14-Oz Ember Temperature Control Smart Mug 2 (Various Colors)

Eragorn

Original Poster

Pro

Deal Hunter

Jul 22, 2025 5:11 AM

23.6K Comments

Joined Sep 2011

EragornJul 22, 2025 5:11 AM

Original Poster

Pro

Deal Hunter

23.6K Comments

Quote from samHD

:

is there a COLD equivalent to this product? I like my mountain dew near freezing. and i dont want ice watering down my drink.

There are brands that make "reusable" ice cubes on Amazon... generally they're around $10-20.
https://www.amazon.com/gp/product...staff&th=1
There are some that are metal but reviews say they don't generally get as cold.
https://www.amazon.com/gp/product...staff&th=1

2

icemountain

Jul 22, 2025 6:04 AM

281 Comments

Joined Aug 2011

icemountainJul 22, 2025 6:04 AM

281 Comments

if you prefer something that does the same thing without having the need to use an app, i suggest looking up nextmug.

1

Jlnkeno

Jul 22, 2025 9:10 AM

62 Comments

Joined Sep 2014

JlnkenoJul 22, 2025 9:10 AM

62 Comments

Quote from SobrietyRocks707

:

Honestly I've been using this one for a month and it's awesome.

https://a.co/d/fudX8VS

The brand "kepwam" on that gave me a chuckle

2

1

WhyUCryin

Jul 22, 2025 11:21 AM

646 Comments

Joined Feb 2015

WhyUCryinJul 22, 2025 11:21 AM

646 Comments

Quote from sapio

:

Before you think the battery is bad, check the charging pins, they get stuck and stop charging.

Ember will replace for free under warranty, or fix it yourself for cheap:

https://www.ifixit.com/Guide/Embe...ent/167828

Buyer beware. Currently experiencing very difficult warranty process with ember. They mentioned high claim rate as one reason for delay in communications.

RhinoBW

Jul 22, 2025 12:37 PM

222 Comments

Joined Nov 2015

RhinoBWJul 22, 2025 12:37 PM

222 Comments

Quote from WhyUCryin

:

Buyer beware. Currently experiencing very difficult warranty process with ember. They mentioned high claim rate as one reason for delay in communications.

When I dug into these briefly, because I wanted to buy a couple, I came across a lot of the same issues.

The finish peeling after a year, the batteries failing within 1-2 years, and horrible customer service. I decided this product was far too expensive to justify so many quality issues. Throwing that out there for anyone considering this.

1

Caleo

Jul 22, 2025 7:03 PM

6.7K Comments

Joined Dec 2004

CaleoJul 22, 2025 7:03 PM

6.7K Comments

Quote from RhinoBW

:

When I dug into these briefly, because I wanted to buy a couple, I came across a lot of the same issues. The finish peeling after a year, the batteries failing within 1-2 years, and horrible customer service. I decided this product was far too expensive to justify so many quality issues. Throwing that out there for anyone considering this.

I do wonder how many of the finish-wear complaints are the result of using a metal spoon for stirring.
At any rate, these should probably have a longer/better warranty for their price..

1

ThinkAboutBaseball

Jul 22, 2025 8:16 PM

573 Comments

Joined Jan 2018

ThinkAboutBaseballJul 22, 2025 8:16 PM

573 Comments

Quote from sapio

:

Before you think the battery is bad, check the charging pins, they get stuck and stop charging. Ember will replace for free under warranty, or fix it yourself for cheap:https://www.ifixit.com/Guide/Embe...ent/167828

For me the pins rusted away. Only way to get the mug to work was another proprietary overpriced base. If you buy this, wipe the mug off before putting it in the base. Every time.

1

ThinkAboutBaseball

Jul 22, 2025 8:17 PM

573 Comments

Joined Jan 2018

ThinkAboutBaseballJul 22, 2025 8:17 PM

573 Comments

Quote from WhyUCryin

:

Buyer beware. Currently experiencing very difficult warranty process with ember. They mentioned high claim rate as one reason for delay in communications.

The pins rust unless you wipe the mug down each time. Keep the base very dry.

1

corona2515

Jul 22, 2025 8:20 PM

36 Comments

Joined Dec 2015

corona2515Jul 22, 2025 8:20 PM

36 Comments

Quote from sapio

:

Before you think the battery is bad, check the charging pins, they get stuck and stop charging. Ember will replace for free under warranty, or fix it yourself for cheap:https://www.ifixit.com/Guide/Embe...ent/167828

It charges but only lasts about 20 min. Assuming the coffee is still over the trigger temp for a bit, it's probably lasting less.

1

Gdog2004

Jul 23, 2025 1:08 AM

5.4K Comments

Joined Jul 2004

Gdog2004Jul 23, 2025 1:08 AM

5.4K Comments

Our community has rated this post as helpful. If you agree, why not thank Gdog2004

Quote from sapio

:

Love mine, but the ceramic wears off, the steel one should be better.

Its not. I owned 2 steel ones and the inside bottom of the cup is ceramic coated and it chipped away within a year. and this is using ONLY rubber spoons and hand washing.
Its a design flaw.

3

SquattingHen

Jul 23, 2025 1:08 AM

6.9K Comments

Joined Oct 2006

SquattingHenJul 23, 2025 1:08 AM

6.9K Comments

Quote from sapio

:

Before you think the battery is bad, check the charging pins, they get stuck and stop charging. Ember will replace for free under warranty, or fix it yourself for cheap:https://www.ifixit.com/Guide/Embe...ent/167828

But their support isn't great at all. 6 weeks and my replacement hasn't shipped yet.

HolyMollyCow

Jul 23, 2025 1:10 AM

420 Comments

Joined Aug 2019

HolyMollyCowJul 23, 2025 1:10 AM

420 Comments

Does the mobile app work okay now? When I considered buying it, i heard it's so bad that someone else made a 3rd party app

sapio

Jul 23, 2025 1:13 AM

191 Comments

Joined Sep 2012

sapioJul 23, 2025 1:13 AM

191 Comments

Quote from dealhunter85

:

But their support isn't great at all. 6 weeks and my replacement hasn't shipped yet.

Yeah, generally unhappy with the pins and Bluetooth reliability.

I used the coaster from another mug until the replacement arrived. My own repair lasted about a month.

Bluetooth seems to need re-pairing every few days, but not blocking

n8236

Jul 23, 2025 1:19 AM

764 Comments

Joined Jun 2006

n8236Jul 23, 2025 1:19 AM

764 Comments

Not a good price. Wait for Woot sale.

dealScreamer

Jul 23, 2025 1:31 AM

156 Comments

Joined Mar 2014

dealScreamerJul 23, 2025 1:31 AM

156 Comments

Quote from BeigeNest4403

:

2 things I wanted to mention.
A) the highest temp I have on the app is 140ish which is not hot enough for me! Maybe works for others . Let me know if there is a way around this to increase it?
B) I've noticed the bottom half of the drink stays hot while the top gets a bit cold! That's another probalm I see in these!
Any ideas or suggestions would be appreciated regarding these.

Same experience with mine

14-Oz Ember Temperature Control Smart Mug 2 (Various Colors)

$90

$180

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