Joined Dec 2007
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Forum Thread
A little respect and understanding for coupon sellers please
May 3, 2011 at
06:50 AM
in
Chat
(2)
I have seen a lot of coupon seller bashing around SD and I feel I need to say something. First of all, no seller is 100% perfect all the time. We are humans and we do make mistakes. The good ones do their best to make things right.
Second of all, I know that a lot of buyers feel their order should go out asap. So do we. I don't think any buyer actually understands the amount of work that goes in to coupon clipping. It takes about 1 hour to sort 100 inserts. Longer if it is a huge one. So, if there is 3 inserts, 600 of each. It takes approx 18 hours just to sort them. Then, you have to cut them. Some are on double pages (on the spine), which has to be cut by hand. I personally work these hours to get orders done on an average week. Saturday, 8 am - 6 or 7pm (listing, pictures). Sunday, 9am-7 or 8pm sorting and cutting. Monday 7:45am to roughly 12 midnight filling orders. Tuesday, 7:45am - 5 to 6pm. This is just to get weekend orders out. That is roughly 49 hours in 4 days. If your order doesn't go out for 2 days, it isn't because we don't care or are being lazy. I know, I do as much as humanely possible until it is all mailed. If you buy on Sunday, it maybe Wednesday until it goes out because there are 300+ orders in front of you. If you order from any other business on the internet, it will be at least 2 days before they ship it. (I.E. Wal-mart, Target, Toys r Us). These are companies with thousands of employees. I do not understand the assumption that we shouldn't get the same amount of time, when there is only 1 or 2 people filling orders. We do not have large office spaces with 10, 20 or 30 people working. I don't want anyone to have the assumption that all of Saturday and Sunday orders go out Monday. I posted this on my site. It is absolutely impossible.
Also, we all have families of our own. We do work from home but dinners still have to be made, kids have to get to school, laundry has to be done, dishes, baths...etc. We are stay at home moms just like you. We use coupons just like you. I honestly just want the same understanding any buyer would want for themselves. I do everything in my power to make my customers happy, and I feel I am very good at what I do.
If any of this seems unacceptable or unreasonable, then, my apologies but I am not the clipper for you. Thanks for reading.
Lorihas3kids
Second of all, I know that a lot of buyers feel their order should go out asap. So do we. I don't think any buyer actually understands the amount of work that goes in to coupon clipping. It takes about 1 hour to sort 100 inserts. Longer if it is a huge one. So, if there is 3 inserts, 600 of each. It takes approx 18 hours just to sort them. Then, you have to cut them. Some are on double pages (on the spine), which has to be cut by hand. I personally work these hours to get orders done on an average week. Saturday, 8 am - 6 or 7pm (listing, pictures). Sunday, 9am-7 or 8pm sorting and cutting. Monday 7:45am to roughly 12 midnight filling orders. Tuesday, 7:45am - 5 to 6pm. This is just to get weekend orders out. That is roughly 49 hours in 4 days. If your order doesn't go out for 2 days, it isn't because we don't care or are being lazy. I know, I do as much as humanely possible until it is all mailed. If you buy on Sunday, it maybe Wednesday until it goes out because there are 300+ orders in front of you. If you order from any other business on the internet, it will be at least 2 days before they ship it. (I.E. Wal-mart, Target, Toys r Us). These are companies with thousands of employees. I do not understand the assumption that we shouldn't get the same amount of time, when there is only 1 or 2 people filling orders. We do not have large office spaces with 10, 20 or 30 people working. I don't want anyone to have the assumption that all of Saturday and Sunday orders go out Monday. I posted this on my site. It is absolutely impossible.
Also, we all have families of our own. We do work from home but dinners still have to be made, kids have to get to school, laundry has to be done, dishes, baths...etc. We are stay at home moms just like you. We use coupons just like you. I honestly just want the same understanding any buyer would want for themselves. I do everything in my power to make my customers happy, and I feel I am very good at what I do.
If any of this seems unacceptable or unreasonable, then, my apologies but I am not the clipper for you. Thanks for reading.
Lorihas3kids
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Cry me a river
Cry me a river
"I work hard to provide you with a great service, and the next few posts will agree with that. Yes, I am very slow and unreliable, but I have to make dinner and give the kids a bath!"
Bleh, whatever... If you make good money doing it and enjoy it, then quit complaining. If you make crappy money and dont enjoy it, then stop.
Cry me a river
I try to buy from people near me so I get my coupons sooner. I notice that they are all postmarked the same day or the day after I pay. If I paid on a Sunday and saw that they weren't sent till Wednesday I wouldn't be happy. It's not my problem if the seller is in over their head taking more orders than they can ship or if they have other things to get done and they shouldn't make it my problem. Funny that people who don't have time to send everything out quickly have plenty of time to make a ton of listings for things they know they will have a hard time keeping up with.
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But yeah, I'd stay away, those coupon sellers can be dangerous.
I will now stand by my original claim that we are not allowed to sell them.
I will now stand by my original claim that we are not allowed to sell them.
In other words, no contract is formed between you and the manufacturer/coupon printer/whatever when you buy a newspaper. They can print whatever they want on there, but without a binding contract, they have no way to enforce it.
In other words, no contract is formed between you and the manufacturer/coupon printer/whatever when you buy a newspaper.
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