$89.99*: 14-Oz Ember Temperature Control Smart Mug 2 at Amazon

ShrewdDime9454

Oct 17, 2025 4:15 PM

222 Comments

Joined Apr 2022

ShrewdDime9454Oct 17, 2025 4:15 PM

222 Comments

love it. please note it wont last forever.. mine is about 2.5 years old and has stopped holding charge.

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Caleo

Oct 17, 2025 8:10 PM

6.7K Comments

Joined Dec 2004

CaleoOct 17, 2025 8:10 PM

6.7K Comments

Our community has rated this post as helpful. If you agree, why not thank Caleo

Quote from ShrewdDime9454

:

love it. please note it wont last forever.. mine is about 2.5 years old and has stopped holding charge.

Even if you plan on keeping it set on the charger all the time in use, it'll still run its battery down during use. One of the most seemingly deliberate instances of 'planned obsolescence' I've ever seen. I returned mine because of that.
They should have designed it to heat directly off the wall power source and not touch the battery if it's actively sitting on the pad.

5

1

crazycool

Oct 17, 2025 8:21 PM

3.9K Comments

Joined Mar 2004

crazycoolOct 17, 2025 8:21 PM

3.9K Comments

Buy a zojirushi thermos, much cheaper and can hold hot/cold without electric for long time. Trust me, I have both and I gave away this look cool but useless mug supposed to keep drink hot but didn't even come with lid (they want $15 for the lid).

3

1

CleverMusic807

Oct 17, 2025 8:39 PM

72 Comments

Joined Mar 2018

CleverMusic807Oct 17, 2025 8:39 PM

72 Comments

Quote from LivelySink338

:

A mug for $90?? Tell me tariffs aren't real

Oof...tell me you've never seen an ember mug before without telling me you've never seen an ember mug before. This is usually the refurb price if you're lucky

7

superekin

Oct 17, 2025 8:41 PM

9 Comments

Joined Apr 2012

superekinOct 17, 2025 8:41 PM

9 Comments

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Awful customer support. I had two of them and they both didn't last a year, something about the connector on the charging base gets easily damaged. I liked the concept of this product but in practice it's bad. You guys are better off getting a regular warmer base to put regular cups on.

2

1

LavenderWren3996

Oct 17, 2025 9:02 PM

331 Comments

Joined Jul 2025

LavenderWren3996Oct 17, 2025 9:02 PM

331 Comments

Love my ember. I love how people don't complain about spending 5 bucks on a coffee out which is over a hundred a month but complain about a game changing mug that you will have the perfect temperature coffee at home or the office for several years at 80 bucks. No your double walled mug isn't comparable

4

kukblue1

Oct 17, 2025 10:11 PM

1.9K Comments

Joined Mar 2011

kukblue1Oct 17, 2025 10:11 PM

1.9K Comments

I enjoy my ember mug but I would not pay $90 for it. Wait till woot has a refurbished one and get it for $45.

2

paroxysm8

Oct 17, 2025 11:42 PM

94 Comments

Joined Feb 2010

paroxysm8Oct 17, 2025 11:42 PM

94 Comments

I love my Ember mug. It is one of those things that was ridiculous but has become an essential part of my life. My Ember Mug2 charging plate stopped working after 2-years, returning to Costco, buying this with the extended warranty. Rinse and repeat. IYKYK.

Wha?Where?

Oct 18, 2025 1:32 PM

76 Comments

Joined Jul 2005

Wha?Where?Oct 18, 2025 1:32 PM

76 Comments

Quote from superekin

:

Awful customer support. I had two of them and they both didn't last a year, something about the connector on the charging base gets easily damaged. I liked the concept of this product but in practice it's bad. You guys are better off getting a regular warmer base to put regular cups on.

Could not agree more with their customer support being terrible. I had one where one of the pins stopped popping up to charge. It took weeks to get someone to respond and when they did they wanted me to buy a new charging coaster. It was only 4 months old. Eventually nearly 3 months later I was back in business. I do like the mug. I wouldn't buy one though. Mine was a gift Big Grin

BuddyLove99

Oct 18, 2025 1:46 PM

5.4K Comments

Joined Jul 2010

BuddyLove99Oct 18, 2025 1:46 PM

5.4K Comments

I recently purchased a black Ember Mug 2 last year, but it has proven to be quite a hassle to use. The charging base was replaced because the charging pin became recessed. Currently but the mug constantly displaying "empty" On the app and doesn't heat up without performing a complete reset and re-pair. Considering these issues, I would not recommend purchasing this mug again. Instead, I would suggest investing in a reliable and durable vacuum thermos, such as a good Yeti or another brand.

bajanboy5809

Oct 18, 2025 2:36 PM

4.3K Comments

Joined Nov 2014

bajanboy5809Oct 18, 2025 2:36 PM

4.3K Comments

I talked smack about these for years until I bought one and it is life changing.

1

Mark34204

Oct 19, 2025 4:56 PM

144 Comments

Joined Mar 2019

Mark34204Oct 19, 2025 4:56 PM

144 Comments

I wouldn't call it life changing, but I do like my "cordless" coffee cup. The charging pins appear to be a weak point. There's a YouTube video about how to repair them if one is so inclined. I've put a little silicone lubricant on them and avoid putting a cup with a wet bottom on the coaster. Hopefully that will avoid the repair. Mine was a Woot "refurbished". So far, so good.

cristin

Oct 21, 2025 6:37 PM

92 Comments

Joined Aug 2011

cristinOct 21, 2025 6:37 PM

92 Comments

One of the best purchases I've ever made! Sounds ridiculous, but so be it!

I purchased my first one from Costco (March 2021). It started chipping by October 2021, and Ember immediately replaced the mug only. The replacement mug started chipping, but not until I'd had it for three years. That is when the original coaster started to fail, after three years and seven months! Side note: The mug was almost always on the coaster, even when not being used.

December 2024 I purchased the stainless one and haven't had any issues, except for the horrible app update last year that has since been resolved.

Apparently I have been really lucky with mine.

$89.99*: 14-Oz Ember Temperature Control Smart Mug 2 at Amazon

$90

$150

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