Joined Jun 2006
L8: Grand Teacher
Forum Thread
I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431
June 22, 2007 at
12:00 PM
in
Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.
What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm
Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.
What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm
Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Ugh. The things companies think are legit.
Unfortunately -- some would! The ones that have nothing better to do than to be mean and rude. I do believe that alot of people on SD don't have a life and have nothing better to do than to bash everything and everybody on posts that are intended to warn about bad deals and offer good deals. There are smarta**** everywhere you go.
It really does baffle me that a business operates this way, ESPECIALLY one that is supposedly as charitable as they claim to be.
That being said, since I'm 100% positive they're lying about that, I now think they're lying about the harrasment. For real, I mean there's just no reason the employees were "scared to go to work". I don't buy it anymore. Unfortunately the fixer did. I can understand that if all of what the store said was true, then the column would be justified. But having been there and KNOWING that the employees are liars, yeah the column isn't that great. However she wasn't there and that's the best she could do. It was a he said she said situation. I know what really happened and its as simple as that.
When all this started with the pranks, yes, I read along and laughed, but I was also a little shocked that anyone called and even said to Kristin that I wished people weren't calling since the store had all my info and it was just odd. I didn't post that in the thread because its seemed wussy and I didn't want to ruin your fun, but I secretly wished no one was calling. This I also know is true, so think whatever you want, its not going to change anything (to the person who made the comment that he thinks he knows what I was thinking).
But yeah, the credit card comment was weird, because everyone in my family is an authorized user of my dad's account, although we all have our own cards. When I was on the phone with her she repeated back to me my dad's name (since the bill is in his name). So where she got the mom comment I have no idea. I personally had to call the credit card and deal with it myself when I was first trying to go through them to take care of the situation. I'm not exactly trying to waste my dad's money, but since he pays my CC, its okay for me to get ripped off $20 for trying on shoes?
BTW, I have yet to get the refund on my CC statement.
I'm confirmed in the paper as being the official slickdeals trouble stirrer.
good job phoebes!
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Kidding!
Ha, I'd love to see her come comment on that now. :rolleyes3
No press is bad press.
"He says it covers an elaborate process of looking for things like foot flexibility, width, bunions -- and that his employee, a Division 1 collegiate runner who knows his stuff..." And maybe next time I go to Jewel (grocery store) and try a sample cookie in the bakery section, they can try to charge me $20 because a 2nd year honors culinary student works there part-time and baked the cookies. Puh-leaze! If I'm paying $20 to have my feet analyzed, it's to a podiatrist and not to a kid on the track team.
"Charging a fee to be fitted for shoes is something most people wouldn't expect." Really? "Most people?" That's an understatement if I ever heard one. I don't know anybody who's ever been charged $20 to try on a pair of shoes at a shoe store before -- EVER! Get real...
Last I heard, people are free to vent about whatever they want on "internet message boards." The Fixer sounds a bit hostile to me. Guess what? With over 16,000 views, this story probably reached many times that amount of people, and all for FREE - w/o paying for a newspaper. ( I've told quite a few people about it myself.) The internet's here, better get used to it...
I think "The Fixer" owes you an apology, PheobesMeow.
Oh yeah, now I remember why I read the Trib...
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