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I found the following helpful info from reddit about the $10 "stay connected plan" downgrade for the 2nd month(but please correct if you experienced differently):
1. Turn OFF autopay. Autopay will renew your current plan and will do so 2-3 days before your new plan starts so it will take you buy surprise.
2. Wait until 24-48hrs after your initial 30 day plan has lapsed. If you try to change your plan to a $10 plan prior to it lapsing, it will start immediately. You are safer to wait a day and the phone will unlock on total day 61 or 62 after activation and two month-long blocks of service. If you do it on the last day of the existing plan you may end up with 59 or 58 total service days because you lost a day and then you'd need to add an entire third month to hit 60 days.
3. When you add the plan (after it has lapsed), if you have other lines make sure you are specific that you are changing the plan for this line and adding only to this line. Total likes to say "oh we just consolidated your billing date," but what they may do if you have another line is poach days from this new service. They may give you 20 days on the line you requested it for and 10 on the other line if that syncs a billing date. Then you'd need to add a third plan again. Ask to be specific that they NOT do this.
4. If you have 1000 points on your rewards account (which you might get for adding a line), you can redeem these over the 611 support line for the service plan instead of paying cash. This plan is not visible on the website. Do not redeem these points for coupons, just refer the support agent toward them.
Double check the service end date once confirmed to ensure it is indeed 30 days after the present. If not, they will adjust it.
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There has to be a lapse before you can order the $10 plan. You cannot order it as a regular plan. The idea was that it is a retention plan for people who otherwise would leave and actually did do, not just threatened.
The 60 days does not have to be continuous. It is a running count and it stops and starts as needed. That is what they have said. There are actually two counters, active days and paid days for the imei. They BOTH have to be satisfied. The computer computes them. It is all supposed to be just mechanical. (But date misunderstandings can occur). You can call periodically and ask what the counters are to avoid misunderstandings.
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expiredJaggsta posted Dec 10, 2025 11:57 PM
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when the phone is shipped, you will receive two emails from them, the first one is "Security Alert: Account Updates", the second one is "Time to activate your device"
You're trying to hit a backend node that has the deal still active.
moto g stylus + starter 30 mo.
i dont even see that starter 5gb plan when i look on their web site.
but i am assuming it renews at that amount and that i can quit any time. is that so?
$30 for 5gb of data isnt a great plan but it's great to get this phone.unclocked after two months, or even 3.
Last week when i passed by the store, they had a deal which was basically half price for 2 years.
I wonder if i quit after two months, if i would be eligible to sign up for that.
If not there are lots of deals better than $30 for 5gb of data.
BTW. i know the phone unlocks after 60 days, but will the splash screen say total wireless for ever.
or is there a way to flash and make it clean. thanks.
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On which day did you call them for the switch? If you call them on the last day of the 30 day window, could the $10/month plan overlap a day or two, which ends up with 59 days?
When you chat with customer care for the $10/month plan, do you need to provide your credit card info over the phone/chat, or there is way you can provide the payment info online with a more secure way? Thanks!
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