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+11 Score 14 Replies 5,421 Views
Post #147599143 added 06-01-2021 6:45 PM by TodayOnly in Consumer Awareness
oh you wont get that amount... they will call you with a lowball revised amount. ...
+11 Score 14 Replies 5,421 Views
Post #147599629 added 06-01-2021 7:06 PM by junpangit in Consumer Awareness
they will ask you to turn in your unit.
+11 Score 14 Replies 5,421 Views
Post #147598738 added 06-01-2021 6:28 PM by SDELNICK in Consumer Awareness
I just found out that my ADT Smartthings system is no longer works starting today. I was upset at first but then I found that Samsung is offering a refund. I submitted it and it shows ridiculous...
+11 Score 14 Replies 5,421 Views
Post #149188879 added 08-19-2021 6:15 PM by hyteckit in Consumer Awareness
I got like over $600 for my ADT smartthings items that I paid around $300 for. Had all my receipts and Samsung paid me more than I paid for the items.
+11 Score 14 Replies 5,421 Views
You need receipts, too, don't you?
+11 Score 14 Replies 5,421 Views
Post #147607318 added 06-02-2021 6:25 AM by fishwish in Consumer Awareness
I was originally quoted $186 for a starter kit, smoke detector and a couple of extra sensors. Then they wouldn't give me anything for the sensors since I could not find that receipt. Then they said I...
+11 Score 14 Replies 5,421 Views
Smartthings is trying to avoid a class-action lawsuit by getting ahead of this. No receipt no money. I bought a bunch of sensors at Best Buy they won't cover. A ton of time and a bunch of money...
+11 Score 14 Replies 5,421 Views
Post #147599287 added 06-01-2021 6:51 PM by AlexJ in Consumer Awareness
They will give you whatever you have receipts for still but it will be like pulling teeth. The program comes off as being super customer friendly but in reality you have to work for it. They...
+11 Score 14 Replies 5,421 Views
Post #147601633 added 06-01-2021 8:56 PM by leongto in Consumer Awareness
Mine says $567 let’s see how long this takes. More irritated they are not allowing it to be used anymore. I guess I’ll be switching to either arlo or ring system
+11 Score 14 Replies 5,421 Views
Post #147601138 added 06-01-2021 8:17 PM by SomeYahoo in Consumer Awareness
Been dealing with this for over a month. Weekly pings, they have opened five (?) Tickets now. I'm not hopeful for any sort of refund, but will keep trying. Will just plow any money I get into AMC...
+11 Score 14 Replies 5,421 Views
It did take a while but I submitted and was refunded $350 for things that added up to about $280 on my receipts. You do have to stay after them though, they drag their feet quite a bit.
+11 Score 14 Replies 5,421 Views
It appears this deal is for three things only: Full ADT starter kit system, V1 SmartThings Hub and Smartthings USB link dongle. You must have one of these items and their serial number to submit the...
+11 Score 14 Replies 5,421 Views
Post #147600325 added 06-01-2021 7:31 PM by TodayOnly in Consumer Awareness
yes and yes!
+11 Score 14 Replies 5,421 Views
Post #147610606 added 06-02-2021 8:49 AM by TodayOnly in Consumer Awareness
go with ring. they run a good deal on the starter 14 piece set every couple of months. you can buy additional pieces on ebay cheap. motion sensors $20-25, contacts $14, etc.
+11 Score 14 Replies 5,421 Views
Post #149072629 added 08-13-2021 11:56 AM by SDELNICK in Consumer Awareness
Just an update. They did the same discounting sensors based on the following: The devices purchased after March 01, 2020, would be eligible for a 100% refund The devices purchased between March...

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