Joined Jun 2006
L8: Grand Teacher
Forum Thread
I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431
June 22, 2007 at
12:00 PM
in
Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.
What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm
Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.
What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm
Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Any thinking person reading this thread was free to investigate her charges. i did so. The paper claimed they knew NOTHING about it but I added that often Newspapers don't know for sure if a story is being covered until; its scheduled to run.
My angle? I am a writer. I often cover consumer affairs locally where I live. I smelled a story so I pursued it.
I DID ask the owner about the policy and he explained it to me at length. The policy exists but it is not quite as the OP portrayed it. I asked him if the woman who was charged had filed a complaint with the store and he said no, b ut that he had been the recipient of dozens of threatening calls that have frightend his family.
PhoebesMeow, you can stop this criminal harrassment of the man and his business by stating without any other snide remarks to me the following:
>>>I, PhoebesMeow respectfully ask all readers of this thread to leave this business and family alone and let me pursue my remedies via the Chicago Sun Times and via my own direct contact with the vendor. I beg you not to engage in any criminal acts on my behalf and to stop emailing and calling this guy.<<<
That's all you have to do PhoebesMeow. If you don't, people may presume that you wish them to continue. You don't want to be responsible for their acts do you? Disown them now and make sure everyone knows you don't approve. People are assuming you DO approve and are acting on your behalf with or without your knowledge. Do the right thing. Pursue this privately and then report back AFTER it is resolved. Nothing will be resolved if the guy's store is under siege.
I live in California and have written about internet bullying. This thread falls into that category. One person posts a rant, others suggest good options to resolve while some suggest harrassment. Cooler heads don't prevail and soon dozens of people are calling for harassment of the store all based on the mere allegation of some misdeed. I don't know PhoebesMeow, but I'd like to think she would never have posted here if she had known it would lead to this kind of bullying and harassment. She has the power to stop it just as easily as it started. Use that power only for good!
Power to stop it??? Are you crazy??????? If she has that kinda power -- maybe we can get her to bring our babies back from Iraq!!!!!
Writer????? BS --- You just don't have a life - whats so ever!!! Try getting one!!!!!!
1. This is the farking internet
2. People come here to rant
3. Phoebe never asked ANYONE to do ANYTHING
4. Even if Nualas did call the store, talk to him for an hour, etc etc., it really doesn't matter. What matters is Phoebe's perception of what happened to her because in her situation, she was the consumer and she was the one who got ripped off.
5. How is the guy's family affected? Does his website have his home number on it??? If so, he's asking for trouble.
6. I also don't believe that as many people are calling, etc as you say. It sounds ridiculous to me.
I agree with you, Jean.
Funny girl!
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Funny girl!
OP, you got screwed. plain and simple. You should have been notified for the price of services ahead of time. (although you did not see a note written on the wall, no matter how stupid of a policy it is)
Personally, I don't carry around $20 on me and I'd be damned if they charged me for trying on their shoes. Personally, I would have walked out.
As to everyone else....
phoebes, im so sorry that happened to you but im glad youre taking action against it
and whoever thinks this is phoebes fault- i believe that a business' best business is word of mouth. had this not been posted on the internet, im sure people would have still found out about it. consider this: say phoebes was in a subway car telling this story to her friend. the 20 people around her all heard this story and might tell others. its the business' fault for being dumb and charging for trying on shoes. thats just plain rediculous. especially since the guy asked her if she had been there before and then did not inform her of this policy.
i still cant believe theres actually a store that does this
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