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THIS INFO ABOUT 1.2TB DATA CAPS IS OUTDATED AND AS OF 2025 NO LONGER APPLIES TO NEW PLANS
All new plans come with unlimited data regardless of region
You can remove the mobile line during checkout, but cannot remove peacock.
Existing customers can sign up for this as well. Instructions:
Don't log in initially, then look up your address, then choose add another account. Then continue towards the end and on the screen where it has you sign up for an account, choose login instead. You can complete the order now. Afterward, make sure you cancel your old account, and return equipment. Otherwise you'll be billed for two accounts concurrently.
Existing user and want this deal see MORE instructions here:
https://slickdeals.net/forums/showpost.php?p=
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Xfinity Internet is powered by fiber and connected to premises by coaxial cable
One drawback to this is upload and download speeds are not symmetric - the headline advertised speed is the download speed, but upload speeds are typically significantly lower. For example, looking at the Broadband Facts of the 1 Gig plan in my area, they specify typical download speed at 1170 mbps and typical upload speed at 117 mbps. In the past in different areas, I've seen advertised typical upload speeds as low as 20-40 mbps.
That may be perfectly fine for many people, in which case this is a good deal. But make sure to take a look at the upload speed for your area and confirm that it's fast enough for your needs.
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I see this when I login to my new Xfinity account "It's included for 1 year with 300 Mbps or faster Xfinity internet service — just to thank you for being a customer. Offer ends 12/16.". I thought I have more time to activate
What I did is
I went to the Xfinity website and enter my address when the prompt came up saying somebody already had service there. I just clicked on. I am new and moving here. After that I just entered the same info and email as my old Xfinity account and confirmed my credentials. If all goes to plan like all the other years . My old service will be cancelled automatically when I activate the new service and a new account number will be on my Xfinity portal. Good luck 👋😬
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I see this when I login to my new Xfinity account "It's included for 1 year with 300 Mbps or faster Xfinity internet service — just to thank you for being a customer. Offer ends 12/16.". I thought I have more time to activate
I see this when I login to my new Xfinity account "It's included for 1 year with 300 Mbps or faster Xfinity internet service — just to thank you for being a customer. Offer ends 12/16.". I thought I have more time to activate
We noticed the new wireless TV boxes weren't quite as responsive as the wired ones, and the live TV pause function doesn't last nearly as long as it did before.
I called to ask about it, and the US-based agent agreed and said he would send 2 wired boxes to replace them. He also said the Ultimate package just changed to Premier, which means a slight increase in cost BUT goes from 20hrs cloud recording to 300hrs AND includes one TV box for no charge. New equipment to arrive Monday.
Then yesterday morning I realized we're missing some channels. NatGeo Wild, Science, and others say "subscription required". I spent over 2 hours on the phone with 4 agents yesterday trying to resolve it. 3 were clueless and actually made things worse (apparently one downgraded me from Premier to Core). The 4th was in Retention and was actually making progress including getting all services corrected and sent me the order text confirmation when the call DROPPED. Same channels still missing.
I decided to wait until I get the wired boxes tomorrow to see if that somehow fixes it. If not, I'll be calling again until I can get a US-based agent.
My wife is questioning whether all this hassle is worth saving $64/mo.
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Couple things -
-Activating Peacock Problem
Has anyone had a problem activating the Peacock Premium? I had an olfactory peacock account briefly many years ago and the login info was the same for Xfinity and Peacock. When I picked up the modem at the Xfinity store, I asked the guy and he said to activate it, sign in with your Xfinity login info. It wouldn't let me do it since an old account already existed. I contacted Peacock and they were worthless and sent me to Xfinity and they said Peacock has to manually delete the old account. It got escalated and they are working on it.
-$50 Gift Card
I put the code in and it recognized it but I haven't received any info on it. I told the Xfifnty rep it was a virtual gift card and she said it can take 3 months to receive it. Anyone heard this?
Thanks again, overall awesome deal.
https://www.xfinityince
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