Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
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oh you wont get that amount... they will call you with a lowball revised amount.
...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
they will ask you to turn in your unit.
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
I just found out that my ADT Smartthings system is no longer works starting today. I was upset at first but then I found that Samsung is offering a refund. I submitted it and it shows ridiculous...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
I got like over $600 for my ADT smartthings items that I paid around $300 for. Had all my receipts and Samsung paid me more than I paid for the items.
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
You need receipts, too, don't you?
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
I was originally quoted $186 for a starter kit, smoke detector and a couple of extra sensors. Then they wouldn't give me anything for the sensors since I could not find that receipt. Then they said I...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
Smartthings is trying to avoid a class-action lawsuit by getting ahead of this. No receipt no money. I bought a bunch of sensors at Best Buy they won't cover. A ton of time and a bunch of money...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
They will give you whatever you have receipts for still but it will be like pulling teeth.
The program comes off as being super customer friendly but in reality you have to work for it. They...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
Mine says $567 let’s see how long this takes. More irritated they are not allowing it to be used anymore. I guess I’ll be switching to either arlo or ring system
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
Been dealing with this for over a month. Weekly pings, they have opened five (?) Tickets now. I'm not hopeful for any sort of refund, but will keep trying. Will just plow any money I get into AMC...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
It did take a while but I submitted and was refunded $350 for things that added up to about $280 on my receipts. You do have to stay after them though, they drag their feet quite a bit.
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
It appears this deal is for three things only: Full ADT starter kit system, V1 SmartThings Hub and Smartthings USB link dongle. You must have one of these items and their serial number to submit the...
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
yes and yes!
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
go with ring. they run a good deal on the starter 14 piece set every couple of months. you can buy additional pieces on ebay cheap. motion sensors $20-25, contacts $14, etc.
Samsung Smartthings ADT kit and sensors EOL refund.
Thread created 06-01-2021 by SDELNICK
+11 Score
14 Replies
5,421 Views
Just an update. They did the same discounting sensors based on the following:
The devices purchased after March 01, 2020, would be eligible for a 100% refund
The devices purchased between March...