Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
Item 1 of 2
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expiredlxtng posted Feb 12, 2026 5:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
$55
$685
91% off
w/ Number Port-In + Free S/Hat Metro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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yes.
I can receive texts from tmobile metro and other wireless numbers. I can send to wireless numbers.
i can call out. but can't receive calls.
i never called Metro though.
i don't think it matters for unlocking purposes. I hope.
I have already activated the line on Metro, and I have email proof. In 365 days, i expect it to unlock.
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Sorry, we couldn't reserve your number.
We're weren't able to connect with your carrier to get your number reserved. Please continue with a new number, or visit a store to complete your number transfer. Promotions may vary in-store.
I got it like 5 hours ago, will I have better luck trying it later?
I'm not 100% certain if the order went though. I got an order number from the agent when she finished, but it's not recognized in their system. I haven't received an email notification either.
However, when I logged into my account via the mobile app, there was a place-holder line with the number I just ported in and the add-a-line option was no longer available either.
If the third order succeeds, I'll try a fourth one. According to the iPhone 13 promo terms and conditions, you can get deals up to 4 lines (the fourth line would be $10 only - if it works). But I really hope the Samsung will be in stock again.
Let me explain a bit more. Metro says the Helium number could be ported. However, it did not bring the cost of the iphone 13 to $0. Instead, it wanted to charge the new number rate of $199.
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Super lucky or something. I can't get the 2nd GV port out to work at ALL. Not online on my own, not via chat support, not via calling on the phone... Just stuck. Even tried a separate GV account under my wife's name, separate Metro account, no joy. Always get sent to the damn "call us or go to a store" page.
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