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Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160772311 added 01-02-2023 3:07 PM by acesmuzic in The Lounge
in addition to what LC said, they could be backlogged/running slowly because of a high volume of requests combined with a period where people tend to take multiple days off for holiday celebrations....
Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160759741 added 01-01-2023 11:32 PM by SnakePlisken in The Lounge
c'est dommage
Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160741885 added 12-31-2022 10:47 PM by headleygrange in The Lounge
Purchased an espresso machine from Phillips, but returned it (unopened) using the Fedex return label from Philips. It’s been 2 weeks since Philips received my return, but no refunds so far. Their...
Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160756735 added 01-01-2023 7:44 PM by LC2 in The Lounge
They aren't BBB accredited and don't answer those complaints, so no, there's nothing else you can do. I hope you have some evidence of returning the item because it sounds like they're saying they...
Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160761709 added 01-02-2023 5:33 AM by LC2 in The Lounge
That's plenty of proof. If they told you to wait longer, try to get an estimate or try to wait if you can. CC companies don't like to do chargebacks. It should always be done as a last resort.
Philips Online Store refund issue
Thread created 12-31-2022 by headleygrange
0 Score 5 Replies 1,252 Views
Post #160759198 added 01-01-2023 10:49 PM by headleygrange in The Lounge
Yes, I have below proof: Return Email from Philips with Fedex shipping label. Receipt from FedEx that shows package was dropped off at FedEx. Fedex tracking that shows item was delivered to...

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