frontpagecaptainguy posted Yesterday 10:34 PM
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Item 1 of 2
frontpagecaptainguy posted Yesterday 10:34 PM
55" Hisense Class H5 Series 4K UHD Roku Smart TV
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$278
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https://www.walmart.com/ip/Hisense-55-Class-R6-Series-4K-UHD-Roku-Smart-TV-55H5BR-Dolby-Vision-HDR-M... [walmart.com]
EDIT: Nevermind, this TV is a steaming pile of sh*t!
https://www.walmart.com/ip/Hisense-55-Class-R6-Series-4K-UHD-Roku-Smart-TV-55H5BR-Dolby-Vision-HDR-M... [walmart.com]
Glad I checked! AVOID LIKE THE PLAGUE!!!
Almost every review is 1 star.
William
1 out of 5 stars review
Verified Purchase
Stopped connecting to the internet
Stopped connecting to my internet
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reply from HisenseProductExpert
Hello Hisense Customer, Thank you for choosing the Hisense 50R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Oct 18, 2025
anonymous
Walmart Associate
1 out of 5 stars review
Verified Purchase
11 months and colorful lines and no picture.
Haven't had a year and picture went out already
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reply from HisenseProductExpert
Hello Hisense Customer, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Oct 16, 2025
Matthew
1 out of 5 stars review
Verified Purchase
DO NOT BUT HISENSE
This TV was fine until it stopped turning on for not reason. Hisense was willing to send out a tech but it took 2 weeks and they told me I had to dismount it before the tech got there. It must have gotten cracked when I was taking it down and they refused to cover it even though the reason I had to touch it in the first place was because it quit on me in less than a year. Their response was that they actually don't recommend mounting it. Don't buy this TV or any Hisense product if you expect them to stand by their product WHEN it fails.
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reply from HisenseProductExpert
Hello Matthew, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. I'm truly sorry to hear that your unit is not working. I recommend contacting our support team to explore repair options. Our network of certified Hisense technicians offers paid repair services. Please call us at 1-888-935-8880, and our team will connect you with an authorized service provider in your area. Thanks again, Harley with the Hisense Support Team.
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Oct 9, 2025
Courtney
1 out of 5 stars review
Verified Purchase
Garbage don't xbuy
This tv is less than a year old and got stuck on the start up screen. Getting ahold of the company was a joke. They sent me to multiple departments and then finally found the one that could help. They sent a technician out to install a new motherboard which was already fried somehow. Now they are willing to send mea refund because they can't fix the TV but they won't accept my receipt that I have so I have to get a better one (?) and now the TV is almost $200 more than what I paid. Do not waste your money on this company or tv
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reply from HisenseProductExpert
Hello Courtney, Thank you for choosing the Hisense 50R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review, as this helps us improve our products and services, not only for our loyal customers but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team.
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Oct 5, 2025
vanessa
Item details
Color: Black
2 out of 5 stars review
Verified Purchase
It stopped working 10 months after purchasing. It has sound no picture.
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reply from HisenseProductExpert
Hello Vanessa, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Oct 4, 2025
Ginger
1 out of 5 stars review
Verified Purchase
I only had this tv for 8 months it stopped working
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reply from HisenseProductExpert
Hello Ginger, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Oct 3, 2025
Keoshia
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
TV has went completely OUT! Not even a whole year
My TV has went completely out as of yesterday and I bought it November 30 and I have not had it for a whole year yet. It's been mounted on the way since I've bought it. Please need help
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reply from HisenseProductExpert
Hello Keoshia, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Oct 2, 2025
Ericka
Item details
Color: Black
5 out of 5 stars review
Verified Purchase
Absolutely loved and I got it for $180 you can't beat that
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Sep 28, 2025
Courtney
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
Stopped working less than 6 months after we bought it
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reply from HisenseProductExpert
Hello Courtney, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Sep 26, 2025
lisa
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
tv just stopped working in the middle pf a show, lost color, and cracks all behind the balck that appeared. tv 9 months old and manufacturing says nothing they can do to assist. he was also rude and telling me I was lying and I damaged the tv.
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Sep 24, 2025
anonymous
1 out of 5 stars review
Verified Purchase
I've not even had this tv for a year and the picture is already broken. It's not even been moved since I've got it but now there's vertical lines all over it. Not saying all of them are bad but my overall experience isn't great.
Image 1 of customer photos
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reply from HisenseProductExpert
Hello Hisense Customer, Thank you for choosing the Hisense 50R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Sep 4, 2025
Lisy
1 out of 5 stars review
Verified Purchase
The porch to charge the phone the USB port does not work
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reply from HisenseProductExpert
Hello Lisy, Thank you for the review on the Hisense 55R6030N and for sharing your feedback. This TV supports the USB format FAT32 and a wide range of file formats, including AVI, WMV, MP4, ASF, MKV, PS, TS, and OGG. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Sep 2, 2025
Gregory
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
Customer disappointed..
Bought in Dec 2024,on August 16th 2025..tv malfunctioned.
Image 1 of customer photos
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reply from HisenseProductExpert
Hello Gregory, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Aug 31, 2025
Chad
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
it never worked out of the box. I kept it in the box for a while. I bought it for something later on but got it at s good price and when I finally tried to use it, the screen was broken.
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reply from HisenseProductExpert
Hi Chad, Thank you for choosing the Hisense 55R6030N and for sharing your feedback with us. We're truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to Walmart to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
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Aug 26, 2025
Earlesha
1 out of 5 stars review
Verified Purchase
Good for a short period
Went out within a year
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reply from HisenseProductExpert
Hello Earlesha, Thank you for choosing the Hisense 50R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Aug 26, 2025
Betty
Top Reviewer
1 out of 5 stars review
Bad tv
I can't get the company to respond. The Tv was given as a gift last Christmas. It had been used occasionally but a couple of days ago it developed lines and the color is very bad. I would not recommend this tv.
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reply from HisenseProductExpert
Hello Betty, Thank you for choosing the Hisense 50R6030N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Aug 17, 2025
kimone
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
Tv
The tv was cheap it had a malfunction
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reply from HisenseProductExpert
Hello Kimone, thank you for choosing the Hisense 55R6030N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Aug 16, 2025
Dennis
1 out of 5 stars review
Verified Purchase
it blacked out after 6 months not a good tv
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reply from HisenseProductExpert
Hello Dennis, thank you for choosing the Hisense 50R6030N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
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Aug 11, 2025
Adam
Top Reviewer
1 out of 5 stars review
Verified Purchase
Disappointed ☹️😞
I bought this TV for my Son. It's only been 9 months and now there's a green line running through the screen. What a bummer. The last Hisense TV I got literally went out after 12 months and one week. I called the company to see if they would still help me under warranty. Nope! it was one week out of warranty. I'm done purchasing Hisense products.
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reply from HisenseProductExpert
Hello Adam, thank you for choosing the Hisense 50R6030N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
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Aug 10, 2025
Lee
1 out of 5 stars review
Verified Purchase
Poor quality
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Aug 2, 2025
ROBERT
Top Reviewer
Item details
Color: Black
5 out of 5 stars review
Verified Purchase
Great TV
It is fantastic and you too will love it. The price is as good as it gets and this is a well built TV!
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Jul 30, 2025
Dena
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
Junk with fake warranty
TV quit working within 8 months. Has a 1-yr warranty but Hisense claims there is no such model. Junk!!
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Jul 21, 2025
loocee
1 out of 5 stars review
Verified Purchase
it was really great for a few months but first the picture and audio went out of sync often causing rebooting. now when its on live tv it goes black often requiriing it be taken off the channel and put back on the channel. variations in volume and pcrure occur also. im now looking to purchase a new tv after only 8 months. too bad. i did contact Hisense and only had a robot to talk to whi h gave me different steps to try before finally referring me to ROKU and they barely speak english but managed to pass the blame back to HISENSE! UNLESS YOU WANT TO BE AGGRAVATED I WOULD SUGGEST PASSING ON THIS AT ANY PRICE.
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Jul 16, 2025
rhonda
Item details
Color: Black
5 out of 5 stars review
Verified Purchase
Nice tv brought as a gift
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Jul 12, 2025
anonymous
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
Hisense Does Not Stand By Warranty!
Last week, one of my grandsons turned on his TV and discovered a vertical line in the center of the screen, along with additional lines running down one side. It is important to note that the screen was not cracked—this appeared to be an internal malfunction. This TV was purchased in November 2024 as a Christmas gift. After numerous calls to Hisense, we were repeatedly told the warranty would not apply. Even though we tried to appropriately work up the chain of command to resolve the issue, we were talked down to repeatedly and our concerns were dismissed. After working through multiple agents, the supervisor, and lastly, a manager, there has been no resolution. The manager was also very unprofessional. The manager stated that he had reviewed the file and determined that the warranty would not apply. The manager suggested that the damage may have occurred at Walmart or during transport. However, this explanation did not align with the fact that the TV had been working perfectly since December 2024. He also stated that we should have inspected the TV more thoroughly before mounting it. During the conversation, my daughter reviewed many of the details outlined above, acknowledged her frustration, and expressed concern about the poor handling of the issue, specifically the repeated calls, the dismissive behavior of the supervisor, and the missed follow-up within the promised timeframe. To the manager's credit, he did acknowledge that these service issues would be addressed. My daughter informed him that she would be filing a complaint with the Better Business Bureau due to the product malfunction, denial of warranty coverage, and extremely poor customer service. In response, the manager pointedly remarked that he personally handled all BBB complaints, in a noticeably condescending tone. My daughter expressed that his sarcasm was unnecessary and inappropriate. She also shared with the manager that many of the 700 complaints filed against the company reflected circumstances strikingly similar. In response, he remarked that Hisense sells millions of TVs each year, implying that the volume of complaints was insignificant in comparison. My daughter respectfully countered that even if only ten complaints had been filed, the recurring nature of these issues still points to a troubling pattern that should not be ignored. To date, the company has not offered any resolution. The details of the dispute are outlined clearly above, and at no point has the business (Hisense) made a genuine effort to address or resolve the problem. With the exception of the first agent she spoke to, my daughter was treated more as an inconvenience (by Hisense) rather than a valued customer.
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Jul 1, 2025
bin
Item details
Color: Black
5 out of 5 stars review
Verified Purchase
Nice price
Easy to install and. Good quality tv
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Jun 30, 2025
anonymous
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
i liked the tv%26 price overall,bout it as a Christmas gift for my daughter last year.She took it out the box on Christmas been working fine until yesterday,screen went blank.It sits on a tv stand,hasn't dropped or anything like that.But after 6 months the tv is out.I still have romu tvs in my house that work after 6-10urs.Wouldnt recommend buying hisense products at all
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Jun 29, 2025
anonymous
1 out of 5 stars review
Verified Purchase
Broken in just 8 months - screen lines/bleeding
Broken!!! The damage occurred spontaneously after 8 months of normal usage, it's likely a manufacturing defect and should be covered by warranty. We didn't cause the damage, it is a latent defect, no external damage. => Customer service responded: "Please bear in mind that while the outer screen may not show the crack, the inner LCD screen is broken, causing lines in the screen or bleeding. Having said, this is considered an accidental and physical damage, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. We do not sell replacement screens."
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Jun 27, 2025
patricia
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
I would not recommend buying a TV from Walmart as they only stand behind the product for 2 months
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Jun 26, 2025
Katelynn
Item details
Color: Black
1 out of 5 stars review
Verified Purchase
id like a replacement
bought this during black friday. 6 month later... bam damaged panels, no actual physical damage to the tv to be seen. unplugged, reset all of the things to try to get the tv to work. nothing. i barely use this tv bc its in my living room and i live alone, so thenone in my bedroom mostly gets used. i turned it on for the first time today after 2 weeks or so and this is what i get. i asked customer service if its eligible but unfortunately no its not. even with the deals, it was still stupidly expensive and now i dont know what to do, first tv i bought on my own and it broke.
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DM
1 out of 5 stars review
Absolute waste. Poorest quality TV I have ever saw
DO NOT BUY THIS TV. ABSOLUTE WASTE OF MONEY. I bought it on sale Black Friday but didn't get it hung until after New Years. By the first week of May, the sound "flipped" so that the background sounds were prominent and the dialogue was in the background. It was past the 90 day warranty, so I purchased a sound bar from Walmart. Turns out, many regular sound bars are not compatible with this Roku TV. Then today, June 2, 7 pm, the remote to this TV went wonky and when I tried to turn off the TV with the power button, instead the TV went on mute. Tried to power-off the TV several times and each time, the TV stayed on but the sound went mute. Tried the up and down volume buttons and instead of the sound going up and down, it went from "mute" to "not mute". THIS TV IS ABSOLUTE JUNK. Oh, forgot to mention, I live in a major city with 50 over the air TV channels and have a TV antenna on my home with a coax cable. When I plugged the coax antenna cable into the coax port on the back of this TV, the Roku TV did not recognize anything was there. Fortunately, I was going to get a dvr-converter box anyway, and as the antenna coax cable went into the dvr-converter and the cable from the converter to the TV was a USB, I didn't really bother about the TV's coax input port not functioning. Actually, this TV is just junk, junk, junk. Run for the hills and leave this TV on the shelf. Save yourself a lot of time, money and aggravation.
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Jun 2, 2025
Hannah
Item details
Color: Black
1 out of 5 stars review
We were delaying in opening the box to mount in ou
We were delaying in opening the box to mount in our basement area due to some delays with remodeling. IT came with no cord or remote and the TV is defective and has black area at top of screen ( no picture) Appears to be manufacturers defect...Walmart said to call Hisense but you can't speak to someone directly to resolve so I'm stuck with a TV that is defective
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May 31, 2025
anonymous
1 out of 5 stars review
Bought for my daughter for Christmas. Less than 6 months and it has numerous lines going across the tv
Image 1 of customer photos
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May 31, 2025
Kyia
1 out of 5 stars review
Company is Dishonest and don't honor warranty!!!!!
If I could give this TV, a zero I would I've had the TV six months bought it for my grandchild it is still under manufacturer warranty. However, the manufacturer will not cover it. The TV picture all of a sudden turned black with blue lines coming through it. They say it's physical damage, there's no physical damage on the TV. This is ridiculous. Do not buy this product. This company does not honor their products. They do not standby their products or their warranty.
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May 31, 2025
josemaria
Item details
Color: Black
5 out of 5 stars review
Better picture that vizio, tcl and some samsung tv
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May 29, 2025
Walmart customer
Item details
Color: Black
1 out of 5 stars review
There is something wrong with the sound on it
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