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Quote
from dinhkorth
Be careful when buying this because if you don't like it and want to return it, you have to pay the shipping charge. It's not cheap. It just happened to me.
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Yes, don't buy it. I did and ended up paying for the return shipping costs.
Complain to Amazon Chat. They should refund under their A-Z return policy. But that may depend on your return reason and the condition, which you did not state.
If returned in new condition, they should refund that to you.
I've put a note in my mailbox with the flag up, advising that I have a package that would not fit in it on my porch for pickup. They have free "scheduled pickups" as well.
Also, their UPS Store option has free returns. You usually don't have to box or print out labels.
If you live in a rural area, it can be tougher. I get that, but it isn't that bad for now.
Free (non-Prime) shipping used to be for $25+, now it's $35+.
Prime Shipping used to mean you received in 2 work days or less, for about half the current annual price or less.
You used to be able to click to chat with a CSR on Amazon, but now they make it cumbersome to get to a human. Lots of chatbot hoops to go through first. Cost-cutting. Once in a while, the chatbot can solve an issue. But many issues aren't addressable in the chatbot options.
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