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expiredOnePlus7pro posted Apr 14, 2026 12:05 PM

Spectrum Internet Customers: 256GB Samsung Galaxy S26+

Free w/ Eligible Trade-in & New Line

$700

+ Free S&Hat Spectrum
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Deal Details
Spectrum offers its Spectrum Internet Customers: 256GB Samsung Galaxy S26+ on sale for $699.99 - $700 Off when you Trade in Your Eligible Phone and Activate a New Spectrum Mobile Line (plan information) = Free (taxes will still apply). Shipping is free.

Thanks to community member OnePlus7pro for sharing this deal.

Note: You must be a Spectrum Internet Customer to be eligible for this deal. Taxes will still apply. This offer is valid through 4/21/26. Trade-in value will vary by device.

FAQ: How do I get my trade-in payment? After your device is processed, you'll receive a credit for its assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your account within the next two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal increments for the remainder of the plan, starting within two billing cycles.

Specs:
  • 6.7" Dynamic AMOLED 2X 3120 x 1440 (Quad HD+) Display
  • Snapdragon 8 Elite Gen 5 for Galaxy
  • 12GB RAM
  • 256GB Internal Storage
  • Triple Rear Cameras: 50MP wide + 12MP ultrawide + 10MP telephoto
  • 4900 mAh Battery, 15W wireless charging
  • Android 16, One UI 8.5
  • USB Type-C 3.2 Port

Editor's Notes

Written by qwikwit | Staff
  • Offer Terms:
    • $700 Off with trade-in: Trade-in terms require customers to trade in qualifying device, purchase and activate a new device. Trade-in device must have a value greater than $0. If the value of the trade-in device credit exceeds the cost of the new device, credit will be reflected on bill statement within 2-3 bill cycles. Any promotional credits offered will be reflected over 36 mos on the bill statement. One trade-in promotional offer is available per line. Disconnection of mobile line for any reason or initiation of an upgrade before the device is paid off will result in forfeiture of any unapplied promotional credits. Visit www.spectrum.com/mobile/trade-in for details.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by OnePlus7pro
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Spectrum offers its Spectrum Internet Customers: 256GB Samsung Galaxy S26+ on sale for $699.99 - $700 Off when you Trade in Your Eligible Phone and Activate a New Spectrum Mobile Line (plan information) = Free (taxes will still apply). Shipping is free.

Thanks to community member OnePlus7pro for sharing this deal.

Note: You must be a Spectrum Internet Customer to be eligible for this deal. Taxes will still apply. This offer is valid through 4/21/26. Trade-in value will vary by device.

FAQ: How do I get my trade-in payment? After your device is processed, you'll receive a credit for its assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your account within the next two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal increments for the remainder of the plan, starting within two billing cycles.

Specs:
  • 6.7" Dynamic AMOLED 2X 3120 x 1440 (Quad HD+) Display
  • Snapdragon 8 Elite Gen 5 for Galaxy
  • 12GB RAM
  • 256GB Internal Storage
  • Triple Rear Cameras: 50MP wide + 12MP ultrawide + 10MP telephoto
  • 4900 mAh Battery, 15W wireless charging
  • Android 16, One UI 8.5
  • USB Type-C 3.2 Port

Editor's Notes

Written by qwikwit | Staff
  • Offer Terms:
    • $700 Off with trade-in: Trade-in terms require customers to trade in qualifying device, purchase and activate a new device. Trade-in device must have a value greater than $0. If the value of the trade-in device credit exceeds the cost of the new device, credit will be reflected on bill statement within 2-3 bill cycles. Any promotional credits offered will be reflected over 36 mos on the bill statement. One trade-in promotional offer is available per line. Disconnection of mobile line for any reason or initiation of an upgrade before the device is paid off will result in forfeiture of any unapplied promotional credits. Visit www.spectrum.com/mobile/trade-in for details.
  • Please see the original post for additional details & give the WIKI and additional forum comments a read for helpful discussion.

Original Post

Written by OnePlus7pro

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+137
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1.2K Comments

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Original Poster
Pro
May 12, 2026 11:30 PM
10.2K Comments
Joined Feb 2017
OnePlus7proMay 12, 2026 11:30 PM
Original Poster
Pro
10.2K Comments
Quote from 371jkim :

By any chance, did the customer service rep tell you that the device has not been active on your account for 60 days even though it has been?
No mention of the date being an issue.
My guess is it's related to the esim and psim switching and maybe the fact they use different IMEI for SIM 1 and SIM 2.
"I am reaching out to my next level of support as it is giving an error when trying to unlock the device."
May 12, 2026 11:52 PM
1.8K Comments
Joined Sep 2009
inm8num2May 12, 2026 11:52 PM
1.8K Comments
Do I need to keep the second new line active in order to get the second phone unlocked, or could I close the second line then activate that phone on my primary (free) line at day 60?

I also got a free phone for the primary line, which I activated then took off the line. I did get a physical SIM when I switched back to my old phone.

What I'm asking would look like:

primary (free) line - activated 1st S26+, reactivated old phone, activate S26+ w/ physical SIM at day 60 to unlock phone

second (paid) line - activated line and 2nd S26+; close line, activate this S26+ on the primary line around day 60 like I will do with the S26+ purchased on that line

Is this feasible? Or do I have to pay for another month on the 2nd line to keep it active to unlock that 2nd device?

(Sorry if this has been asked a bunch of times - I've searched and haven't found a conclusive answer.)
May 13, 2026 12:23 AM
118 Comments
Joined Aug 2015
mspmrrMay 13, 2026 12:23 AM
118 Comments
Quote from lou2004 :
if u want the $705 keep paying your bill then do nada. if u want it as refund back to your cc then CALL.
I am not seeing any charge on my credit card for the mobile purchase.
attaching my next month spectrum mobile bill screenshot. Pls help me understand-
https://imgur.com/a/wbzvFda
May 13, 2026 12:37 AM
7.4K Comments
Joined Jul 2007
lou2004May 13, 2026 12:37 AM
7.4K Comments
Quote from mspmrr :
I am not seeing any charge on my credit card for the mobile purchase.
attaching my next month spectrum mobile bill screenshot. Pls help me understand-
https://imgur.com/a/wbzvFda
your credit card payment failed. But they still shipped you the phone. My payment was fail too at the store and they let me walked out. I got the notification from my bank about the failure so I just head back to store and paid with a different card.
May 13, 2026 2:00 AM
4.3K Comments
Joined Nov 2010
wealthisachoiceMay 13, 2026 2:00 AM
4.3K Comments
Quote from lou2004 :
your credit card payment failed. But they still shipped you the phone. My payment was fail too at the store and they let me walked out. I got the notification from my bank about the failure so I just head back to store and paid with a different card.
Interesting I purchased the S26 Ultra and had to pay the difference of the $200 plus tax and payment in store went through--well I noticed that amount was back on the bill for Spectrum and I called my credit card company and they said for some reason Spectrum had returned the funds. We were having challenges with credit cards going through at Spectrum. 2 of my credit cards got rejected and both finally went through. The balance that is actually owed on the phone is due for payment on June 2nd but it does show the phone being paid in full so just a statement balance due. Spectrum was definitely having challenges with credit cards going through and fraud alerts. Both credit cards reached out to me with a fraud alert.
May 13, 2026 4:15 AM
99 Comments
Joined Sep 2015
svnsMay 13, 2026 4:15 AM
99 Comments
I placed an online order for S26+ with 400 off. Later, I found stock in-store, so I purchased it in-store with instant trade-in credit.

I returned the phone purchased online, Spectrum refunded whatever I paid as credit and also added a $400 promo reversal charge into my next statement. Called two times and agents are giving different reasons like you forfeited trade in bonus so we have to charge the $400, another one says we already gave you a discount initially, so we are charging back. Make no sense. Anyone returned the online order and got charged the promo reversal $400?
May 13, 2026 4:40 AM
2.1K Comments
Joined Sep 2013
okhelloMay 13, 2026 4:40 AM
2.1K Comments
Quote from OnePlus7pro :
No mention of the date being an issue. My guess is it's related to the esim and psim switching and maybe the fact they use different IMEI for SIM 1 and SIM 2. "I am reaching out to my next level of support as it is giving an error when trying to unlock the device."
No, last year 4 of my S25 series phone were activated in-store with esim, but I switched them all back to PSIM during time of unlocked request and they were all unlocked successfully. Getting an error when time to request unlocking is normal to me, but I kept trying without any ticket and they were all unlocked successfully. Last year I used only 1 free line for all 6 S25 series phones. This year I have 12 S26 series phones under 4 lines and so far only 1 under free line was unlocked successfully and waiting for the next one on 21st. It is interesting to know the one involved the new lines.
Last edited by okhello May 12, 2026 at 10:00 PM.

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May 13, 2026 4:58 AM
2.1K Comments
Joined Sep 2013
okhelloMay 13, 2026 4:58 AM
2.1K Comments
Quote from svns :
I placed an online order for S26+ with 400 off. Later, I found stock in-store, so I purchased it in-store with instant trade-in credit. I returned the phone purchased online, Spectrum refunded whatever I paid as credit and also added a $400 promo reversal charge into my next statement. Called two times and agents are giving different reasons like you forfeited trade in bonus so we have to charge the $400, another one says we already gave you a discount initially, so we are charging back. Make no sense. Anyone returned the online order and got charged the promo reversal $400?
Holy smoke... So they tried to screw you by charging $400 into your next statement. It didn't make any sense. I never return the phones to Spectrum; so I don't know, but I have heard some returned the new phones back to Spectrum due to the denied trade-ins and no one complained like yours. Anyway that was not right and they must take that $400 off; otherwise dispute with your credit card. Are you really sure about that? Looks at the balance for the next statement on the left side, does it say at least $400 on your next statement?
Last edited by okhello May 12, 2026 at 10:05 PM.
May 13, 2026 12:24 PM
256 Comments
Joined Dec 2006
AeroHPMay 13, 2026 12:24 PM
256 Comments
Quote from mspmrr :
I am not seeing any charge on my credit card for the mobile purchase.attaching my next month spectrum mobile bill screenshot. Pls help me understand-https://imgur.com/a/wbzvFda
I have the same thing....the in store purchase posted just fine but the online order charge did not post on the credit card so it was added to my balance due. I guess it kinda works better because when the trade in credits posted, it was applied directly to the balance due as you show in your screenshot and didn't have to request a ticket to refund the credit to credit card.
Original Poster
Pro
May 13, 2026 12:30 PM
10.2K Comments
Joined Feb 2017
OnePlus7proMay 13, 2026 12:30 PM
Original Poster
Pro
10.2K Comments
Quote from lou2004 :

your credit card payment failed. But they still shipped you the phone. My payment was fail too at the store and they let me walked out. I got the notification from my bank about the failure so I just head back to store and paid with a different card.
Every phone I purchased in store on 3 separate dates had the payment failure as well. The store rep had no clue. The whole spectrum payment system seems broken. I hope that's not causing issues with unlocking.
Original Poster
Pro
May 13, 2026 3:45 PM
10.2K Comments
Joined Feb 2017
OnePlus7proMay 13, 2026 3:45 PM
Original Poster
Pro
10.2K Comments
Quote from 371jkim :

Any luck?
Took 3 days for the ticket to fix it but I just got the phone unlocked a few minutes ago.
https://imgur.com/a/4QkfYXk
May 13, 2026 3:52 PM
4.3K Comments
Joined Nov 2010
wealthisachoiceMay 13, 2026 3:52 PM
4.3K Comments
Quote from OnePlus7pro :
Every phone I purchased in store on 3 separate dates had the payment failure as well. The store rep had no clue. The whole spectrum payment system seems broken. I hope that's not causing issues with unlocking.
It really shouldn't make any difference if the full payment on it has been made before unlocking--but who knows with Spectrum. Have no idea why their payment issue in store is so screwed up. That is probably why both of my cards had a fraud alert on them--because Spectrum's payment system is probably going through more then once and then gets denied by the credit card company. Mine said it showed going through a few times and then when it was accepted Spectrum refunded it. However nothing shows on my statements so it must have been refunded before it ever hit the actual charging. The credit card people could see where it went through and was refunded but I couldn't see a pending charge nor a charge that was posted and refunded. I am really dreading having internet with them if this kind of crap is going on. They have charged my credit card for a month of service even tho it's not hooked up. I told them I needed it installed by them. It will be $10 more a month for same service as Frontier but Frontier does come with a router and Spectrum wants an additional $10 for a router. So identical service with router is actually $20 more with Spectrum. We are using our own router so it doesn't really matter.

Everyone please keep us updated on unlocking. I have to make a decision in the next 2 days on paying another $60 for 3 lines or just disconnect a few of them and put them on the free line to unlock or maybe unlock without putting them on the free line.
Last edited by wealthisachoice May 13, 2026 at 08:59 AM.
May 13, 2026 4:02 PM
4.3K Comments
Joined Nov 2010
wealthisachoiceMay 13, 2026 4:02 PM
4.3K Comments
Quote from okhello :
No, last year 4 of my S25 series phone were activated in-store with esim, but I switched them all back to PSIM during time of unlocked request and they were all unlocked successfully. Getting an error when time to request unlocking is normal to me, but I kept trying without any ticket and they were all unlocked successfully. Last year I used only 1 free line for all 6 S25 series phones. This year I have 12 S26 series phones under 4 lines and so far only 1 under free line was unlocked successfully and waiting for the next one on 21st. It is interesting to know the one involved the new lines.
How did you manage to get all those phones under 4 lines? Did you purchase--remove phone and add another phone?
May 13, 2026 4:14 PM
2.1K Comments
Joined Sep 2013
okhelloMay 13, 2026 4:14 PM
2.1K Comments
Quote from wealthisachoice :
How did you manage to get all those phones under 4 lines? Did you purchase--remove phone and add another phone?
Yes, I used those lines to get 7 trade-ins for S26 series phones online and 5 trade-ins for S26 series phones in-store. For each line, I got the new phone amd activated it; then proceeded to do another trade-in for another new phone. For unlock, make sure it is activated and doesn't need to stay active for 60 days; then get the unlocked request through chat or call when it is ready.
Last edited by okhello May 17, 2026 at 03:46 AM.

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May 13, 2026 6:19 PM
4.3K Comments
Joined Nov 2010
wealthisachoiceMay 13, 2026 6:19 PM
4.3K Comments
Quote from okhello :
Yes, I used those lines to get 7 trade-ins for S26 series phones online and 5 trade-ins for S26 series phones in-store. For each line, I got the phone amd activated it; then got another one. For unlock, make sure it is activated and doesn't need to stay active for 60 days; then get the unlocked request through chat or call when it is ready.
When you activated the first trade in did you leave it on the phone line and then do another trade in of obviously a cheap phone? or did you put a place holder on the phone line before you actually did another trade in. Will be interesting to see how unlocking works for all of these phones. Hope it goes smoothly for you.

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