Minisforum N5 AI NAS Barebone (Cert Refurb): Ryzen 7 255, 128GB Storage, 3x22110 PCIe SSD, 5x 2.5/3.5" SATA 3 Bay, USB4, OCuLink, 10G+5G Lan, MinisClound OS @ $439 + F/S

SlickCrayon1512

Today 03:21 AM

1,308 Posts

Joined Aug 2019

1,308 Posts

Our community has rated this post as helpful. If you agree, why not thank SlickCrayon1512

Minisforum sold me a refurbished 795s7 32gb 2tb, it stopped working last month, they said I can get a replacement by shipping the defect one back to them on my cost. They took my unit for a month, told me it's non repairable, and told me that I can get a 5 year old $300 junk pc (11900hk, no ssd or memory) as a replacement because "they are comparable value". I refused, and they said there is nothing they can do and also won't return my original defective unit back.

I have written to my senator for a request of ban on minisforum. I hope you all do the same. Raise not only the long term shady practice, but also the national security concerns.

I have been building PCs and laptops from 1990s, and have never ever seen company being like this in China before I moved to Texas. This is a freaking world class joke. I have purchased hundreds if not thousands of PCs from all brands, and even GMKtec is doing better.

fark minisforum.

Last edited by SlickCrayon1512 February 26, 2026 at 08:23 PM.

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L97

Today 03:44 AM

1,815 Posts

Joined Nov 2022

L97Today 03:44 AM

1,815 Posts

Quote from SlickCrayon1512

:

Minisforum sold me a refurbished 795s7 32gb 2tb, it stopped working last month, they said I can get a replacement by shipping the defect one back to them on my cost. They took my unit for a month, told me it's non repairable, and told me that I can get a 5 year old $300 junk pc (11900hk, no ssd or memory) as a replacement because "they are comparable value". I refused, and they said there is nothing they can do and also won't return my original defective unit back.I have written to my senator for a request of ban on minisforum. I hope you all do the same. Raise not only the long term shady practice, but also the national security concerns. I have been building PCs and laptops from 1990s, and have never ever seen company being like this in China before I moved to Texas. This is a freaking world class joke. I have purchased hundreds if not thousands of PCs from all brands, and even GMKtec is doing better.fark minisforum.

Dude... Manufacturer warranties are almost bologna. Always get a third party warranty that has good reviews. Allstate ftw

1

smackdownfletch

Today 03:44 AM

1,001 Posts

Joined Oct 2013

smackdownfletchToday 03:44 AM

1,001 Posts

Quote from SlickCrayon1512

:

Minisforum sold me a refurbished 795s7 32gb 2tb, it stopped working last month, they said I can get a replacement by shipping the defect one back to them on my cost. They took my unit for a month, told me it's non repairable, and told me that I can get a 5 year old $300 junk pc (11900hk, no ssd or memory) as a replacement because "they are comparable value". I refused, and they said there is nothing they can do and also won't return my original defective unit back.I have written to my senator for a request of ban on minisforum. I hope you all do the same. Raise not only the long term shady practice, but also the national security concerns. I have been building PCs and laptops from 1990s, and have never ever seen company being like this in China before I moved to Texas. This is a freaking world class joke. I have purchased hundreds if not thousands of PCs from all brands, and even GMKtec is doing better.fark minisforum.

Thanks for the info. The only time I ordered from Minisforum the communication was horrible, I had no idea if my order was confirmed or shipped for weeks. I was tempted but your experience reminded me of my own experience awhile back, so I think it'll be smart to hold off.

1

sygyzy

Today 03:58 AM

594 Posts

Joined Aug 2009

sygyzyToday 03:58 AM

594 Posts

I've been looking for a new home server I don't have to build and this seems way nicer than anything the same price point from the major players. I just am uncertain about Minisforum OS. I wish I could install Synology OS or something with a more established track record.

Snuupy

Today 04:01 AM

225 Posts

Joined Mar 2018

SnuupyToday 04:01 AM

225 Posts

minisforum are a joke, I'm glad I only have 1 of their minipcs (back when there were only 3 minipc brands)
I would not voluntarily buy another 1 of their products. I've seen time and time again they treat their customers like trash, their warranties aren't worth anything.
Value-wise it's good but when things go wrong (and they will) their customer support is absolute cancer. Stay away my friends.

1

spiff637

Today 04:17 AM

23 Posts

Joined Feb 2015

spiff637Today 04:17 AM

23 Posts

Have people had the same experience with new units? If not then the who?

Suryasis

Original Poster

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This user is an Expert in Computers

Today 04:33 AM

20,458 Posts

Joined Jul 2015

SuryasisToday 04:33 AM

Original Poster

Pro

Expert

This user is an Expert in Computers

20,458 Posts

Quote from sygyzy

:

I've been looking for a new home server I don't have to build and this seems way nicer than anything the same price point from the major players. I just am uncertain about Minisforum OS. I wish I could install Synology OS or something with a more established track record.

You can install any OS on that by formatting it. It is not in a ROM which you can't access but in a 128GB SSD which they ship the device with.

leecewest

Today 04:46 AM

160 Posts

Joined Mar 2011

leecewestToday 04:46 AM

160 Posts

The one time I ordered a refurbished item from Minisforum it was obviously defective.

1

Minisforum N5 AI NAS Barebone (Cert Refurb): Ryzen 7 255, 128GB Storage, 3x22110 PCIe SSD, 5x 2.5/3.5" SATA 3 Bay, USB4, OCuLink, 10G+5G Lan, MinisClound OS @ $439 + F/S

$439

$499

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