expired
Existing Visible Wireless Customers: 1-Year Visible+ Pro Plan
$225
$445
49% off
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Written by StrawMan86 | Staff- Refer to the original post & forum comments for additional details & discussion.
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Editor's Notes
Written by StrawMan86 | Staff- Refer to the original post & forum comments for additional details & discussion.
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278 Comments
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Its very unclear if its a 450 charge upfront or just a 225 discount on a charge when your current plan expires.
Can anyone please chime in?
You are not eligible for this promo.
Update: I was using the wrong code, I now tried the BLACKFRIDAY50CARE code and it works.
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When I clicked "Switch to yearly plan," using Safari no payment was collected. For reference, I was at the end of my billing cycle — the charge normally posts on the 7th, and today is the 8th. So I have a pending payment of 15.
After making the change, I received this email:
"We received your request to switch plans."
About an hour later, my service was suspended. I then received another email stating:
"Unfortunately, you missed your payment, and we had to suspend your Visible service…"
I clicked the link in the email to reinstate my service. However, it showed the amount due as $0, so I confirmed. Shortly after, I received another email saying:
"We received your request to switch plans."
Then I received a third email:
"Welcome (back)."
At this point, my service was restored, and my account now shows I am on the $45 monthly plan, but I was not charged anything for this month. However, I am not enrolled in the annual plan that I originally selected.
I contacted customer service, and the representative told me I needed to pay an additional $30 to "cover" the $45 monthly plan, and that I would be switched to the yearly plan next month. I do not trust this explanation, as it does not match what is shown in my account or in my billing history.
I have requested a supervisor callback because I need this issue corrected properly and documented in writing.
Well, lessen learned that do not switch plan while you are in an autopay cycle. I guess their system is buggy.
Let's review
Your new plan will go into effect once your next payment is processed and your new service cycle begins.
Edit to say I used 8 of the 25 months, and this will add 12 months, so overall I'll give up 5 months, but this is saving me some $$$
https://www.visible.com/deals/fios
Set up was easy, on the Verizon side I got a pin sent to my phone number and once I entered it in, it said I'm eligible for the $15/month discount and it will reflect in 1-2 billing periods.
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