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HP OmniBook X Flip (Open-Boxes): 14" FHD+ IPS Touch, Ryzen AI 7 350, 24GB LPDDR5, 1TB SSD $339.99
$340
$680
50% off
Best Buy
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Best BuyDeal Details
Open-Boxes (YMMV) [bestbuy.com] available:
https://www.bestbuy.com/product/h...ition=fair
- Excellent - $375.99
- Good - $353.99
- Fair - $339.99
https://www.bestbuy.com/product/h...ition=fair
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Open-Boxes (YMMV) [bestbuy.com] available:
https://www.bestbuy.com/product/h...ition=fair
- Excellent - $375.99
- Good - $353.99
- Fair - $339.99
https://www.bestbuy.com/product/h...ition=fair
Community Voting
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+45
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Bad Deal
Community Reviews
This open-box OmniBook X Flip stands out as a strong value for its Ryzen AI 7 350, 24GB of RAM, 1TB SSD, and 14 inch touch display. The 400 nit screen and solid build quality get positive callouts, and the price drop into the mid 300s makes the configuration feel unusually cheap. The keyboard draws the main criticism, with some calling it mediocre or crappy, though others find it comfortable for everyday typing. Open-box condition is the other risk, since packaging and screen damage can vary, making it a good fit if the specs matter more than perfect condition.
Students and office workers who type mostly on an external keyboard, because the built-in keyboard can feel crappy while the rest of the configuration is strong.
Laptop upgraders needing lots of memory and storage, because 24GB RAM and 1TB SSD make this a strong value at the price.
People wanting a bright 14-inch convertible for everyday tasks, because the display is listed at 400 nits and the keyboard is comfortable for non-gaming use.
Shoppers comfortable with open-box buys, because these units can arrive in excellent condition and still deliver solid build quality.
People expecting a pristine shipped open-box unit, because some arrivals have come loose in oversized packaging with bright screen spots or dead pixels.
Buyers who need a laptop with a great built-in keyboard, because the keyboard can feel crappy and HP chiclet boards are not as good as ThinkPad keyboards.
Gamers who want a fast-refresh screen, because the panel only offers 40Hz and 60Hz refresh options.
Shoppers who want a new-condition laptop at a much higher price point, because this deal is not a great buy at $670+ compared with other options.
Common Questions (4)
AI-generated summary based on comments from the community. Updated ago
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47 Comments
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I'd return it to BestBuy and ask for an exchange. I had a prominent dead pixel on one of my shipped Open Box Excellent purchases some years back, and a store manager at my local BB accepted a direct replacement to a new unit. That's very YMMV, of course.
I came to realize how frustrating Open Box Exchanges are at Best Buy though. Online chat fed me a load of BS about what would happen (go to a store, exchange and you will keep your price...this applies to new items, not Open Box). In order to do a straight exchange, they have to have the same model in stock also in Open Box condition, which is rare. So I could either:
- Wait and see if they get more returns, which could actually have been likely after Christmas tbf
- Go to another location if they had an Open Box in stock
- Switch to a different model
I chose 3, much to my surprise since I really wanted the RAM and storage at this price, because I ended up speaking with an amazing Supervisor who basically took 50% off the discounted Open Box price of a slightly different config. I do kinda wish a direct replacement to a new unit was a possibility for me though, but even after working with this dude for nearly an hour, it wasn't happening lol.I came to realize how frustrating Open Box Exchanges are at Best Buy though. Online chat fed me a load of BS about what would happen (go to a store, exchange and you will keep your price...this applies to new items, not Open Box). In order to do a straight exchange, they have to have the same model in stock also in Open Box condition, which is rare. So I could either:
- Wait and see if they get more returns, which could actually have been likely after Christmas tbf
- Go to another location if they had an Open Box in stock
- Switch to a different model
I chose 3, much to my surprise since I really wanted the RAM and storage at this price, because I ended up speaking with an amazing Supervisor who basically took 50% off the discounted Open Box price of a slightly different config. I do kinda wish a direct replacement to a new unit was a possibility for me though, but even after working with this dude for nearly an hour, it wasn't happening lol.You're definitely right about some stores being full of employees that just don't care. There's a BB in a college town 30 minutes from me, and they provide mediocre customer service, sometimes straight up terrible.
My local store on the other hand has always been good to me, and the open box items have usually been in new, or near new state every time I've bought something.
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