This collaborative space allows users to contribute additional information, tips, and insights to enhance the original deal post. Feel free to share your knowledge and help fellow shoppers make informed decisions.
Matches Black Friday/cyber Monday deal. Great price if you're good with refurb. Note this one has the thinner round brush, but the large round brush is also available in the e Bay store
Mine arrived damaged, seems like ups got the package caught on something and that created a dent/snag in the case. The wrap also is used with scratches and hair in the attachments. I've emailed them and basically they said:
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
1
Like
Helpful
Funny
Not helpful
Sign up for a Slickdeals account to remove this ad.
Mine arrived damaged, seems like ups got the package caught on something and that created a dent/snag in the case. The wrap also is used with scratches and hair in the attachments. I've emailed them and basically they said:
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
They really do have crappy customer service. Thats why I stop buying their products.
Mine arrived damaged, seems like ups got the package caught on something and that created a dent/snag in the case. The wrap also is used with scratches and hair in the attachments. I've emailed them and basically they said:
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
Brown box, when opened its in 2 compartments, 1 is a diffuser which is protected and nested in the middle, the other is the "leather case" that is just handing out in the lower compartment with no padding or separation from the edge
Leave a Comment
14 Comments
Sign up for a Slickdeals account to remove this ad.
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
Sign up for a Slickdeals account to remove this ad.
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
Thank you for reaching out to us. We sincerely apologize for the condition in which your Dyson product was delivered. We regret that it did not meet your expectations, as we are committed to maintaining the highest standards of product quality and packaging. Your feedback is invaluable, and we truly appreciate the opportunity to address your concerns and make things right.
Since this is a refurbished machine, some minor cosmetic imperfections, such as scratches, may be present due to prior use or handling during shipping. However, we want to emphasize that this does not affect the machine's performance in any way. Every refurbished Dyson product undergoes a meticulous inspection and rigorous refurbishment process to ensure it meets our highest quality standards before being delivered to our customers. Our goal is to provide you with reliable, high-performing technology, and we stand by the quality and functionality of our refurbished products.
So basically even if it is damaged during shipping to them it is OK and still considered refurbished condition and within specs. And if it doesn't work use the 1 year warranty to get service... YMMV
Leave a Comment