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expiredserra | Staff posted Dec 01, 2009 03:55 AM
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expiredserra | Staff posted Dec 01, 2009 03:55 AM

Victoria's Secret Coupons ONLY thread - Absolutely No Off Topic and No Trading In Here

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VS FAQs.....please see wiki for codes

slickdeals.vs gmail account - password: slick123


Review links
New Reviews Site [google.com]

Old Review Site Links
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NEW! Victoria's Secret Coupon Thread
Frequently Asked Questions (FAQ)
This section can and should be edited by users.

I have a code not already listed here, what do I do?
First, please bring it to our attention in conversation. Second, it would be helpful to us if you would add the code, any offer details, and offer links available to this very wikipost, in the section above marked "Codes to be added to the first post."

Does VS charge for return shipping?
Yes. If you use the UPS label that VS provides with your order, you will be charged $5.99. This label comes with its own tracking number. Occasionally you can get free return shipping labels with your orders when particular offer codes are available. Also, if something is wrong with the item you received or the order is wrong, you can call Customer Service (CS) and ask them to waive the return shipping fee.

Can I put returns from different orders in a single return shipment?
Yes. You may want to bind all items from one order together with their return form and bind any other return items with their respective return forms using rubberbands or something similar. However, it is not a requirement to bind them.

I want to return something, does it matter that I threw away that plastic bag with the barcode on it?
It will help VS process your return if the item is in the original bag; however, it is not a requirement.

I want to return something, but I lost my order invoice / return form, what do I do?
Your order information should still be available under "Your Account" --> "Order Status." You can print out a return/exchange form here: http://slickdeals.net/?sdtid=1978802&sdpid=65611700&sdfid=10&lno=1&trd=http+media+victorias+wbr+secret+&u2=http%3A%2F%2Fmedia.victoriassecret.com%2Ffeatures%2F1265586149989%2FPrintable-Return-Final-fields.pdf and then fill it out with the information from your Order Status. Form is also attached at the bottom of the wiki.

What happened to the monthly Birthday Codes?
It seems that to cut down on coupon abuse Victoria's Secret is now emailing VIctoria's Secret Angels their Birthday Reward with individual certificate numbers.

Does VS do price adjustments?
Yes. For online orders, price adjustments must be done within 3 weeks of the shipment date. You can, however, call CS and depending on the rep you get, they might adjust the price if it's within a reasonable time (a couple days) from the 3 week mark. For in-store purchases, a one-time price adjustment may be made within 2 weeks of the original purchase (must have original receipt).

Does VS accept in-store returns for online purchases?
No. Some items they offer online are available in the store, but item numbers may differ. They do not accept your order invoice as a receipt. You can try to do an "I got this as a gift" exchange without a receipt, but they might not carry the item. If they do carry it, the store will give you store credit for the lowest price the item has ever been. VS does not accept in-store clothing returns on Moda International or any other brand the website carries.

Do I have to return my GWPs when I return the corresponding item purchased?
According to the offer details, VS reserves the right to charge you for the GWPs if you return the corresponding item. However, it depends on what the GWP is and the customer service rep you talk to. In general, if the GWP is an item that they sell, such as lip glosses, ultimate tanks, or flip flops, you will have to give it back in the return. If the GWP is something they don't sell, like totes, weekender bags, and PINK dogs, you normally won't have to return it.

Victoria's Secret Credit Card Online Management: Register today and receive 25 bonus points.

https://onlineaccess2.mycreditcard.cc/victoriassecret

Never post a Certificate Number unless you plan to give it away, since they signify one-time use only.

Victoria's Secret Credit Cardholder Benefits

Passbook of Savings - New Angels will receive our exclusive Passbook of Saving with their new Angel Card. The Passbook includes six months of savings worth over $100.
Endless Rewards - The first 250 points you accumulate using your Angel Card will qualify you for the Angel V.I.P Card and a $10 Angel Reward. Each subsequent 250 points accumulated will earn you a $10 Angel Reward.
Online Account Management - Angels get access. Anytime. Anywhere. Checking your statement, paying your bill or updating your account is as easy as logging in. Register today and receive 25 bonus points.
Birthday Gifts - We'll treat you to a surprise birthday gift each year that your Angel Card is active.
Exclusive merchandise - Angel only mailings and discounts on fabulous Victoria's Secret merchandise.
More Double Points - Double points on every bra purchase. * Only for Angels VIP status.
Beauty Events - We' provide you with free beauty samples and makeovers, and shower you with special little gifts twice a year.

How do I request a new PBOS (PassBook of Savings)?
Log in to the VS CC site noted above, hit "Contact Us" at the top bar, scroll to the bottom clink on the link "Submit a question", select "Other" as the subject, and ask them to send you a new passbook. Please note that you are only guaranteed a PBOS when you first open your VS CC Account and you may be denied an additional passbook.

New Question--->I checked my card, and I did not get Anniversary Triple Points in the month of (insert month). What happened?
Victoria's Secret is now granting Angels triple points for all purchases made during their entire anniversary month. You will receive notification via email (possibly with your billing statement). It is not yet clear how VS determines your anniversary month.

What is the automated backorder cancellation number?
1-800-888-8200 or 1-800-411-5116. Follow the prompts.

What is the address I need to mail my Merchandise Certificates to?
Victoria's Secret Direct GC, LLC
PO Box 182100
Columbus, OH 43218-2100

I called VSD and was told the address is no longer the above, but rather:
VSD PO Box 16589
COLUMBUS OH 43216
you might want to call in and verify. hth.

What is VS's address for returns?
VSD Attn: Returns Processing
8695 East Broad Street
Reynoldsburg, OH 43069-0001

What is VS's address for general inquiries?
Victoria's Secret
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589

How do I get offers mailed to me?
When visiting VS stores, the cashiers normally ask for your phone number and email. Giving them this information allows them to send coupons and mailers to the address corresponding to your phone number. You can also request catalogs through their website and sign up for emails there as well.

When is the Semi-Annual Sale (SAS)?
There are 2 Semi-Annual Sales yearly. Generally, they will start in May (online) and June (in-store) or December/early January (online) and January (in-store).

What does it mean to be flagged and how do I avoid it?
VS flags customers who they feel have abused the coupon codes and/or placed orders that they believe to be illegitimate. There are levels of being flagged, from not being allowed any GWPs or to use coupon codes to outright not allowing you to order from VS anymore. If you get flagged, all of your linked accounts will be flagged too. To avoid being flagged, you shouldn't engage in excessive coupon abuse, or place several orders with the same codes in one day. If you do get flagged, the only way around it is to set up a different account with all new personal information (address, credit card, phone number, and email).

How do I check the balance of my gift card, Secret Santa Card, or Secret Rewards Card?
You may check any promotional gift card or gift card balance in-store. You may also call 1-800-888-8200 and speak to a customer representative who will check any gift cards and promotional cards.

I cannot check my order status. Help!
Type your Client Number and Order Number directly onto the website instead of using the email link. If you do use the email link, ensure that the Order Number does not show up as a line of asterisks (*******). If it does, you must type in the Order Number to gain access to your order status. If neither of these work, clear out your cookies/cache and try again.

What is considered coupon abuse?


Some examples of abuse are:
â–ª using the Birthday Code when it is not your birth month
â–ª using the Birthday Code in your birth month more than once
â–ª using more than one code applied to a single item in order to receive multiple GWPs
â–ª placing multiple orders in a small timeframe of the same items to receive several of the same discounts/GWPs
â–ª getting the same GWP more than once using different codes
â–ª stacking the Tier Code and the Free Shipping Code in one order
â–ª using too many $10 off codes (Bra Codes and Birthday Codes)
â–ª using discount/GWP codes and checking out without the necessary items in your order by getting them to "stick"
Reminders:

DO NOT POST YOUR ORDERS DETAILS on Slickdeal
Buying & Selling is not allowed on SlickDeals at all, regardless of the amounts
Trading anything with a retail value of $5 or less is OK
Do not talk people into making others' names appear in "Bold" or telling people who to rep. You may lose your rep points and/or abilities.

new info provided by SheenaMarie412:

What is a Secret Reward Card (SRC)?

This card is given out by VS for purchases made during a specific time frame. Most recently, it was given out in November, with any in-store purchase of $10 or more, or with any purchase online. The cards can be redeemed from December 1 – 24, 2009. The cards have a value of at least $10, but can also be $50, $100, or $500.

Cards cannot be used for gift card purchases. If you do use it for such a purchase online, you do so at your own risk. In the past, when VS has caught similar situations, they have chosen to not refund the order because it is a violation of terms.

To redeem your card:
  1. Use it in stores. According to the terms, you can use one SRC per transaction. If there is any remaining value after your purchase, it will remain on your card until the card expires on December 24.
  2. Use it on phone orders. Just call in, and give the SRC number and PIN when placing your order.
  3. Use it online. When you get to the checkout screen, enter the SRC number and PIN in the gift card slot.

Note: For phone and online orders, you can use up to 3 codes and only 1 SRC per order.

Are the $10 off any PINK purchase printable coupons on eBay valid?

NO. These are fraudulent coupons. There are a lot of sellers listing these on eBay, and despite numerous reports, these listings are not taken down. Even though the sellers have positive feedback, these are not legitimate coupons. They have been going around for a while now. If your coupon looks like this [couponomist.com], but with some alterations, it is FAKE. Some sellers change the expiration date, some remove it entirely…does not matter, the coupon is fraudulent![/QUOTE]

Quote from smilinghelen :
Mad

VS CREDIT CARD HOLDERS READ THIS:

OMG SO FREAKING PO'D!!!!

VS CC sent out a thing that looks like spam, privacy policy kind of thing, READ THE FINE PRINT... THEY WILL START CHARGING US $1.00 FOR EACH MONTHLY BILLING STATEMENT WE RECEIVE, unless we opt for the electronic statement method!!!

EFFECTIVE JANUARY 29TH, 2010!!!

WHAT AN F IN THE A!!!!!!!!!!!!!!!

When you get the letter, it really does look like junk mail, open it up completely, and look on the absolute bottom left of the letter where it says a "Processing Fee: You will be charged $1.00 for each paper monthly billing statement mailed to you. You will not be charged this fee if you have registered for online access to your account and have agreed to receive your monthly billing statement solely electronically via e-statements" O AND ALSO, they are changing something regarding arbitration, and the only option they give you is to write to them if you don't accept the conditions and cancel your card Ranting
September 24, 2010, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

January 5, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

May 4, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
VS FAQs.....please see wiki for codes

slickdeals.vs gmail account - password: slick123


Review links
New Reviews Site [google.com]

Old Review Site Links
Write a review
Read reviews

NEW! Victoria's Secret Coupon Thread
Frequently Asked Questions (FAQ)
This section can and should be edited by users.

I have a code not already listed here, what do I do?
First, please bring it to our attention in conversation. Second, it would be helpful to us if you would add the code, any offer details, and offer links available to this very wikipost, in the section above marked "Codes to be added to the first post."

Does VS charge for return shipping?
Yes. If you use the UPS label that VS provides with your order, you will be charged $5.99. This label comes with its own tracking number. Occasionally you can get free return shipping labels with your orders when particular offer codes are available. Also, if something is wrong with the item you received or the order is wrong, you can call Customer Service (CS) and ask them to waive the return shipping fee.

Can I put returns from different orders in a single return shipment?
Yes. You may want to bind all items from one order together with their return form and bind any other return items with their respective return forms using rubberbands or something similar. However, it is not a requirement to bind them.

I want to return something, does it matter that I threw away that plastic bag with the barcode on it?
It will help VS process your return if the item is in the original bag; however, it is not a requirement.

I want to return something, but I lost my order invoice / return form, what do I do?
Your order information should still be available under "Your Account" --> "Order Status." You can print out a return/exchange form here: http://slickdeals.net/?sdtid=1978802&sdpid=65611700&sdfid=10&lno=1&trd=http+media+victorias+wbr+secret+&u2=http%3A%2F%2Fmedia.victoriassecret.com%2Ffeatures%2F1265586149989%2FPrintable-Return-Final-fields.pdf and then fill it out with the information from your Order Status. Form is also attached at the bottom of the wiki.

What happened to the monthly Birthday Codes?
It seems that to cut down on coupon abuse Victoria's Secret is now emailing VIctoria's Secret Angels their Birthday Reward with individual certificate numbers.

Does VS do price adjustments?
Yes. For online orders, price adjustments must be done within 3 weeks of the shipment date. You can, however, call CS and depending on the rep you get, they might adjust the price if it's within a reasonable time (a couple days) from the 3 week mark. For in-store purchases, a one-time price adjustment may be made within 2 weeks of the original purchase (must have original receipt).

Does VS accept in-store returns for online purchases?
No. Some items they offer online are available in the store, but item numbers may differ. They do not accept your order invoice as a receipt. You can try to do an "I got this as a gift" exchange without a receipt, but they might not carry the item. If they do carry it, the store will give you store credit for the lowest price the item has ever been. VS does not accept in-store clothing returns on Moda International or any other brand the website carries.

Do I have to return my GWPs when I return the corresponding item purchased?
According to the offer details, VS reserves the right to charge you for the GWPs if you return the corresponding item. However, it depends on what the GWP is and the customer service rep you talk to. In general, if the GWP is an item that they sell, such as lip glosses, ultimate tanks, or flip flops, you will have to give it back in the return. If the GWP is something they don't sell, like totes, weekender bags, and PINK dogs, you normally won't have to return it.

Victoria's Secret Credit Card Online Management: Register today and receive 25 bonus points.

https://onlineaccess2.mycreditcard.cc/victoriassecret

Never post a Certificate Number unless you plan to give it away, since they signify one-time use only.

Victoria's Secret Credit Cardholder Benefits

Passbook of Savings - New Angels will receive our exclusive Passbook of Saving with their new Angel Card. The Passbook includes six months of savings worth over $100.
Endless Rewards - The first 250 points you accumulate using your Angel Card will qualify you for the Angel V.I.P Card and a $10 Angel Reward. Each subsequent 250 points accumulated will earn you a $10 Angel Reward.
Online Account Management - Angels get access. Anytime. Anywhere. Checking your statement, paying your bill or updating your account is as easy as logging in. Register today and receive 25 bonus points.
Birthday Gifts - We'll treat you to a surprise birthday gift each year that your Angel Card is active.
Exclusive merchandise - Angel only mailings and discounts on fabulous Victoria's Secret merchandise.
More Double Points - Double points on every bra purchase. * Only for Angels VIP status.
Beauty Events - We' provide you with free beauty samples and makeovers, and shower you with special little gifts twice a year.

How do I request a new PBOS (PassBook of Savings)?
Log in to the VS CC site noted above, hit "Contact Us" at the top bar, scroll to the bottom clink on the link "Submit a question", select "Other" as the subject, and ask them to send you a new passbook. Please note that you are only guaranteed a PBOS when you first open your VS CC Account and you may be denied an additional passbook.

New Question--->I checked my card, and I did not get Anniversary Triple Points in the month of (insert month). What happened?
Victoria's Secret is now granting Angels triple points for all purchases made during their entire anniversary month. You will receive notification via email (possibly with your billing statement). It is not yet clear how VS determines your anniversary month.

What is the automated backorder cancellation number?
1-800-888-8200 or 1-800-411-5116. Follow the prompts.

What is the address I need to mail my Merchandise Certificates to?
Victoria's Secret Direct GC, LLC
PO Box 182100
Columbus, OH 43218-2100

I called VSD and was told the address is no longer the above, but rather:
VSD PO Box 16589
COLUMBUS OH 43216
you might want to call in and verify. hth.

What is VS's address for returns?
VSD Attn: Returns Processing
8695 East Broad Street
Reynoldsburg, OH 43069-0001

What is VS's address for general inquiries?
Victoria's Secret
North American Office
P.O. Box 16589
Columbus, Ohio 43216-6589

How do I get offers mailed to me?
When visiting VS stores, the cashiers normally ask for your phone number and email. Giving them this information allows them to send coupons and mailers to the address corresponding to your phone number. You can also request catalogs through their website and sign up for emails there as well.

When is the Semi-Annual Sale (SAS)?
There are 2 Semi-Annual Sales yearly. Generally, they will start in May (online) and June (in-store) or December/early January (online) and January (in-store).

What does it mean to be flagged and how do I avoid it?
VS flags customers who they feel have abused the coupon codes and/or placed orders that they believe to be illegitimate. There are levels of being flagged, from not being allowed any GWPs or to use coupon codes to outright not allowing you to order from VS anymore. If you get flagged, all of your linked accounts will be flagged too. To avoid being flagged, you shouldn't engage in excessive coupon abuse, or place several orders with the same codes in one day. If you do get flagged, the only way around it is to set up a different account with all new personal information (address, credit card, phone number, and email).

How do I check the balance of my gift card, Secret Santa Card, or Secret Rewards Card?
You may check any promotional gift card or gift card balance in-store. You may also call 1-800-888-8200 and speak to a customer representative who will check any gift cards and promotional cards.

I cannot check my order status. Help!
Type your Client Number and Order Number directly onto the website instead of using the email link. If you do use the email link, ensure that the Order Number does not show up as a line of asterisks (*******). If it does, you must type in the Order Number to gain access to your order status. If neither of these work, clear out your cookies/cache and try again.

What is considered coupon abuse?


Some examples of abuse are:
â–ª using the Birthday Code when it is not your birth month
â–ª using the Birthday Code in your birth month more than once
â–ª using more than one code applied to a single item in order to receive multiple GWPs
â–ª placing multiple orders in a small timeframe of the same items to receive several of the same discounts/GWPs
â–ª getting the same GWP more than once using different codes
â–ª stacking the Tier Code and the Free Shipping Code in one order
â–ª using too many $10 off codes (Bra Codes and Birthday Codes)
â–ª using discount/GWP codes and checking out without the necessary items in your order by getting them to "stick"
Reminders:

DO NOT POST YOUR ORDERS DETAILS on Slickdeal
Buying & Selling is not allowed on SlickDeals at all, regardless of the amounts
Trading anything with a retail value of $5 or less is OK
Do not talk people into making others' names appear in "Bold" or telling people who to rep. You may lose your rep points and/or abilities.

new info provided by SheenaMarie412:

What is a Secret Reward Card (SRC)?

This card is given out by VS for purchases made during a specific time frame. Most recently, it was given out in November, with any in-store purchase of $10 or more, or with any purchase online. The cards can be redeemed from December 1 – 24, 2009. The cards have a value of at least $10, but can also be $50, $100, or $500.

Cards cannot be used for gift card purchases. If you do use it for such a purchase online, you do so at your own risk. In the past, when VS has caught similar situations, they have chosen to not refund the order because it is a violation of terms.

To redeem your card:
  1. Use it in stores. According to the terms, you can use one SRC per transaction. If there is any remaining value after your purchase, it will remain on your card until the card expires on December 24.
  2. Use it on phone orders. Just call in, and give the SRC number and PIN when placing your order.
  3. Use it online. When you get to the checkout screen, enter the SRC number and PIN in the gift card slot.

Note: For phone and online orders, you can use up to 3 codes and only 1 SRC per order.

Are the $10 off any PINK purchase printable coupons on eBay valid?

NO. These are fraudulent coupons. There are a lot of sellers listing these on eBay, and despite numerous reports, these listings are not taken down. Even though the sellers have positive feedback, these are not legitimate coupons. They have been going around for a while now. If your coupon looks like this [couponomist.com], but with some alterations, it is FAKE. Some sellers change the expiration date, some remove it entirely…does not matter, the coupon is fraudulent![/QUOTE]

Quote from smilinghelen :
Mad

VS CREDIT CARD HOLDERS READ THIS:

OMG SO FREAKING PO'D!!!!

VS CC sent out a thing that looks like spam, privacy policy kind of thing, READ THE FINE PRINT... THEY WILL START CHARGING US $1.00 FOR EACH MONTHLY BILLING STATEMENT WE RECEIVE, unless we opt for the electronic statement method!!!

EFFECTIVE JANUARY 29TH, 2010!!!

WHAT AN F IN THE A!!!!!!!!!!!!!!!

When you get the letter, it really does look like junk mail, open it up completely, and look on the absolute bottom left of the letter where it says a "Processing Fee: You will be charged $1.00 for each paper monthly billing statement mailed to you. You will not be charged this fee if you have registered for online access to your account and have agreed to receive your monthly billing statement solely electronically via e-statements" O AND ALSO, they are changing something regarding arbitration, and the only option they give you is to write to them if you don't accept the conditions and cancel your card Ranting
September 24, 2010, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

January 5, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

May 4, 2011, 3:13 am: System Notice: This thread has been automatically renewed after reaching a post limit. Most of its content has been moved to this thread for reference purposes.

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May 22, 2013 11:06 PM
257 Posts
Joined Jan 2010
gossip80May 22, 2013 11:06 PM
257 Posts
free shipping & handling when you spend $100+
use code: SP1336889 valid through: 7/17/13 at 11:59pm est
May 23, 2013 12:10 AM
252 Posts
Joined Dec 2008
whitecastleskyMay 23, 2013 12:10 AM
252 Posts
Quote from SHCLucia :
Every time they do this, it appears to be a sneak peek preview of SAS samples; they're in the middle of marking things down.

The only downfall in my opinion - What if the {$15.99 & Up} bras and {$3.99 & Up} panties they now have in stores this week and this coming weekend get picked over Covereyes long before they add more for the official first days of SAS?
Nobody's telling us which ones will and/or won't be available in a couple of weeks. D:
Oh I didn't think of that - good point.
May 23, 2013 05:21 PM
61 Posts
Joined Dec 2009
Luv2shop247May 23, 2013 05:21 PM
61 Posts
Quote from SHCLucia :
Every time they do this, it appears to be a sneak peek preview of SAS samples; they're in the middle of marking things down.

The only downfall in my opinion - What if the {$15.99 & Up} bras and {$3.99 & Up} panties they now have in stores this week and this coming weekend get picked over Covereyes long before they add more for the official first days of SAS?
Nobody's telling us which ones will and/or won't be available in a couple of weeks. D:

True, very true... I'll keep an eye out for the Fabulous ones...those are my fav!
May 23, 2013 05:41 PM
1,211 Posts
Joined Feb 2008
tepper420May 23, 2013 05:41 PM
1,211 Posts
How do you know if you've been flagged? I keep trying to log in to my account to place an order but it won't let me login. I type in my user name and password and click submit, but it takes me back to the same login page. When I try to checkout as a guest I get to the part where I put my address in and click next, then a box pops up saying "shipping restriction" and then it takes me back to the homepage. I don't know if the site is glitchy or what. I've tried it from my computer and phone and it's the same problem. I don't place very many orders so I don't know why I would be flagged in the first place if that's what is happening. I'm trying to order a bra. I called VS customer service and they said they don't know why it's doing that but they can't look up my account information.
May 23, 2013 06:32 PM
191 Posts
Joined Apr 2009
ladybugjrMay 23, 2013 06:32 PM
191 Posts
Quote from tepper420 :
How do you know if you've been flagged? I keep trying to log in to my account to place an order but it won't let me login. I type in my user name and password and click submit, but it takes me back to the same login page. When I try to checkout as a guest I get to the part where I put my address in and click next, then a box pops up saying "shipping restriction" and then it takes me back to the homepage. I don't know if the site is glitchy or what. I've tried it from my computer and phone and it's the same problem. I don't place very many orders so I don't know why I would be flagged in the first place if that's what is happening. I'm trying to order a bra. I called VS customer service and they said they don't know why it's doing that but they can't look up my account information.
I've been having similar problems so I don't think you've been flagged; the site's just being glitchy IMHO. I was able to finally place an order so just keep trying, HTH!
May 23, 2013 06:54 PM
11,579 Posts
Joined Oct 2005
tarribearMay 23, 2013 06:54 PM
11,579 Posts
Quote from tepper420 :
How do you know if you've been flagged? I keep trying to log in to my account to place an order but it won't let me login. I type in my user name and password and click submit, but it takes me back to the same login page. When I try to checkout as a guest I get to the part where I put my address in and click next, then a box pops up saying "shipping restriction" and then it takes me back to the homepage. I don't know if the site is glitchy or what. I've tried it from my computer and phone and it's the same problem. I don't place very many orders so I don't know why I would be flagged in the first place if that's what is happening. I'm trying to order a bra. I called VS customer service and they said they don't know why it's doing that but they can't look up my account information.
I don't think you are flagged. I had it happen to me once before saying it did not recognize my user id and then it worked. Sometimes their systems goes Crazy
May 23, 2013 07:26 PM
61 Posts
Joined Dec 2009
Luv2shop247May 23, 2013 07:26 PM
61 Posts
Quote from tepper420 :
How do you know if you've been flagged? I keep trying to log in to my account to place an order but it won't let me login. I type in my user name and password and click submit, but it takes me back to the same login page. When I try to checkout as a guest I get to the part where I put my address in and click next, then a box pops up saying "shipping restriction" and then it takes me back to the homepage. I don't know if the site is glitchy or what. I've tried it from my computer and phone and it's the same problem. I don't place very many orders so I don't know why I would be flagged in the first place if that's what is happening. I'm trying to order a bra. I called VS customer service and they said they don't know why it's doing that but they can't look up my account information.

I've had random issues also... don't fret! I'm sure it's on their end! Maybe change browsers (sometimes I have trouble while using Chrome) or delete your cache and try again!! Good luck!

Sign up for a Slickdeals account to remove this ad.

May 23, 2013 07:30 PM
130 Posts
Joined May 2013
fleur_de_cassieMay 23, 2013 07:30 PM
130 Posts
Hi, I am new to VS. I bought something online but can't find a receipt. If I take it back to store to return will they take it back? If so, how do I get my money back. Thanks. Smilie
May 23, 2013 08:08 PM
3,138 Posts
Joined Oct 2007
smilinghelenMay 23, 2013 08:08 PM
3,138 Posts
Quote from minime777 :
Hi, I am new to VS. I bought something online but can't find a receipt. If I take it back to store to return will they take it back? If so, how do I get my money back. Thanks. Smilie
If you made an account when you checked out, you should be able to find your order there, or you can scour your email for the order number. Another option, call VS for your order number. 1-800-411-5116

Next, fill out this return form (attached) and you can mail it back to them at your expense. First class mail is the least expensive.

As per the VS website, you need the invoice in order to process a catalog return in store. If it's returned instore, the store mails it back to VS for a refund at no cost to you (much better than paying to ship the item back yourself). Credit is either immediate or delayed a few days depending on the store.

If, after everything, you still can't find your order number, return it with that form as a 'gift return' and you will get the lowest sale price it's ever been in the form of merchandise credit..
Last edited by smilinghelen May 23, 2013 at 01:12 PM.
May 23, 2013 08:21 PM
130 Posts
Joined May 2013
fleur_de_cassieMay 23, 2013 08:21 PM
130 Posts
Quote from smilinghelen :
If you made an account when you checked out, you should be able to find your order there, or you can scour your email for the order number. Another option, call VS for your order number. 1-800-411-5116

Next, fill out this return form (attached) and you can mail it back to them at your expense. First class mail is the least expensive.

As per the VS website, you need the invoice in order to process a catalog return in store. If it's returned instore, the store mails it back to VS for a refund at no cost to you (much better than paying to ship the item back yourself). Credit is either immediate or delayed a few days depending on the store.

If, after everything, you still can't find your order number, return it with that form as a 'gift return' and you will get the lowest sale price it's ever been in the form of merchandise credit..
Thanks so much! I couldn't locate the order number. I guess I'll just return by mail as gift return, pay for shipping myself and hope for the best.

How long does it take for merchandise credit - do they send it by mail?
May 23, 2013 08:35 PM
995 Posts
Joined Aug 2005
missZMay 23, 2013 08:35 PM
995 Posts
Quote from minime777 :
Thanks so much! I couldn't locate the order number. I guess I'll just return by mail as gift return, pay for shipping myself and hope for the best.

How long does it take for merchandise credit - do they send it by mail?
once I was in the store and someone asked about this issue, they said you can still return it and they can look it up by email or possibly by credit card or other info (I dont know if that is only for the Angels card)
but its ymmv if they know how to or are willing to do this
May 23, 2013 08:37 PM
130 Posts
Joined May 2013
fleur_de_cassieMay 23, 2013 08:37 PM
130 Posts
Quote from missZ :
once I was in the store and someone asked about this issue, they said you can still return it and they can look it up by email or possibly by credit card or other info (I dont know if that is only for the Angels card)
but its ymmv if they know how to or are willing to do this
Thank you for your input.
May 23, 2013 09:09 PM
1,908 Posts
Joined Oct 2009
wolfiegirlMay 23, 2013 09:09 PM
1,908 Posts
Edited
Last edited by wolfiegirl May 24, 2013 at 08:08 PM.
May 23, 2013 10:56 PM
570 Posts
Joined May 2009
rushedblueMay 23, 2013 10:56 PM
570 Posts
I checked out my store today to see what the sale was. They had two small tables with a setup like the SAS, but there were limited choices and only one bin per size (or two sizes per bin) and probably only about 10 bras per size. There were a lot of the Very Sexy Desire (currently on the site for $52) for $24.99, a couple Angels Darling Demi, a lot of unlined lace cup bras, and some super over-the-top mesh frilly with a huge bow concoction I've never seen before. I didn't see anything for under $24.99. There was only one panty table and the bins looked like the picked-over leftovers from the last SAS (I really think it was!)

On the PINK side they had two bottomless-pit bins (the kind they display towels or flip-flops in) full of bras with no organization whatsoever. Terrible plan! They were also stashed behind a table where it wasn't very obvious, and I was the only one I saw looking at them. They had a TON of bras, but it was such a mess and after digging through for 5 minutes and not finding one in my size, I gave up. Some of their bras were in the 19.99 range.

It seemed the real draw of the sale was the 7/$26 panties. The table was swarming with people, even on a normally-dead Thursday afternoon. I swear everyone leaving the mall had VS bags! It did look like they got extra stock in time for the sale though, because my mall tends to be one where the PINK panty drawers can have only a handful left per size, but they were all overflowing with panties, lots of new patterns too.

I also found the multi-way booklet with free shipping code in the fitting room. It was stashed in a corner and if I hadn't been looking for it, I wouldn't have seen it, and no one offered it with try-on either.

Sign up for a Slickdeals account to remove this ad.

May 23, 2013 11:41 PM
416 Posts
Joined Jul 2007
PedsNursePattyMay 23, 2013 11:41 PM
416 Posts
I'm running The Color Run and got this offer. You can get this tank for only $5 with any regular price VSSport purchase!
http://www.victoriassecret.com/vi...ank_043013
The code is COLORVSX
#YGGT8863T
Expires July1

I have no idea if it is a one time use or not.
I got a 3 pack of socks and the $5 tank for only $9.00 shipped! (Had a Angel Reward Card and another online code for $10 off).


I also have another online code that I did NOT use. It's one time use only so first come first serve!
It is for $10 off (can't be used on clearance items). Valid May 12-May26th.
CODE: SP1336829
Certificate #: 467283914
AMount: $10

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