expirediconian | Staff posted Jan 28, 2026 06:21 PM
Item 1 of 2
Item 1 of 2
expirediconian | Staff posted Jan 28, 2026 06:21 PM
Extra Savings on Refurbished Dell Latitude 5420 Laptops
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The Type C connector for the power adapter is a major weak spot. It's soldered to the motherboard, but the connection is easily damaged. Once it's damaged, there's nothing you can do. With the older barrel adapters, there was a DC in-cable that also could fail (not often), but you could replace it.
The plastic they're using for the Latitude top & bottom case is very brittle. It's easily damaged. especially around the hinges and the air holes.
Some Latitudes - not all - have soldered RAM. You have to read the specs carefully over at Dell.com to determine whether this is the case.
Dell Refurbished also isn't delivering the same product they delivered 6+ years ago. I've received Latitudes from them in recent years with the fan caked with dirt. I returned two like this - they're not even making an effort to inspect the computers, let alone truly "refurbish" them.
I've experienced various other problems with these computers, although the problems with the Type C connectors for power failing has occurred in several.
I kept trying with Dell Latitudes probably long after I should have, but after a series of failures with several computers, I'm pretty much done with them. Cannot recommend them any longer.
Latitudes used to be very good - I'm still occasionally using a Latitude I got in 2016. It's slow, but it's solid. The plastic in the case isn't brittle - not breaking at all. I wish they were still built that well.
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The Type C connector for the power adapter is a major weak spot. It's soldered to the motherboard, but the connection is easily damaged. Once it's damaged, there's nothing you can do. With the older barrel adapters, there was a DC in-cable that also could fail (not often), but you could replace it.
The plastic they're using for the Latitude top & bottom case is very brittle. It's easily damaged. especially around the hinges and the air holes.
Some Latitudes - not all - have soldered RAM. You have to read the specs carefully over at Dell.com to determine whether this is the case.
Dell Refurbished also isn't delivering the same product they delivered 6+ years ago. I've received Latitudes from them in recent years with the fan caked with dirt. I returned two like this - they're not even making an effort to inspect the computers, let alone truly "refurbish" them.
I've experienced various other problems with these computers, although the problems with the Type C connectors for power failing has occurred in several.
I kept trying with Dell Latitudes probably long after I should have, but after a series of failures with several computers, I'm pretty much done with them. Cannot recommend them any longer.
Latitudes used to be very good - I'm still occasionally using a Latitude I got in 2016. It's slow, but it's solid. The plastic in the case isn't brittle - not breaking at all. I wish they were still built that well.
Sign up for a Slickdeals account to remove this ad.
The Type C connector for the power adapter is a major weak spot. It's soldered to the motherboard, but the connection is easily damaged. Once it's damaged, there's nothing you can do. With the older barrel adapters, there was a DC in-cable that also could fail (not often), but you could replace it.
The plastic they're using for the Latitude top & bottom case is very brittle. It's easily damaged. especially around the hinges and the air holes.
Some Latitudes - not all - have soldered RAM. You have to read the specs carefully over at Dell.com to determine whether this is the case.
Dell Refurbished also isn't delivering the same product they delivered 6+ years ago. I've received Latitudes from them in recent years with the fan caked with dirt. I returned two like this - they're not even making an effort to inspect the computers, let alone truly "refurbish" them.
I've experienced various other problems with these computers, although the problems with the Type C connectors for power failing has occurred in several.
I kept trying with Dell Latitudes probably long after I should have, but after a series of failures with several computers, I'm pretty much done with them. Cannot recommend them any longer.
Latitudes used to be very good - I'm still occasionally using a Latitude I got in 2016. It's slow, but it's solid. The plastic in the case isn't brittle - not breaking at all. I wish they were still built that well.
Otherwise, I agree that one of the Optiplex micro towers we purchased was dirty inside when we opened it to upgrade the RAM.
Also noticed with the last three computers we bought from the Refurb store - However they wipe the drive to re-install Windows, there are no drivers installed on the machines. What I find odd is that Windows would normally have something built-in for some basic things. The Ethernet / wifi won't work until you download them from Dell on another computer. This wasn't too much trouble, but it was just odd that they started to ship computers like that.
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