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Forum Thread

FORCED TIPPING - Do you get annoyed or mad if forced to tip a certain amount? NO OT.

3,704 4,318 June 23, 2011 at 09:56 AM in Question
This question may have been asked previously, but if so, too bad, LMAO as I want to know what people think now about forced tipping. NO OT, please.

My GF and I both went to a small salon in the mall ( nothing fancy and not very upscale, just standard for a mall shop ) yesterday to get our hair trimmed. I called ahead to get the price for a "cut" ( male or female ) and did specify it was to be without styling or shampooing. The person I spoke to said the price was usually $17, but they were running a special this week only for $15 for a cut. I asked if we needed to book an appointment and she said no, that they accepted walk-ins, usually with a short wait, but we could if we wanted set an appointment. We chose to just go for the walk-in as we could go to the mall and watch for a time when the salon had fewer customers waiting. ( their front window is glass and you can clearly see the inside waiting area ).

Well, we went in and our cuts went well and quickly ( and both of us were served within 15 minutes of being seated ). We were done and ready to pay at the front desk within 20 minutes or less. No shampoo or styling nor any extra service was given. The girl just dampened my hair ( and I think K.C.'s hair was dampened by her hair dresser, too) with a spray bottle of water and then she cut it. We both have very curly ringlet sort of hair and we both just had it trimmed a couple inches, no special cut or style, just telling the girls to follow the same lines as it was cut previously. Mine is a blunt cut, hers is a little layered.

However, when we got to the desk to pay, I took out my wallet and $40 cash ( $15 for each cut and a $5 tip on each ) and the girl shook her head at me and said the two cuts came to $50!!!!

I told her I was told the price was usually $17, but a special was running for $15 each cut ( and there was a sign to that effect on the wall ) and she said "Right!" and just stared at me. So, I said "That would come to $30 for the two without the tip. If I tip $5 for each haircut, which would be more than a 30% tip, and fairly generous, then that would bring the price for two up to $40 total. She replied nastily "Sir, the tip is added in before you pay and we calculate it as $8 on a $17 cut and $10 on the special $15 cut!!" I pointed out to her that her calculation would be around a 60% tip, which was ridiculous. She just stood there and stared, so I just stared back. It became a long staring contest. Finally, my girlfriend took the $40 out of my hand ( what I was planning on paying ) and laid it on the counter and said, "Jon, now you've paid the correct price for the two haircuts and added a generous tip for each, now let's go. She can't force you to pay a gratuity that's unreasonable!!"

The girl at the desk turned to the phone and picked it up and looking at me, said "I can have mall security hold you until a police officer can come out, but you really don't want me to resort to that, do you??"

Finally, I just got annoyed and gave her the extra $10 and left, but I've been mad at myself ever since, feeling I let her walk all over me ( us ) and that I should have just refused to pay or raised a big stinkeroonie.

Was I being unreasonable or was she, and how do you feel about "forced tipping" ( tips being added in prior to calculating your total bill )??

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Joined Jun 2008
My name is Walter
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marg_fan
06-23-2011 at 12:03 PM.
06-23-2011 at 12:03 PM.
Quote from Curtieson :
Ya know, I am somebody's son you jerk... You are the nobody here... Nono2
It was LordOfChaos' use of the Eddie Griffin photo that distracted me from your reply. That and I got distracted when I started my reply...

SQUIRREL!!!
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Joined Dec 2004
L10: Grand Master
> bubble2 70,217 Posts
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Schooby
06-23-2011 at 12:07 PM.
06-23-2011 at 12:07 PM.
I would have been pissed off...and I am just enough of a stubborn bitch that I would have dared them to call security.


Hmm ya should have faked a panic attack and threatened to sue them. Evillaugh
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Joined Feb 2010
L9: Master
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idkist
06-23-2011 at 12:11 PM.
06-23-2011 at 12:11 PM.
Could always have just dropped your pants, and taken a crap right inside the entrance to the salon. Evillaugh

How many people do you think would've been entering the place then...
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Joined Aug 2007
The Mayor of Moleterd
> bubble2 3,704 Posts
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Original Poster
JSinger
06-23-2011 at 12:12 PM.
06-23-2011 at 12:12 PM.
Not sure as yet if I want to do anything that might land me in court or get my name in or on the news, ( although taking a crap on their floor sounds like a winner to me ) even if only local news. My GF did call the shop a few minutes ago and asked for the number for their "corporate office" and the girl who answered said "WHY??" so my GF said she just needed to contact them about a personal matter. The girl then laughed and said "If you want to complain, you can just tell me. I'm in charge here,". My GF just then very politely asked for a main phone number where the owner or CEO could be reached and the girl snickered and hung up on her. Mad

I don't think it's a chain store as I've never heard of it or seen it advertised online or tv or in a magazine. Since I don't have a receipt ( which I think they don't offer one deliberately ) I doubt I could get anywhere much legally anyway. Thinking about setting up a sort of sting, though, and having a friend go in tomorrow ( I'll pay for his time and his cut ) and go through the same thing and this time video taping it with a hidden camera or something so I would at least have proof of the forced tipping and the amount being so high, if that is really illegal.

But then again, I start thinking how stupid I am to make this big a deal and get this mad over such a small amount of money. Why not just tell everybody I know locally ( and I know a huge amount of people ) what a bunch of crooks they are at that salon and ruin their business by word of mouth?

I would give the name of the salon in this thread but it would pinpoint my own location way too close for comfort online and besides if something happened at the salon ( such as a bunch of phone calls or something more unpleasant ) I might could be blamed for it or at least for instigating it by posting the name of the salon in a public forum and be subject to a lawsuit myself for harrassment.
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Last edited by JSinger June 23, 2011 at 12:15 PM.
Joined Oct 2004
Professor Fishslapper!
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dalokgawd
06-23-2011 at 12:16 PM.
06-23-2011 at 12:16 PM.
Quote from JSinger :
Not sure as yet if I want to do anything that might land me in court or get my name in or on the news, ( although taking a crap on their floor sounds like a winner to me ) even if only local news. My GF did call the shop a few minutes ago and asked for the number for their "corporate office" and the girl who answered said "WHY??" so my GF said she just needed to contact them about a personal matter. The girl then laughed and said "If you want to complain, you can just tell me. I'm in charge here,". My GF just then very politely asked for a main phone number where the owner or CEO could be reached and the girl snickered and hung up on her. Mad

I don't think it's a chain store as I've never heard of it or seen it advertised online or tv or in a magazine. Since I don't have a receipt ( which I think they don't offer one deliberately ) I doubt I could get anywhere much legally anyway. Thinking about setting up a sort of sting, though, and having a friend go in tomorrow ( I'll pay for his time and his cut ) and go through the same thing and this time video taping it with a hidden camera or something so I would at least have proof of the forced tipping and the amount being so high, if that is really illegal.

But then again, I start thinking how stupid I am to make this big a deal and get this mad over such a small amount of money. Why not just tell everybody I know locally ( and I know a huge amount of people ) what a bunch of crooks they are at that salon and ruin their business by word of mouth?

I would give the name of the salon in this thread but it would pinpoint my own location way too close for comfort online and besides if something happened at the salon ( such as a bunch of phone calls or something more unpleasant ) I might could be blamed for it or at least for instigating it by posting the name of the salon in a public forum and be subject of a lawsuit myself for harrassment.
It's not about the money. It's about the principle of the thing. Obviously, this person thinks they can get away with ripping people off, and it's not right. Someone needs to put this chick in her place. Here's some food for thought... what do you think the chances are that this chick isn't just pocketing some of this "extra forced tip" money? She sounds like the type who would do exactly that. If so, she's stealing from you and many others. Don't you think someone should put a stop to it?
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Joined Aug 2007
The Mayor of Moleterd
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Original Poster
JSinger
06-23-2011 at 12:21 PM.
06-23-2011 at 12:21 PM.
Quote from dalokgawd :
It's not about the money. It's about the principle of the thing. Obviously, this person thinks they can get away with ripping people off, and it's not right. Someone needs to put this chick in her place. Here's some food for thought... what do you think the chances are that this chick isn't just pocketing some of this "extra forced tip" money? She sounds like the type who would do exactly that. If so, she's stealing from you and many others. Don't you think someone should put a stop to it?

You sound just like me. My favorite phrase is "It's not about the money, it's the Dadblame PRINCIPAL of the thing!!" LMAO

Usually, though, people just tell me I need to chill and quit getting all pissed off at stuff that's just part of life and not that important. Maybe my unwillingness to let things go and shrug shitty stuff off is why I have such a bad stomach and heartburn. Frown
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Joined Oct 2004
Professor Fishslapper!
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dalokgawd
06-23-2011 at 12:23 PM.
06-23-2011 at 12:23 PM.
Quote from JSinger :
You sound just like me. My favorite phrase is "It's not about the money, it's the Dadblame PRINCIPAL of the thing!!" LMAO

Usually, though, people just tell me I need to chill and quit getting all pissed off at stuff that's just part of life and not that important. Maybe my unwillingness to let things go and shrug shitty stuff off is why I have such a bad stomach and heartburn. Frown
Think of it this way... you're standing up for justice and fighting against an evildoer. That makes you a freaking SUPERHERO! OMG
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Joined Jun 2004
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vec
06-23-2011 at 12:24 PM.
06-23-2011 at 12:24 PM.
Quote from JSinger :
You sound just like me. My favorite phrase is "It's not about the money, it's the Dadblame PRINCIPAL of the thing!!" LMAO

Usually, though, people just tell me I need to chill and quit getting all pissed off at stuff that's just part of life and not that important. Maybe my unwillingness to let things go and shrug shitty stuff off is why I have such a bad stomach and heartburn. Frown
I would have paid the coupon price without tip and walked out. She blew it.
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Joined Sep 2009
Gooooo Tigers!
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Curtieson
06-23-2011 at 12:24 PM.
06-23-2011 at 12:24 PM.
Quote from JSinger :
You sound just like me. My favorite phrase is "It's not about the money, it's the Dadblame PRINCIPAL of the thing!!" LMAO

Usually, though, people just tell me I need to chill and quit getting all pissed off at stuff that's just part of life and not that important. Maybe my unwillingness to let things go and shrug shitty stuff off is why I have such a bad stomach and heartburn. Frown
Let me know when you finally decide to not worry when other people walk all over you...I will then become your neighbor and slowly over a 5 year period take over your entire lawn with items of my own until I build a fence around your lawn so you can not get to it.

it's just a lawn, not really that important, you still have a roof over your head, for now, until I start to try to take that away too.
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Joined Oct 2004
Professor Fishslapper!
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dalokgawd
06-23-2011 at 12:26 PM.
06-23-2011 at 12:26 PM.
Quote from vec :
I would have paid the coupon price without tip and walked out. She blew it.
I would go and stand outside the salon and warn every single person that walks in "oh by the way... this woman is going to force you to pay a 60% tip whether you want to or not. I just thought you would like to know." How long do you think it would take for the owner to start asking questions then?

Honestly OP, I really think you should call your local news station and ask them if they would do a story about the place. You should definitely get the word out about these shady business practices. That's why news stations have segments like that... specifically to address places like this.
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Joined Feb 2010
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idkist
06-23-2011 at 12:28 PM.
06-23-2011 at 12:28 PM.
Quote from vec :
She blew it.
No she didn't... if she had OP probably wouldn't have minded paying a few extra dollars for the additional service!
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Joined Feb 2006
R U an ultracrepidarian?
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iconian | Staff
06-23-2011 at 12:29 PM.
06-23-2011 at 12:29 PM.
That's why you got yelp. Trash them, call corporate, talk to shuriken about other means of owning them.
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Joined Dec 2007
Brown Recluse Aficionado
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chevvy
06-23-2011 at 12:35 PM.
06-23-2011 at 12:35 PM.
OP, post their number here so we can get to work on them or call the mall and get the contact information from the mall admin office yourself. You can't bitch about it if you're not going to do anything about it.
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Joined Jan 2008
HER SPOILED HIGHNESS
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ALVSGIRLY
06-23-2011 at 12:35 PM.
06-23-2011 at 12:35 PM.
Have you looked to see of they have a website with numbers.

I would totally be pissed too.
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Joined Jun 2004
This Space Available
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vec
06-23-2011 at 12:46 PM.
06-23-2011 at 12:46 PM.
Quote from idkMyBFFist :
No she didn't... if she had OP probably wouldn't have minded paying a few extra dollars for the additional service!
Facepalm


laugh out loud
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