My directv monthly discount expired recently, so I found the old retention slickdeal and called the same number and got some AI lady. This was my call...
1. Dial 1800.531.5000
2. AI Lady will answer and say "How Can I help"
3. I said "Cancel Service"
4. She said "Got it, Cancel Service"
5. 10 seconds of crickets...
6. She said "I can offer you $40 off your monthly bill for the next 12 months, would you like that?"
7. I said "Yes"
8. She said "Ok great, setting that up"
9. She said "Anything else?"
10. I said "nope"
11. She said "Ok, I got you for $40 off, thanks for calling"
12. I said "Goodby"
13. She said "Goodbye"
14. I said "goodbye"
15. She said "Goodbye"
16 I said "Thanks and Goodbye"
17. She said "Goodbye"
18. I hung up.
So give it a try, 3 minutes total at most.
my dad tried it and got a live agent, but she eventually took $45 off a month
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edit: total time on phone was 13 min
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