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Dr.W 16K Views
Dec 16, 2025 1:17 PM

HP OmniBook X Flip (Open-Boxes): 14" FHD+ IPS Touch, Ryzen AI 7 350, 24GB LPDDR5, 1TB SSD $339.99

$340

$680

50% off
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Open-Boxes (YMMV) [bestbuy.com] available:
  • Excellent - $375.99
  • Good - $353.99
  • Fair - $339.99
HP OmniBook X Flip 2 in 1 Copilot+ PC 14" 2K Touch Screen Laptop AMD Ryzen AI 7 350 2025 24GB Memory 1TB SSD Meteor Silver 14-fk0033dx - Open Box - Best Buy

https://www.bestbuy.com/product/h...ition=fair
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Community Notes
About the Poster
Open-Boxes (YMMV) [bestbuy.com] available:
  • Excellent - $375.99
  • Good - $353.99
  • Fair - $339.99
HP OmniBook X Flip 2 in 1 Copilot+ PC 14" 2K Touch Screen Laptop AMD Ryzen AI 7 350 2025 24GB Memory 1TB SSD Meteor Silver 14-fk0033dx - Open Box - Best Buy

https://www.bestbuy.com/product/h...ition=fair

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Community Reviews

This open-box OmniBook X Flip stands out as a strong value for its Ryzen AI 7 350, 24GB of RAM, 1TB SSD, and 14 inch touch display. The 400 nit screen and solid build quality get positive callouts, and the price drop into the mid 300s makes the configuration feel unusually cheap. The keyboard draws the main criticism, with some calling it mediocre or crappy, though others find it comfortable for everyday typing. Open-box condition is the other risk, since packaging and screen damage can vary, making it a good fit if the specs matter more than perfect condition.

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AI-generated summary based on comments from the community. Updated ago

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47 Comments

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Jan 2, 2026 9:33 AM
26 Comments
Joined Nov 2015
c_delJan 2, 2026 9:33 AM
26 Comments
Quote from OrangeJulius View quoted comment :
I'm guessing that happened because the screen was damaged from the charger being shipped inside the package loosely, allowing it to impact the back of the lid repeatedly. I see that all the time as an IT guy, with people who fail to store their charger separate from the laptop. Bags have separate pockets for this reason!

I'd return it to BestBuy and ask for an exchange. I had a prominent dead pixel on one of my shipped Open Box Excellent purchases some years back, and a store manager at my local BB accepted a direct replacement to a new unit. That's very YMMV, of course.
Same here, and also an IT guy. I ended up exchanging it, but for a slightly different config; this one came in a proper 3rd party computer shipping box (ironic, since it didn't end up in a shipped order) like we would get from Lenovo for service/RMAs. It had a separate compartment for the charger and a plastic film to keep the laptop secured. The person who shipped the original device from the original store clearly did not give a F.
I came to realize how frustrating Open Box Exchanges are at Best Buy though. Online chat fed me a load of BS about what would happen (go to a store, exchange and you will keep your price...this applies to new items, not Open Box). In order to do a straight exchange, they have to have the same model in stock also in Open Box condition, which is rare. So I could either:

  1. Wait and see if they get more returns, which could actually have been likely after Christmas tbf
  2. Go to another location if they had an Open Box in stock
  3. Switch to a different model
I chose 3, much to my surprise since I really wanted the RAM and storage at this price, because I ended up speaking with an amazing Supervisor who basically took 50% off the discounted Open Box price of a slightly different config. I do kinda wish a direct replacement to a new unit was a possibility for me though, but even after working with this dude for nearly an hour, it wasn't happening lol.
Last edited by c_del January 2, 2026 at 05:51 PM.
Jan 2, 2026 4:29 PM
1.9K Comments
Joined Aug 2007
OrangeJuliusJan 2, 2026 4:29 PM
1.9K Comments
Quote from c_del View quoted comment :
Same here, and also an IT guy. I ended up exchanging it, but for a slightly different config; this one came in a proper computer shipping box (ironic, since it didn't end up in a shipped order) like we would get from Lenovo for service/RMAs (it had a separate compartment for the charger and a plastic film to keep the laptop secured). The person who shipped the original device from the original store clearly did not give a F.
I came to realize how frustrating Open Box Exchanges are at Best Buy though. Online chat fed me a load of BS about what would happen (go to a store, exchange and you will keep your price...this applies to new items, not Open Box). In order to do a straight exchange, they have to have the same model in stock also in Open Box condition, which is rare. So I could either:
  1. Wait and see if they get more returns, which could actually have been likely after Christmas tbf
  2. Go to another location if they had an Open Box in stock
  3. Switch to a different model
I chose 3, much to my surprise since I really wanted the RAM and storage at this price, because I ended up speaking with an amazing Supervisor who basically took 50% off the discounted Open Box price of a slightly different config. I do kinda wish a direct replacement to a new unit was a possibility for me though, but even after working with this dude for nearly an hour, it wasn't happening lol.
Open box items are always a crapshoot. I feel like 75% of the time, they're practically new, but the other 25% of the time, someone trashes the unit.

You're definitely right about some stores being full of employees that just don't care. There's a BB in a college town 30 minutes from me, and they provide mediocre customer service, sometimes straight up terrible.

My local store on the other hand has always been good to me, and the open box items have usually been in new, or near new state every time I've bought something.

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