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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM in Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Joined Aug 2006
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> bubble2 6,249 Posts
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n19htmare
06-22-2007 at 12:47 PM.
06-22-2007 at 12:47 PM.
why don't we all call the store, talk for 5 minutes and then say do you want like $20 consultation fee?
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Joined Jul 2006
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> bubble2 2,143 Posts
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fatwallet187
06-22-2007 at 12:48 PM.
06-22-2007 at 12:48 PM.
Man, the human race is really going downhill..
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Joined Jun 2006
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> bubble2 3,281 Posts
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Original Poster
PhoebesMeow
06-22-2007 at 12:48 PM.
06-22-2007 at 12:48 PM.
Quote from iconian :
i just called them, pretended to me ..well nm...

they say its posted all around the store as signs/etc (i cant tell casue its 1000 miles from me lol) and that every salesman informs customers of this

reason they charge the $20 is basically because: people come in, try the shoes, listen for advice, don't buy the shoes and take their knowledge (as i hear this i tell her to ....... in my mind) to a different store and buy the shoes there. so the $20 is to protect themselves

they also said, that if you comeback (hahahahah) and buy the shoe from them, they will deduct the $20 .........

so if u decide to return, u can tell them this 'sexy guy with european accent' said he spoke to supervisor and she said to do that
Its not. Its really not. There was ONE sign, a laminated piece of paper behind the boxes of shoes I was trying on. Really. Where the hell else was it and why did he not tell me before I tried on the shoes when he ASKED me if I had ever been there before. And what KNOWLEDGE? The kid was seriously 16 years old. He fit me for a pair of shoes. Okay I'm getting mad. I need to go put on my crappy old shoes and go for a run. Mad
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My # is bigger than yours
> bubble2 37,387 Posts
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SnakePlisken
06-22-2007 at 12:49 PM.
06-22-2007 at 12:49 PM.
Don't get mad, get even.
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Joined Feb 2006
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> bubble2 77,001 Posts
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iconian | Staff
06-22-2007 at 12:51 PM.
06-22-2007 at 12:51 PM.
Quote from PhoebesMeow :
Its not. Its really not. There was ONE sign, a laminated piece of paper behind the boxes of shoes I was trying on. Really. Where the hell else was it and why did he not tell me before I tried on the shoes when he ASKED me if I had ever been there before. And what KNOWLEDGE? The kid was seriously 16 years old. He fit me for a pair of shoes. Okay I'm getting mad. I need to go put on my crappy old shoes and go for a run. Mad
i asked her specifically about this, she said sign are posted everywhere and in a large lettering (i specially asked if it's like on tv's commerials in barely legible font"

i suggest u CALL visa RIGHT NOW! and file with BBB (p.m shurik3n for that, tell him i sent u, he is BBB wiz)

Quote from Ray Nagin :
Don't get mad, get even.
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Last edited by iconian | Staff June 22, 2007 at 12:51 PM.
Joined Dec 2003
Can you see me now?
> bubble2 4,502 Posts
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hammondc
06-22-2007 at 12:53 PM.
06-22-2007 at 12:53 PM.
Quote from iconian :
they also said, that if you comeback (hahahahah) and buy the shoe from them, they will deduct the $20 .........
Awesome. Go back and buy the shoes with a $20 credit. Wait a few days and return them* under their satisfaction policy.


*fart on them first LMAO
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Joined Dec 2004
F00fa come home!~
> bubble2 18,525 Posts
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Caydensmom
06-22-2007 at 12:53 PM.
06-22-2007 at 12:53 PM.
You should have wiped your ass with the sign, I am assuming that is why it is laminated laugh out loud

So let's just say I put up a sign that says anyone who walks through my front door has to pay me $10.00 bucks. What law dictates you actually have to pay it? Anyone can put up a sign.Roll Eyes (Sarcastic)
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Joined Mar 2005
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> bubble2 11,418 Posts
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saint.
06-22-2007 at 12:54 PM.
06-22-2007 at 12:54 PM.
this is very shocking... i cant see this business staying open long...
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Joined Jul 2006
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> bubble2 2,143 Posts
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fatwallet187
06-22-2007 at 12:57 PM.
06-22-2007 at 12:57 PM.
Footlocker charged me $10 for looking at their Jordans. Said I was sucking up all the new shoe light wavelengths into my eyeballs. True story. Manager had a laminated card in his wallet.
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Joined May 2004
Warning free 10 years!
> bubble2 24,862 Posts
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Ram|bunc|tious
06-22-2007 at 01:01 PM.
06-22-2007 at 01:01 PM.
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I miss you Bro....
> bubble2 4,162 Posts
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The Wolverine
06-22-2007 at 01:03 PM.
06-22-2007 at 01:03 PM.
Quote from PhoebesMeow :
Hey do you guys know if I COULD dispute the charges when I signed and all that? I mean I feel ripped off afterwards.. but I don't know credit card policies... I'm going to give it a shot though!

ROFL Ohmygod I love all your responses.. at least I'm getting a good laugh out of this now. .I wish repping was allowed in the lounge.
warranty/not satisfied with the purchase.
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> bubble2 77,001 Posts
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iconian | Staff
06-22-2007 at 01:04 PM.
06-22-2007 at 01:04 PM.
Quote from Ram|bunc|tious :
repost!@

Ranting
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> bubble2 49,665 Posts
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Autumn | Staff
06-22-2007 at 01:04 PM.
06-22-2007 at 01:04 PM.
Quote from Iaaaiws :
I would have told them they are all farking crazy and then charged them a couple hundred bucks for the diagnosis.
LMAO

Quote from iconian :
i just called them, pretended to me ..well nm...

they say its posted all around the store as signs/etc (i cant tell casue its 1000 miles from me lol) and that every salesman informs customers of this

reason they charge the $20 is basically because: people come in, try the shoes, listen for advice, don't buy the shoes and take their knowledge (as i hear this i tell her to ....... in my mind) to a different store and buy the shoes there. so the $20 is to protect themselves

they also said, that if you comeback (hahahahah) and buy the shoe from them, they will deduct the $20 .........

so if u decide to return, u can tell them this 'sexy guy with european accent' said he spoke to supervisor and she said to do that
Well there ya go. Go back..buy a pair of shoes..get the 20 bucks taken off of the shoe price. Then return the shoes for a full refund. When they ask why you want to return the shoes..tell them that their "informed opinion" was crap and you hated the shoes Thumbup
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The Raddish
06-22-2007 at 01:05 PM.
06-22-2007 at 01:05 PM.
There is absolutely no chance in hell they would have received $20 from me. None.
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iconian | Staff
06-22-2007 at 01:07 PM.
06-22-2007 at 01:07 PM.
Quote from The Raddish :
There is absolutely no chance in hell they would have received $20 from me. None.
what would u say to them?

Popcorn
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