I'm on grandfathered Simple Choice plan and received this text from T-mobile:
iPhone 17. Your exclusive offer is here and it's just for you.
You're eligible. Get iPhone 17 On Us. For a limited time, trade in any phone, in any condition, on your current plan, and get it On Us, up to $930 off. With up to 36 monthly bill credits. For well-qualified customers; plus tax. Limit 1 per account.
I had received this text from T-mobile last week and replied "YES":
T-Mobile: This year's most hyped device drop is almost here! As a thank you for your loyalty you are eligible to receive an exclusive offer. On your current rate plan, no changes needed. To get on the list for this limited time deal, reply YES by 9/7.
It may explain why some of you don't see this deal if you didn't receive or respond to that text.
Depending on your account's financing plan, you may see
24 or 36 monthly bill credits.
I got the $930 discount through 24 monthly credits with
waived activation fees with trade-in of a broken iPhone 6.
On Us (or Get up to $930 off) with any condition trade on most plans.
With
up to 36 monthly bill credits when you trade in any phone in any condition on a qualifying plan. For well-qualified customers; plus tax & $35 device connection charge.
How to get this offer:
Buy a new phone On Us:
Apple iPhone: 15, 15 Plus, 16, 16 Plus, 16e, 17, 17e
Google Pixel: 11, 10, 10a, 9a
Motorola: edge 2025, moto g 2025, moto g 2026, moto g play 2026, moto g power 2025, moto g stylus 2025, moto g stylus 2026, razr 2025, razr 2026, moto razr+ 2025
Quality One: Siyata SD7 Ultra 5G
Samsung Galaxy: XCover7 Pro, A16, A17 5G, A36, A37 5G, A57 5G, S25 5G, S25 Edge, S25 FE, S26, S26 FE
Sonim: XP Pro, XP3plus 5G, XP3plus 5G NC
T-Mobile: REVVL 8, REVVL Pro
TCL: NXTPAPER 70 Pro, Flip 4 5G
or Buy a new phone Get up to $930 off:
Apple iPhone: 16 Pro, 16 Pro Max, 17 Pro, 17 Pro Max, Air, 18 Pro, 18 Pro Max
Google Pixel: 10 Pro, 10 Pro Fold, 10 Pro XL, 11 Pro, 11 Pro Fold, 11 Pro XL
Motorola: razr ultra 2025, razr Swarovski, moto razr+ 2026, razr fold 2026
Samsung Galaxy: S25 Ultra 5G, S25+ 5G, S26 Ultra, S26+, Z Flip7, Z Flip8, Z Fold7, Z Fold8, Z Fold8 Ultra
Trade: Any phone in any condition. You must be able to retrieve the IMEI for trade in phone to be accepted.
Have a line on a qualifying plan.
Existing members: See qualifying plans below.
Receive up to $930 back via up to 36 monthly bill credits.
Terms
Qualifying plans
Existing members: Click
here [t-mobile.com] to check your current plan.
- Experience Beyond 2.0, Experience More 2.0 or Essentials 2.0.
- Experience Beyond, Experience More, Experience Signature, or Essentials.
- Legacy/Older Plans: Go5G Next, Go5G Plus, and most older plans, except promo plans.
Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $929.99 - iPhone 17 256GB). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited time; subject to change. Qualifying credit, service ($60+/mo. plan w/AutoPay; plus taxes/fees) & trade-in any device required. Trade-in terms and conditions apply. If you don't meet promo requirements, your price/promo will be impacted. Up to $930 via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. Max 1 discounted device/account. May not be combinable with some offers, discounts, or promotions.
OFFER ID R848
Smartphone Promo with Trade (ID260780)
Link to T-mobile store:
https://www.t-mobile.com/purchase/shop
If your account is not eligible for the above offer, check for this one:
OFFER ID R849
Smartphone Promo with Trade (ID260781)
$600 off any condition trade on most voice plans
A phone rep said it should work for both iPhone and Android device upgrades without adding a line or changing plan. But it didn't work for me online or at a Costco kiosk.
For Costco members:
Login to Costco, then go through "Upgrade device" on this page to make the deal sweeter ($100 Costco shop card): https://www.costco.com/f/-/t-mobi...d-showcase
I don't see a place to add a trade-in device when I go through Costco. It replaces the $930 promo with $100 Costco shop card promo which is not worth it. Likely because promo terms say "May not be combinable with some offers, discounts, or promotions"
Some users reported success by adding the new phone with trade-in device to the cart first, then following the Costco link to check out. I didn't try that as I didn't want to risk losing the $930 off.
Community Reviews
This T-Mobile promo is mainly a legacy-plan trade-in offer that can deliver up to $930 off, with some accounts seeing 24-month credits and newer plans stretching to 36 months. It works best for long-time customers on cheap grandfathered plans, and several checkout reports show the full discount on iPhone and Pixel upgrades, sometimes with activation fees waived. Costco can change the terms to a $100 shop card or block the trade-in flow, though a cart workaround sometimes preserves both offers. Eligibility is highly targeted, and early payoff or plan changes can forfeit remaining credits.
Common Questions (6)
Eligibility is highly plan-specific and targeted. Experience Signature, Magenta Max, Go5G Plus, and some grandfathered Simple Choice accounts have shown offers, while Essentials, SC 6GB, Go5G, and some One/Signature variants did not; some accounts were told they needed an Experience More upgrade instead.
Yes, many accounts were told it is a targeted promo and may not appear even on eligible-looking plans. Some shoppers got it by replying to a text, calling T-Force or Loyalty, or having a rep manually attach the promo ID; others were told they were not qualified.
The promo can accept any-device, any-condition trade-ins on some legacy offers, but the device still has to meet the checkout rules shown on your account. Some checkouts accepted broken phones or devices not on the account, while others required the phone to be in good condition or at least have a visible IMEI.
Costco checkout can swap the $930 trade-in promo for a $100 Costco shop card on some accounts. Going through T-Mobile direct can preserve the full trade-in offer and may also waive activation fees; some shoppers later combined both by adding the phone in T-Life first and then checking out through Costco.
It depends on the plan: legacy plans can show 24-month bill credits, while newer 2.0 plans can run 36 months. Several accounts on older plans saw 24 months at checkout, and some offers were explicitly labeled "up to 36 months."
Paying off early can forfeit the remaining bill credits, and plan changes or line reductions can also break ongoing promos. The phone is effectively tied to the installment plan until the credits finish, so it is safest only if you expect to keep the line and plan for the full term.
AI-generated summary based on comments from the community. Updated ago
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1) But then the BS came with the CREDITS paying out over the 24 (and now 36) months, so even if you paid off your balance to get out early, then you lose all your remaining credits, that would have paid it off for you.
2) Then more silent BS, if you have any ongoing promos, and multiple lines, you can't decrease your number of lines, or it terminates ongoing promos. I was told this was all promos - call TMO to verify before closing any, even if replacing.
3) Then forced rate increases for some grandfathered plans. Or worse, forced plan upgrades.
4) Then, in MY case, I got talked into a plan upgrade that was the same price, but taxes not included (allegedly "worth it" to get access to higher tier promos... NOPE)
5) Then, promos switch to 36 months? COME ON!
6) Then, in MY case AGAIN, the plan "upgrade" has apparently blocked me from qualifying for any "line on us" promos, 20 months and counting... I only have 3, not the limit.
7) Then, the plans start offering TEMPORARY "price locking" as a 'feature' that keeps your rates from going up? WTF?
8) Insult to injury, base/lowest level of service plans can't get sh!t for trade-in promos, but middle and high can trade in a dead iPhone 1 and get a $930 (typically higher when I've previously checked) discount??? - yes we COULD upgrade, but usually not worth increased monthly charges, unless high frequency hardware upgrader. -- but again, that's what TMO wants, tricking you into a plan upgrade, then a 36 month promo.
9) Not sure when this happened, if you change service plans, and you have free lines (line on us, BOGO), the conversion can wipe out your free line and turn it into one of the "included" lines, so you've lost your free line discount forever. Even if you somehow have a same/lower total NOW, the free line is gone next time you change plans, and may not be one of the "included in plan (paid by plan cost)" lines.
10) Now, they may have eliminated full promo benefits for Costco customers.
This is all WAY TOO MUCH, way too complicated and ridiculous. And I'm not even getting into overall price comparisons with other services.
Currently waiting out my 24 month promos so I have the option to look elsewhere without losing too much money.
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Not saying that this enticement is related to agreeing to a surveillance package, but it should definitely be looked into further.
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I'm on Magenta plan.
They jacked up my bill $20. I gotta reach out to tforce
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Existing Members: Click here to check your current plan.
Experience Beyond 2.0, Experience More 2.0 or Essentials 2.0.
Experience Beyond, Experience More or Essentials.
Experience More with Appreciation Savings (2+ years tenure on T-Mobile postpaid plan required).
Legacy/Older Plans: Go5G Next, Go5G Plus, and most older plans, except Simple Choice.
SC plan is the only one excluded...
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