Joined Jun 2011
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Free Credit Via Verizon
January 15, 2026 at
10:31 AM
in
Tech & Electronics
(5)
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Deal Details
https://x.com/VerizonNews/status/...3154182420
Due to an outage on January 14, Verizon is offering $20 credit redeemable through the myVerizon app. A text will be received when the credit is available.
Details:
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
This credit isn't meant to make up for what happened. No credit really can. But it's a way of acknowledging your time and showing that this matters to us.
If you're still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.
We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
Due to an outage on January 14, Verizon is offering $20 credit redeemable through the myVerizon app. A text will be received when the credit is available.
Details:
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.
This credit isn't meant to make up for what happened. No credit really can. But it's a way of acknowledging your time and showing that this matters to us.
If you're still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.
We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
28 Comments
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It is a helpful PSA. It has been moved to Consumer Awareness, where it belongs.
Even after many years of having this forum. Many still are not aware of it. Or are newer to SD. Give them a break.
We lobbied for years to get it, so be grateful to SD for having this space, which makes SD no money.
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Go to "Account Overview"
See first pic below where it says "Take action" and there is a #1 there? Click on that and you'll then see the second pic below which show the $20 credit will be applied in the next 1-2 billing cycles.
To note I did do this on my laptop and not the phone app.
Go to "Account Overview"
See first pic below where it says "Take action" and there is a #1 there? Click on that and you'll then see the second pic below which show the $20 credit will be applied in the next 1-2 billing cycles.
To note I did do this on my laptop and not the phone app.
Ditto, not seeing it anywhere
It's worth a try. Don't do the chat, call the 800-922-0204 number and good luck