Samsung Q-Series HW-Q990F 11.1.4 Ch Soundbar + Subwoofer + Rear Speakers

room112

Pro

Yesterday 05:28 AM

481 Posts

Joined Oct 2015

room112

Pro

Yesterday 05:28 AM

481 Posts

Our community has rated this post as helpful. If you agree, why not thank room112

ZC suffix means Canadian version so no manufacturer warranty whatsoever.

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hig_jay

Yesterday 06:32 AM

15 Posts

Joined Jun 2012

hig_jayYesterday 06:32 AM

15 Posts

Looks like Samsung is matching the deal thru Edu or Epp accounts. https://www.samsung.com/us/multis...-q990f-za/

1

ninkei

Yesterday 08:30 AM

676 Posts

Joined Aug 2005

ninkeiYesterday 08:30 AM

676 Posts

Quote from room112

:

ZC suffix means Canadian version so no manufacturer warranty whatsoever.

Man that's tough, it's a great price but a pricey gamble. I'm assuming if something 'breaks' it's most likely to be the wireless?

make_moneys

Yesterday 02:46 PM

7,757 Posts

Joined Jan 2009

make_moneysYesterday 02:46 PM

7,757 Posts

Quote from ninkei

:

Man that's tough, it's a great price but a pricey gamble. I'm assuming if something 'breaks' it's most likely to be the wireless?

Samsung returns are a painful process (from my exp). Yes you are missing out on the warranty and yes the better deal is with the EPP on Samsung's website but i wouldn't put too much weight on the added warranty. These setups tend to last a few years before they start doing weird stuff and at which point you are out of manufacturers warranty

Last edited by make_moneys July 7, 2026 at 07:50 AM.

1

batista14

Yesterday 02:48 PM

15 Posts

Joined Nov 2009

batista14Yesterday 02:48 PM

15 Posts

Our community has rated this post as helpful. If you agree, why not thank batista14

If you have AAA membership, you can also get 30%.

1

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batista14

Yesterday 02:50 PM

15 Posts

Joined Nov 2009

batista14Yesterday 02:50 PM

15 Posts

Quote from make_moneys

:

Samsung returns are a painful process (from my exp). Yes you are missing out on the warranty and yes the better deal is with the EPP on Samsung's website but i wouldn't put too much weight on the added warranty. These setups tend to last a couple years anyway at which point you are out of manufacturers warranty

I can also confirm the return process through Samsung is painful. Did it 3 weeks ago after the model below this froze on the HDMI/eARC display. Nearly 2 hours on the phone to get a return auth.

kpathak

Yesterday 03:24 PM

2 Posts

Joined Dec 2018

kpathakYesterday 03:24 PM

2 Posts

Quote from batista14

:

If you have AAA membership, you can also get 30%.

How ?

room112

Pro

Yesterday 08:06 PM

481 Posts

Joined Oct 2015

room112

Pro

Yesterday 08:06 PM

481 Posts

Quote from kpathak

:

How ?

I am in the process of looking into this myself so I am not sure - hopefully someone who has done this can comment. This said, my understanding is that you sign up for AAA membership (which can possibly even be the lowest tier at $25/year which is simply for discount with no roadside assistance), and from the AAA website, there is a promotional partnerships page for Samsung that will redirect you to their website and provide you the price of $799. I have not 100% confirmed though that the lowest tier membership will work.

BTW, I tried registering my LLC/S-Corp into the Samsung EPP program and it has been a PITA and I am close to giving up and simply going the AAA route.

ThirstyCruz

Pro

Today 12:21 AM

3,297 Posts

Joined Jul 2020

ThirstyCruz

Pro

Today 12:21 AM

3,297 Posts

Quote from batista14

:

I can also confirm the return process through Samsung is painful. Did it 3 weeks ago after the model below this froze on the HDMI/eARC display. Nearly 2 hours on the phone to get a return auth.

I've returned many things to Samsung directly and it's been a breeze. I always read comments like this and baffled. I'm not doubting but sharing my POV. I've returned 75" q90a, 77" oled, a speaker, phone and they refunded my qn95b after 1 year due to defects.

1

PurpleMitten8073

Today 02:30 AM

6 Posts

Joined May 2026

PurpleMitten8073Today 02:30 AM

6 Posts

Quote from hig_jay

:

Looks like Samsung is matching the deal thru Edu or Epp accounts. https://www.samsung.com/us/multis...-q990f-za/

Thanks

EfficientKitten801

Today 02:35 AM

15 Posts

Joined May 2026

EfficientKitten801Today 02:35 AM

15 Posts

Quote from room112

:

ZC suffix means Canadian version so no manufacturer warranty whatsoever.

Nice catch.

Has anyone tried this with non Atmos content? How does it perform with 5.1 content?

nstutsman

Today 02:43 AM

99 Posts

Joined Jun 2008

nstutsmanToday 02:43 AM

99 Posts

i have the q990c variant of this from a few years ago. Love it except for one specific bass frequency sounds like absolute trash. Pretty sure it's harmonizing with the frequency of the plastic baffle or something. Have tried everything to get rid of it but to no avail. It unfortunately didn't start until well outside of warranty either. Oh well.

SlickHamster613

Today 02:43 AM

479 Posts

Joined Jul 2018

SlickHamster613Today 02:43 AM

479 Posts

Quote from room112

:

I am in the process of looking into this myself so I am not sure - hopefully someone who has done this can comment. This said, my understanding is that you sign up for AAA membership (which can possibly even be the lowest tier at $25/year which is simply for discount with no roadside assistance), and from the AAA website, there is a promotional partnerships page for Samsung that will redirect you to their website and provide you the price of $799. I have not 100% confirmed though that the lowest tier membership will work.BTW, I tried registering my LLC/S-Corp into the Samsung EPP program and it has been a PITA and I am close to giving up and simply going the AAA route.

Just curious what your LLC/S-Corp does that might compel Samsung to regard you as a corporate partner?

SlickFaucet1565

Today 02:50 AM

13 Posts

Joined Jun 2026

SlickFaucet1565Today 02:50 AM

13 Posts

Quote from room112

:

ZC suffix means Canadian version so no manufacturer warranty whatsoever.

Good catch. Not open to take the risk. I'll go with the Samsung EPP/EDU https://slickdeals.net/f/19579041-samsung-q-series-soundbar-hw-q990f-11-1-4-ch-epp-edu-799-84-free-shipping?src=SDSearchv3&attrsrc=Thread%3AExpired%3AFalse%7CSearch%3AType%3Anormal%7CSearch%3ASort%3Arelevance%7CSearch%3AHideExpired%3Afalse

room112

Pro

Today 03:00 AM

481 Posts

Joined Oct 2015

room112

Pro

Today 03:00 AM

481 Posts

Quote from SlickHamster613

:

Just curious what your LLC/S-Corp does that might compel Samsung to regard you as a corporate partner?

Regardless of what the LLC or SCorp does, it turns out they require a verification through ID.me. Even then it's unclear whether it would get approved. I called and I spoke with the EPP team and the rep said usually most of the EPP customers he sees are large corporations such as T-Mobile. employees

Samsung Q-Series HW-Q990F 11.1.4 Ch Soundbar + Subwoofer + Rear Speakers

$798

$1,998

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