012
luddite_cyborgAug 1, 2025 5:51 PM
978 Comments
So, they sent me the offer again (by email like last time, with new promo period/dates). I already got the coupon for the last promo and I don't see anything in the terms that says I can't do this again and get another coupon. Anyone else get the offer again? Considering going for coupon #2 since I've already spent 3 of the 4 uses from #1
Aug 6, 2025 6:12 AM
189 Comments
Joined Nov 2006
MAC944TurboAug 6, 2025 6:12 AM
189 Comments
Having some issues with eBay myself now.

TL;DR: They are just ignoring facts and making up whatever they can to not honor the coupon, even after acknowledging people not receiving their coupons has been a system-wide issue.

Two eBay accounts, both received the eBay Live promo invitation.

On 1st account, did 1 purchase for over $10 and got an e-mail a few days later saying I had qualified and coupon would come soon. Multi-use coupon came within a few days after that (roughly 7 days since day of original purchase). All good there.

On 2nd account... did a purchase also for over $10 about 6.5 hours after 1st account purchase. This one never received the e-mail saying I had qualified and then it's been over 2 weeks since the purchase date and no coupon either.

Now, here's where eBay might be acting scummy:

I contacted support and they put in an IT ticket and escalated it. Called back after not hearing anything back and was told it was a system-wide issue and many customers/accounts affected. Suddenly I get an e-mail saying it seems the item was not purchased during en eBay Live event (it absolutely was and so I send them a friendly e-mail saying it for sure was purchased during a Live event).

Eventually get a rep that calls me back and says she will for sure resolve this issue for me and that she will just need to speak to her manager to approve the coupons and to expect to hear back the next day. Instead, within a couple of hours of that call she e-mails to say that after consulting with her eBay Live manager that it looks like the item was not purchased during a Live Event and that even though it has eBay Live in the item title that it appears that it was relisted on the seller's store and purchased from there so it counts as a "core transaction" which does not qualify -- this is 100% wrong because:

1) eBay Live has a Replay option of the stream where I made the purchase and my name clearly pops up on the screen when I won the item number (which correlates with the purchase details). The seller even mentions my name.

2) The order confirmation e-mail I received for the purchase came exactly when I won the item so claiming it was somehow relisted is nonsense as the timing of the receipt e-mail lines up perfectly with when I bid and won the item during the stream.

Speaking to another representative after this, you could tell eBay is kind of trying to not honor these coupons (maybe due to too much interest) and they are using any tactic they can to disallow the qualification such as in my case claiming that it wasn't purchased during a Live Event even though you can clearly see I won the item during the very recording of the stream on their website. No response at all after I sent them the timestamp of when I won the item and they've ignored me since. Guess they didn't like being called out when clearly lying (I wasn't rude in my response at all).

The rep mentioned above also insinuated that people were being denied due to paying for the item after the stream had ended rather than during it which is also scummy as the coupon terms say nothing about having to pay during the stream (which in my case anyway I was forced to setup autopay for the Live item. So I guess that "cop out" didn't work for them to use on me so they had to try for the other angle of "item appears to not have been purchased during Live" when it clearly was).
Aug 6, 2025 6:55 AM
1.3K Comments
Joined Apr 2006
duhmelAug 6, 2025 6:55 AM
1.3K Comments
Crap stuff available
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This user is an Expert in Tech & Electronics
Aug 6, 2025 7:13 AM
20.3K Comments
Joined Sep 2011
bluekiwi
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Aug 6, 2025 7:13 AM
20.3K Comments
Was offered the coupon and received it, hopefully they give the promo to my other accounts
Aug 6, 2025 3:28 PM
401 Comments
Joined Oct 2013
MrCoolKAug 6, 2025 3:28 PM
401 Comments
Did not got the coupon bought the item
Aug 6, 2025 8:31 PM
67 Comments
Joined Jan 2020
ladybug007Aug 6, 2025 8:31 PM
67 Comments
Quote from MAC944Turbo :
Having some issues with eBay myself now.TL;DR: They are just ignoring facts and making up whatever they can to not honor the coupon, even after acknowledging people not receiving their coupons has been a system-wide issue. Two eBay accounts, both received the eBay Live promo invitation.On 1st account, did 1 purchase for over $10 and got an e-mail a few days later saying I had qualified and coupon would come soon. Multi-use coupon came within a few days after that (roughly 7 days since day of original purchase). All good there.On 2nd account... did a purchase also for over $10 about 6.5 hours after 1st account purchase. This one never received the e-mail saying I had qualified and then it's been over 2 weeks since the purchase date and no coupon either.Now, here's where eBay might be acting scummy:I contacted support and they put in an IT ticket and escalated it. Called back after not hearing anything back and was told it was a system-wide issue and many customers/accounts affected. Suddenly I get an e-mail saying it seems the item was not purchased during en eBay Live event (it absolutely was and so I send them a friendly e-mail saying it for sure was purchased during a Live event). Eventually get a rep that calls me back and says she will for sure resolve this issue for me and that she will just need to speak to her manager to approve the coupons and to expect to hear back the next day. Instead, within a couple of hours of that call she e-mails to say that after consulting with her eBay Live manager that it looks like the item was not purchased during a Live Event and that even though it has eBay Live in the item title that it appears that it was relisted on the seller's store and purchased from there so it counts as a "core transaction" which does not qualify -- this is 100% wrong because:1) eBay Live has a Replay option of the stream where I made the purchase and my name clearly pops up on the screen when I won the item number (which correlates with the purchase details). The seller even mentions my name. 2) The order confirmation e-mail I received for the purchase came exactly when I won the item so claiming it was somehow relisted is nonsense as the timing of the receipt e-mail lines up perfectly with when I bid and won the item during the stream.Speaking to another representative after this, you could tell eBay is kind of trying to not honor these coupons (maybe due to too much interest) and they are using any tactic they can to disallow the qualification such as in my case claiming that it wasn't purchased during a Live Event even though you can clearly see I won the item during the very recording of the stream on their website. No response at all after I sent them the timestamp of when I won the item and they've ignored me since. Guess they didn't like being called out when clearly lying (I wasn't rude in my response at all).The rep mentioned above also insinuated that people were being denied due to paying for the item after the stream had ended rather than during it which is also scummy as the coupon terms say nothing about having to pay during the stream (which in my case anyway I was forced to setup autopay for the Live item. So I guess that "cop out" didn't work for them to use on me so they had to try for the other angle of "item appears to not have been purchased during Live" when it clearly was).
sorry that you have to go through all this. I am in kind of same boat. got the offer email. made a ebay live purchase. no sign of coupon even after 2 weeks

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Aug 7, 2025 3:50 AM
189 Comments
Joined Nov 2006
MAC944TurboAug 7, 2025 3:50 AM
189 Comments
Quote from ladybug007 :
sorry that you have to go through all this. I am in kind of same boat. got the offer email. made a ebay live purchase. no sign of coupon even after 2 weeks
Sorry to hear you are going through that as well. I'd suggest trying to reach out to them, they might offer to fix it or maybe provide a small amount of compensation in the form of a smaller coupon but who knows.
Aug 7, 2025 3:54 AM
1.4K Comments
Joined Oct 2017
GerpaxAug 7, 2025 3:54 AM
1.4K Comments
Quote from hotdogah2 :
I did not have a email, but did see the banner. I bought a $15 coin, then 4 days later got the 4$25 coupon. Pretty good deal.
this is patently false. It's FOR EVERY $10 Ebay live purchase you receive a coupon for $25 off $50, UP TO $200 or 4 coupons. This Sd'er is lying like a rug.
2
Aug 7, 2025 3:57 AM
189 Comments
Joined Nov 2006
MAC944TurboAug 7, 2025 3:57 AM
189 Comments
Quote from voodoo_chile :
this is patently false. It's FOR EVERY $10 Ebay live purchase you receive a coupon for $25 off $50, UP TO $200 or 4 coupons. This Sd'er is lying like a rug.
I think that's what they are saying, they got the 4x $25 coupon (off of $50 but they didn't include this since we all know that's what it is). Oh wait you think that you have to make a purchase of $10 to get a single $25 off $50 coupon? No, you get a multi-use coupon after making a single $10+ purchase. It's listed clearly in the details of the promotion.
Accusing someone of lying after not being aware of the terms yourself is a bit...idk but not cool I guess.
Aug 7, 2025 8:51 PM
1.4K Comments
Joined Oct 2017
GerpaxAug 7, 2025 8:51 PM
1.4K Comments
Quote from MAC944Turbo :
I think that's what they are saying, they got the 4x $25 coupon (off of $50 but they didn't include this since we all know that's what it is). Oh wait you think that you have to make a purchase of $10 to get a single $25 off $50 coupon? No, you get a multi-use coupon after making a single $10+ purchase. It's listed clearly in the details of the promotion.
Accusing someone of lying after not being aware of the terms yourself is a bit...idk but not cool I guess.
read the terms carefully, I also verified this with ebay.
2
Aug 7, 2025 9:01 PM
189 Comments
Joined Nov 2006
MAC944TurboAug 7, 2025 9:01 PM
189 Comments
Quote from voodoo_chile :
read the terms carefully, I also verified this with ebay.
You make one single $10+ purchase and you get 4 coupons to use, that's it. eBay reps don't always know what they are talking about, read the terms carefully yourself and you will see. I already received the multi-use coupon and used it without having to make multiple $10+ purchases. You can use it 4x on any purchase over $50.
Aug 8, 2025 7:10 PM
77 Comments
Joined Aug 2008
phasher99Aug 8, 2025 7:10 PM
77 Comments
eBay is giving me the runaround each time saying it is a technical issue on why they haven't issued my coupons yet, frustrating.
Aug 9, 2025 12:29 AM
17 Comments
Joined Aug 2018
egfloAug 9, 2025 12:29 AM
17 Comments
Quote from phasher99 :
eBay is giving me the runaround each time saying it is a technical issue on why they haven't issued my coupons yet, frustrating.
How much did you spend? Exactly $10 or $10.01 or more? I spent exactly $10 and haven't received anything yet. I also contacted support and they didn't understand the conditions either and also said they would "make a note" for the missing coupon.

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Aug 9, 2025 12:58 AM
77 Comments
Joined Aug 2008
phasher99Aug 9, 2025 12:58 AM
77 Comments
Quote from egflo :
How much did you spend? Exactly $10 or $10.01 or more? I spent exactly $10 and haven't received anything yet. I also contacted support and they didn't understand the conditions either and also said they would "make a note" for the missing coupon.
I made several purchases so I definitely should have qualified. First purchase was 9.99 pre-ship so that might not have counted but I did order like 2-3 more times for items well above $10.

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