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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM in Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Joined Jun 2006
L5: Journeyman
> bubble2 698 Posts
91 Reputation
par8hd
08-05-2007 at 05:00 PM.
08-05-2007 at 05:00 PM.
Quote from Waffleguy :
They can charge you with 'Theft of services.'
That is BS -- That goes along with "you break it - you buy it" - Not true - the store cannot make you pay
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Joined Oct 2004
Geek Chick
> bubble2 10,953 Posts
434 Reputation
someone28624
08-05-2007 at 05:17 PM.
08-05-2007 at 05:17 PM.
I'm glad you got your money back, but the Fixer article pissed me off. Who cares if you complain on a message board? That's your right. I doubt anything would have happened had you not. I don't think dealing with the store directly would have worked. If they didn't want the negative publicity they shouldn't have been negative toward you.
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Joined Dec 2006
No Fun Champ of the World
> bubble2 577 Posts
146 Reputation
slenser
08-24-2007 at 12:24 PM.
08-24-2007 at 12:24 PM.
DID you get your money back?

We would all love to know.
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Joined Jun 2006
L8: Grand Teacher
> bubble2 3,281 Posts
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Original Poster
PhoebesMeow
08-24-2007 at 12:27 PM.
08-24-2007 at 12:27 PM.
Quote from slenser :
DID you get your money back?

We would all love to know.
laugh out loud Oh.. Blush I can't believe I didn't think to update this when I did, yes, get the refund on my next CC statement. So it all worked out. And I won a pair of running shoes online since as I mentioned when the Fixer article was out, they came, they fit, they're awesome. I'm happy. It all worked out. Smilie
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Joined Jul 2007
L3: Novice
> bubble2 114 Posts
24 Reputation
hendrickx
08-24-2007 at 12:40 PM.
08-24-2007 at 12:40 PM.
Glad it all worked out!
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Joined Jun 2006
L9: Master
> bubble2 18,871 Posts
2,138 Reputation
tsuperwanker
08-24-2007 at 12:41 PM.
08-24-2007 at 12:41 PM.
Next time I get charged for trying on a pair of shoes, I'm coming to complain here Big Grin
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Joined Jun 2005
Live Like No One Else
> bubble2 8,512 Posts
793 Reputation
stealth
08-24-2007 at 12:46 PM.
08-24-2007 at 12:46 PM.
What's the charge for reading this thread? Roll Eyes (Sarcastic)
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Joined Aug 2005
Baldilocks
> bubble2 41,172 Posts
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emelvee
08-24-2007 at 12:55 PM.
08-24-2007 at 12:55 PM.
Quote from stealth :
What's the charge for reading this thread? Roll Eyes (Sarcastic)
2 reps. I used to have about 500 Down
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Joined Apr 2005
kawaii
> bubble2 5,816 Posts
360 Reputation
Mobius One
08-24-2007 at 12:57 PM.
08-24-2007 at 12:57 PM.
Quote from tsuperwanker :
Next time I get charged for trying on a pair of shoes, I'm coming to complain here Big Grin
I will to
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Joined Jul 2004
i inspire travel
> bubble2 92,713 Posts
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Pro
Deal Hunter
serra | Staff
08-24-2007 at 01:25 PM.
08-24-2007 at 01:25 PM.
all we still on this? i'll put your update on wiki so you don't have to repeat yourself. also glad you got it worked out.
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Joined Jul 2003
L10: Grand Master
> bubble2 35,473 Posts
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DC
08-24-2007 at 03:04 PM.
08-24-2007 at 03:04 PM.
Quote from serra :
all we still on this? i'll put your update on wiki so you don't have to repeat yourself. also glad you got it worked out.
You are sooooo helpful!nod
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Joined Jan 2007
Loving
> bubble2 98 Posts
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TAMBER1
09-17-2007 at 03:41 PM.
09-17-2007 at 03:41 PM.
I would go try the shoes on my kids, me, and my husband and then just leave... just to piss them off! Smilie
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Joined Jul 2006
L10: Grand Master
> bubble2 16,514 Posts
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random.
10-06-2007 at 08:50 PM.
10-06-2007 at 08:50 PM.
It's not too ridiculous if it's actually posted. I'm sure they are well aware that many people do not agree with it after all the drama this thread resulted in. No need to use giant green font. Most of us aren't blind, and those of us who are can't actually see how giant your font is.
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Joined Nov 2006
A hui hou!
> bubble2 13,701 Posts
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hawaiiandawn
10-06-2007 at 08:52 PM.
10-06-2007 at 08:52 PM.
NO!!!!!!!!! No!!!! Not the giant green font!!!!!!! Must f-o-l-l-o-w t-h-e o-r-d-e-r-s o-f t-h-e- g-i-a-n-t g-r-e-e-n f-o-n-t.
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Last edited by hawaiiandawn October 6, 2007 at 09:03 PM.

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Joined Sep 2004
.........................
> bubble2 13,944 Posts
650 Reputation
Gray.
10-06-2007 at 09:31 PM.
10-06-2007 at 09:31 PM.
Yeah ok whatever dude.

I'll jump right on that.

Especially since the situation was resolved for her.

Roll Eyes (Sarcastic)


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Locking Thread per OP's request

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Last edited by brisar October 7, 2007 at 01:33 PM.
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