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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM in Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Joined Dec 2005
My # is bigger than yours
> bubble2 37,385 Posts
6,517 Reputation
SnakePlisken
06-22-2007 at 12:06 PM.
06-22-2007 at 12:06 PM.
Quote from PhoebesMeow :
because I'm a sucker.

And the name of this store is THE HUMAN RACE (its a runner's store) Mad
Iagree
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Joined Feb 2005
In MSUSteve280 I Trust
> bubble2 5,759 Posts
153 Reputation
MSUSteve280
06-22-2007 at 12:06 PM.
06-22-2007 at 12:06 PM.
Visa: Hello, Visa Guest Services. How may I help you?
You: Yes, hello. I'd like to dispute a charge made on my card.
Visa: Alright, what charge is in question?
Quote from PhoebesMeow :
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
Visa: Sounds good. I'll contact the vendor.
Reply
Joined Sep 2006
IVIodel citizen
> bubble2 19,431 Posts
836 Reputation
Fallacy
06-22-2007 at 12:07 PM.
06-22-2007 at 12:07 PM.
Quote from IVIax :
I'm going to go there and try on a few pairs of shoes, and then just leave. What are they going to do? call the cops?
nm, I aint going to IL or IN to do that.
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Joined Aug 2003
The Flying Dutchman
> bubble2 7,486 Posts
38 Reputation
Benno123
06-22-2007 at 12:08 PM.
06-22-2007 at 12:08 PM.
I would tell them to shove the shoes at a place where the sun doesn't shine and would leave the story without paying. it's not like they can charge you with stealing something.
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
756 Reputation
Original Poster
PhoebesMeow
06-22-2007 at 12:08 PM.
06-22-2007 at 12:08 PM.
Hey I'm not looking to be insulted here.. I mean I had the money on me and its $20.. I'm not rich, but I'm not poor. Its not so much the aspect of the money as they didn't tell me up front and I was wondering if there's anything I can do.. and you're right they're not part of the BBB, but I guess there's nothing else I can do then.
Done rant.
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Joined Jul 2005
Scarydevil Monastery
> bubble2 26,675 Posts
2,340 Reputation
veritablequandary
06-22-2007 at 12:08 PM.
06-22-2007 at 12:08 PM.
Quote from IVIax :
I'm going to go there and try on a few pairs of shoes, and then just leave. What are they going to do? call the cops?
It'd be even better if you waste a lot of the salesman's time, you know, try on at least a dozen pairs of shoes, walk around in each pair for five minutes or so...
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Joined Sep 2006
IVIodel citizen
> bubble2 19,431 Posts
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Fallacy
06-22-2007 at 12:09 PM.
06-22-2007 at 12:09 PM.
Quote from S50 :
If it was near me I would too. I'd even drive an hour to get there.
I don't think you want to drive from PA to IL or IN.
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Joined Dec 2005
My # is bigger than yours
> bubble2 37,385 Posts
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SnakePlisken
06-22-2007 at 12:09 PM.
06-22-2007 at 12:09 PM.
Quote from IVIax :
nm, I aint going to IL or IN to do that.
I would just love to see them tryin to collect anything from the assholes around here.
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
756 Reputation
Original Poster
PhoebesMeow
06-22-2007 at 12:09 PM.
06-22-2007 at 12:09 PM.
Quote from MSUSteve280 :
Visa: Hello, Visa Guest Services. How may I help you?
You: Yes, hello. I'd like to dispute a charge made on my card.
Visa: Alright, what charge is in question?


Visa: Sounds good. I'll contact the vendor.
OHMYGOD! I love you! I used my discover card! WHOOO HOO!!
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Joined Jul 2005
L2: Beginner
> bubble2 35 Posts
13 Reputation
Susie_Q
06-22-2007 at 12:09 PM.
06-22-2007 at 12:09 PM.
OMG, that is ridiculous. You should definitely report them. Not sure what could be done except they need to post the sign where everybody can see it.
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Joined Sep 2006
IVIodel citizen
> bubble2 19,431 Posts
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Fallacy
06-22-2007 at 12:10 PM.
06-22-2007 at 12:10 PM.
Quote from veritableqndry :
It'd be even better if you waste a lot of the salesman's time, you know, try on at least a dozen pairs of shoes, walk around in each pair for five minutes or so...
The funny thing is, that I would do it. But the store is too far from me.
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Joined Dec 2005
My # is bigger than yours
> bubble2 37,385 Posts
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SnakePlisken
06-22-2007 at 12:11 PM.
06-22-2007 at 12:11 PM.
Quote from PhoebesMeow :
Hey I'm not looking to be insulted here.. I mean I had the money on me and its $20.. I'm not rich, but I'm not poor. Its not so much the aspect of the money as they didn't tell me up front and I was wondering if there's anything I can do.. and you're right they're not part of the BBB, but I guess there's nothing else I can do then.
Done rant.
I charge $20 to read your stupid posts, here's the laminated policy. Paypal my account sucker
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Joined Aug 2005
Transcendental Meditation
> bubble2 3,044 Posts
695 Reputation
DieselJunkie
06-22-2007 at 12:11 PM.
06-22-2007 at 12:11 PM.
Why don't we all just contact them [humanracesports.com] and let them know what we think of their "policy".
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Last edited by redsolar | Staff June 30, 2007 at 12:42 PM.
Joined Jan 2004
Here's to the future
> bubble2 25,141 Posts
707 Reputation
Iaaaiws
06-22-2007 at 12:11 PM.
06-22-2007 at 12:11 PM.
I would have told them they are all farking crazy and then charged them a couple hundred bucks for the diagnosis.
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
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Original Poster
PhoebesMeow
06-22-2007 at 12:11 PM.
06-22-2007 at 12:11 PM.
Hey do you guys know if I COULD dispute the charges when I signed and all that? I mean I feel ripped off afterwards.. but I don't know credit card policies... I'm going to give it a shot though!

ROFL Ohmygod I love all your responses.. at least I'm getting a good laugh out of this now. .I wish repping was allowed in the lounge.
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