https://tello.com/buy/custom_plan...nlim-unlim
This offer is valid for new customers & existing Tello customers who add a new line to their account by March 11, 2026 (23:59 EST). Please note that the promotional pricing applies only to the newly activated line and cannot be transferred to or used on an existing line.
You'll pay $19/month, no upfront 12-month payment needed. After 12 months, the plan will revert to the standard price of $25/month. Any changes to the plan, including cancellation or downgrade, will result in the loss of the promotional pricing.
The unlimited data plan offers 50 GB at full 5G speed with 10 GB of hotspot included. Data speed is reduced after 50 GB.
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I'm sorry you had a bad experience with Tello. And I'm sure you know, there are many, many people who also complain about Visible and their lack of customer service. So sometimes it's just the luck of the draw.
I havent had an issue with customer service yet, they were able to assist when i thought i lost my promotional pricing.
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If you are trying to take advantage of a new line/new customer promotion, you have to port to a different carrier then port back. I'm not sure how long the number needs to be away from Tello. It used to be just a couple of days, but they may have tightened that up.
I'm porting FROM tello to another carrier, what carrier do I choose for Tello in the carrier "port-from" selection?
I'm porting FROM tello to another carrier, what carrier do I choose for Tello in the carrier "port-from" selection?
I've been using Tello for about 2 years enjoying the $6 and $7 custom plans (1 GB 100 mins/2 GB 100 mins). Ten days ago, I received the following message from them:
"Your current Tello plan for +1 (6##) ### 4### is being retired, but you can continue enjoying it as long as you keep it active. If you ever decide to cancel or switch to a different plan, please note that your current plan will no longer be available for purchase again."
I looked online and saw that the cheapest plan was now the $8 (2 GB 300mins) plan and thought, "I will just keep renewing my grandfathered plan". Well, today is the day before my plan auto-renews and I discovered a subtle issue with keeping the grandfathered plan. If I renew the plan before it auto-renews then you MUST switch to one of their current plans.😵
Why would I renew before the auto-renew? In order to roll-over any unused data/minutes to the next month. In my experience, if I allow auto-renewal, my unused data and minutes do NOT rollover. It looks like I am going to have to move to give up my grandfathered plan or just start auto-renewing. 🥺
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I've been using Tello for about 2 years enjoying the $6 and $7 custom plans (1 GB 100 mins/2 GB 100 mins). Ten days ago, I received the following message from them:
"Your current Tello plan for +1 (6##) ### 4### is being retired, but you can continue enjoying it as long as you keep it active. If you ever decide to cancel or switch to a different plan, please note that your current plan will no longer be available for purchase again."
I looked online and saw that the cheapest plan was now the $8 (2 GB 300mins) plan and thought, "I will just keep renewing my grandfathered plan". Well, today is the day before my plan auto-renews and I discovered a subtle issue with keeping the grandfathered plan. If I renew the plan before it auto-renews then you MUST switch to one of their current plans.😵
Why would I renew before the auto-renew? In order to roll-over any unused data/minutes to the next month. In my experience, if I allow auto-renewal, my unused data and minutes do NOT rollover. It looks like I am going to have to move to give up my grandfathered plan or just start auto-renewing. 🥺
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