Joined Jan 2008
the Drunken Snowman
Forum Thread
I was just a victim of credit card fraud
February 15, 2011 at
08:37 AM
in
Rant
Last night before bed I checked my email and chase sent me something saying they declined a 59.99 charge from some place. I called them up, and apparently there was a 34.99 charge right after that, and another 34.99 charge from a different company, and they were using my old exp date. They gave me 800 numbers for both companies and I called them up.
The first couldn't tell me what was attempted because it was in the decline list, but she gave me the ip (in Louisiana) and email ([email protected]) used. This obviously was not me. Called the second company and they wouldn't give me any specific information, but they did say "I" tried to buy a sub to blacksonblondes.
Called chase back, confirmed all this stuff w/them, they cancelled my account, are sending a new card w/in 24/48 hours, an envelope from their fraud department which I will use to communicate w/them and/or open my own case against whoever did this, and are contacting all 3 credit bureaus to make sure nothing bad is on my report.
I have to say.. the way chase dealt w/it was pretty awesome. They were quick, knowledgeable, everything.
The first couldn't tell me what was attempted because it was in the decline list, but she gave me the ip (in Louisiana) and email ([email protected]) used. This obviously was not me. Called the second company and they wouldn't give me any specific information, but they did say "I" tried to buy a sub to blacksonblondes.
Called chase back, confirmed all this stuff w/them, they cancelled my account, are sending a new card w/in 24/48 hours, an envelope from their fraud department which I will use to communicate w/them and/or open my own case against whoever did this, and are contacting all 3 credit bureaus to make sure nothing bad is on my report.
I have to say.. the way chase dealt w/it was pretty awesome. They were quick, knowledgeable, everything.
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Well, he is Jesus, so I guess that fits.
I've had great experiences with Discover card - they've called me on several occasions to warn of suspicious activity. For example when I was in grad school, my wife and I rented a car in CT and drove to see an uncle in FL, so there were charges for gas and food all down the eastern seaboard
But for one of my Discover cards, they called after someone had purchased cell phone service and a Xbox subscription in Minnesota or some place. They did the usual, cancelling the card and re-issuing another one, and even gave me some info about the perp (user names and such). I am not sure if they followed up on it and chased the guy down, or at least shut off the phone (in total it was like $500). Coincidentally, this all happened after I had to FAX in my card details to a conference I was attending. Of course when I followed up with the university (conference), no one knew what I was talking about....
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<------ thread jack fail