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Can't Update Profile Picture

305 513 December 8, 2025 at 03:18 PM
Hello there,

I have tried to update my profile picture/avatar with an uploaded picture multiple times. However, it never takes hold. It says to give it 24/48 hours for it to take effect, but it never updates and ends up blank. Any ideas why it's not working?

Thanks
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SeriousIdea249
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Joined Apr 2013
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emceep | Staff
12-08-2025 at 03:54 PM.
12-08-2025 at 03:54 PM.
Quote from SeriousIdea249 :
Hello there,

I have tried to update my profile picture/avatar with an uploaded picture multiple times. However, it never takes hold. It says to give it 24/48 hours for it to take effect, but it never updates and ends up blank. Any ideas why it's not working?

Thanks
Unfortunately, there is a known issue with uploading avatars at this time and most file formats are not working.
Can you please try again with a JPG? Hopefully that will work for you.
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Joined Dec 2019
L4: Apprentice
> bubble2 305 Posts
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SeriousIdea249
12-08-2025 at 05:33 PM.
12-08-2025 at 05:33 PM.
Quote from emceep :
Unfortunately, there is a known issue with uploading avatars at this time and most file formats are not working.
Can you please try again with a JPG? Hopefully that will work for you.
Hmm...it was a JPG that I was trying.
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