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N3RD_01 12.7K Views

Feb 27, 2026 1:05 AM

Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black $1371.99

$1,372

$1,900

27% off

Best Buy

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Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black

https://www.bestbuy.com/product/a...u/11835729

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Today

Post Date	Sold By	Sale Price	Activity
04/13/26	Best Buy	$1,184 Popular	15
03/22/26	Best Buy	$1,550	5
02/26/26	Best Buy	$1,550	10
02/18/26	Best Buy	$1,300 Popular	25
02/11/26	Best Buy	$1,470 Popular	7
08/05/25	Best Buy	$1,900	12
06/13/25	Best Buy	$1,900 Popular	48

Community Reviews

This refurbished Predator Helios Neo 16S AI stands out for its OLED display, strong Core Ultra 9 and RTX 5070 Ti performance, and a price that undercuts many newer gaming laptops. The screen is praised as awesome, and the chassis includes useful extras like two rear USB C ports, a card reader, and a 230W charger. The main drawbacks are the fixed 240Hz refresh rate, loud fans under load, weak speakers, and battery life that suffers when the panel stays at 240Hz. Warranty and return details also need attention, since the listing language points to third party coverage and a short return window.

Common Questions (4)

The Marketplace listing is sold by Acer, with a 15-day Best Buy return window noted in the Marketplace FAQ. Warranty details are inconsistent across comments: some mention 90 days through Acer, while others say the listing includes a 2-year warranty through AllState instead of Acer support.
ChronoTriggered LannieQ cmacclel Huskers
A BIOS flash from the 16-inch model has been used to try to raise GPU power behavior, and a vbios flash reportedly makes the GPU hit its 115W draw more consistently. The process is described as straightforward, but the outcome is uncertain and there is concern about VRM stress if the hardware differs.
Huskers Huskers advanceking
The panel is fixed at 240Hz and cannot be lowered through the normal settings. That matters for battery life because the refresh rate stays high even on light use.
FATurbo Huskers
The speakers are reported as very weak, with low volume and little bass. The screen is praised as excellent, but speaker quality is a common reason to choose a different model.
Huskers UltraDSA

AI-generated summary based on comments from the community. Updated 3mo ago

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26 Comments

ChronoTriggered

Feb 27, 2026 1:37 AM

4.3K Comments

Joined Dec 2004

ChronoTriggeredFeb 27, 2026 1:37 AM

4.3K Comments

1. Marketplace product sold by Acer.
2. Anyone know the return policy?
3. Warranty is 90 days through Acer
4. According to one review, be careful about buying Total Best Buy coverage on this as it may go through a 3rd party and not BB.

Last edited by ChronoTriggered February 26, 2026 at 05:43 PM.

LannieQ

Global Mod

Feb 27, 2026 1:49 AM

509 Comments

Joined Apr 2020

LannieQ

Global Mod

Feb 27, 2026 1:49 AM

509 Comments

Quote from ChronoTriggered

According to BB Marketplace FAQ it's the same as BB return policy. 15 days

FreeCake

Feb 27, 2026 2:49 AM

2.7K Comments

Joined Jun 2008

FreeCakeFeb 27, 2026 2:49 AM

2.7K Comments

Isn't this on ebay for the same price plus a extended warranty? https://ebay.us/m/wEnlK7

Non-Toxic

Feb 27, 2026 2:51 AM

78 Comments

Joined Aug 2005

Non-ToxicFeb 27, 2026 2:51 AM

78 Comments

It's a few bucks cheaper on the Acer Ebay Store.
https://ebay.us/m/7pqKIh

cmacclel

Feb 27, 2026 3:32 AM

1.3K Comments

Joined Nov 2016

cmacclelFeb 27, 2026 3:32 AM

1.3K Comments

Quote from Non-Toxic

It's a few bucks cheaper on the Acer Ebay Store.
https://ebay.us/m/7pqKIh

With a 2 year warranty!

TealField9184

Feb 27, 2026 9:33 AM

6 Comments

Joined Sep 2020

TealField9184Feb 27, 2026 9:33 AM

6 Comments

Is the 240HZ screen fixed or can it be reduced? 240Hz is such a deal breaker

nkymain485

Feb 27, 2026 12:03 PM

87 Comments

Joined Aug 2012

nkymain485Feb 27, 2026 12:03 PM

87 Comments

This or the Lenovo legion 5i from Costco once it goes on sale March 1? This seems to have a better screen, better GPU and everything else similar... But what's the build quality like compared to a Lenovo?

3001

Feb 27, 2026 1:31 PM

26 Comments

Joined Apr 2017

3001Feb 27, 2026 1:31 PM

26 Comments

Why are refurbished items posted here all the time? they're not standard deals...just some places have deals. The prices aren't really the price you'll get... is 27% off really a good deal wheny ou're buying a used product? Bestbuy's QC isn't really the greatest either. '
I'm just curious to why i'm seeing these, when buying something used for 27% off new isn't a slick deal, it's just how used prices are supposed to be.

FATurbo

Feb 27, 2026 1:37 PM

8 Comments

Joined Jul 2009

FATurboFeb 27, 2026 1:37 PM

8 Comments

Quote from TealField9184

Is the 240HZ screen fixed or can it be reduced? 240Hz is such a deal breaker

Currently it is fixed at 240Hz

apoc13

Feb 27, 2026 2:06 PM

108 Comments

Joined Mar 2013

apoc13Feb 27, 2026 2:06 PM

108 Comments

Quote from 3001

These are sold directly from Acer, BB has nothing to do with these refurbs. And there's a big difference between manufacturer refurb and buying a rando used laptop... If you don't like the deal then don't click it.
Anyway, if they would only unlock the 240Hz screen on this it would be amazing. It's still great for the price, other brands are pushing normal 5070s all the was up to $2k

bingusbongus

Feb 27, 2026 3:42 PM

44 Comments

Joined Jan 2015

bingusbongusFeb 27, 2026 3:42 PM

44 Comments

Quote from apoc13

slickdeals should really have tags for used/renewed/refurb'd items.

i like buying used/renewed but not at only 27% off lol
but to be fair, im just window shopping. not really in the market for another laptop

FreeCake

Feb 27, 2026 3:42 PM

2.7K Comments

Joined Jun 2008

FreeCakeFeb 27, 2026 3:42 PM

2.7K Comments

Quote from TealField9184

Is the 240HZ screen fixed or can it be reduced? 240Hz is such a deal breaker

Why does that make it a deal breaker?

Panikk

Feb 27, 2026 4:38 PM

257 Comments

Joined Dec 2015

PanikkFeb 27, 2026 4:38 PM

257 Comments

Quote from FATurbo

Currently it is fixed at 240Hz

I've legit never heard of a screen that couldn't operate at 60hz if it's a high refresh panel. Are you sure it can't be set to 60hz or maybe 120?

FreeCake

Feb 27, 2026 6:11 PM

2.7K Comments

Joined Jun 2008

FreeCakeFeb 27, 2026 6:11 PM

2.7K Comments

Quote from Panikk

I've legit never heard of a screen that couldn't operate at 60hz if it's a high refresh panel. Are you sure it can't be set to 60hz or maybe 120?

Unless I am reading this wrong, it looks like it can be changed.

https://community.acer.com/en/dis...6s?tab=all

Huskers

Feb 27, 2026 10:05 PM

519 Comments

Joined Jun 2012

HuskersFeb 27, 2026 10:05 PM

519 Comments

Our community has rated this post as helpful. If you agree, why not thank

Quote from FreeCake

Unless I am reading this wrong, it looks like it can be changed.

https://community.acer.com/en/dis...6s?tab=all

I have this laptop and was purchased through Acer ebay store - some listing state it comes with 90 day Acer warranty and some with 2 yr warranty through AllState.
On the screen refresh I updated and followed all the instructions posted and also from posts from rediff (There is big discussion on this topic on rediff). The screen refresh is fixed and cannot be changed which directly impacts usage on battery.
CPU temp on Intel Ultra series is a known issue use of thermalstop to reduces power draw has directly impact on cpu temp and extends battery usage life.
Fresh install of Windows 11 removes all necessary bloatware or can be manually uninstalled to reduce unnecessary CPU usage drain. I tried both and they work. There are quite a good number of debloating videos on YT.
My temp after debloat hovers around 52-56C and if thermal stop is activated to disable thermal boost for basic use my temp drops to 44-48C. This also brings down fan noise significantly (very mild hussing sound) under balance option setup in Acer Predatorsense.

Most of the reviews on YT that I have come across complain about sound though it does not have bass and most complain about volume being low. This is true for some Lenovo Legion models as well. What I noticed this laptop comes with DTS and unless DTS app is activated the quality of sound seems to inferior.

The key issues that I have encountered
1.The laptop does not switch on lid open.
2. Shift key on right is smaller which I miss
3. Battery charging can only be limited though Acer Predatorsense and no option is available in bios.
4.Pg up/down key is integrated into num keypad.
5.Accidentally I hit the co-pilot key a lot.
6.Heat on some laptops hit 100C - so need to be watchful.
7.Thunderbolt 4 instead of latest Thunderbolt 5
8.Wifi 6E instead of 7
9.Risk of OLED burn - though Acer has software support but still one needs to be careful.
10.Fan sounds high during high CPU and GPU usage.

Pros:-
1.This laptop processor is among the top 2 of Intel and overall among the top 5 from 2025
2.Powerful GPU you can buy that supports higher resolution for gaming.
3.Two USB C ports at the back with one supporting TB 4.0 and Power charge though limited to 100W
4. Has Card reader is helpful especially for professional photographers or comes handy for transferring images from devices such has CAR CAM.

My primary usage is for usage on AI/ML and the GPU on this laptop comes with 12GB ram and not gaming , I have already burnt 2 laptops over 3 year period due to GPU overheating.

Hope this helps!

Last edited by Huskers February 27, 2026 at 02:22 PM.

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Computers Laptops Free Shipping acer Best Buy

Acer - Refurbished Excellent - Predator Helios Neo 16S AI Gaming Laptop - 16" OLED 240Hz - Intel Core Ultra 9 - NVIDIA GeForce RTX 5070Ti – 32GB – 1TB - Obsidian Black $1371.99

$1,372

$1,900

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