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+70 Score 56 Replies 16,632 Views
PD Crime statistics are from retailers, which have gone down, not up, once you account for the changes in retailer's reporting policies.
+70 Score 56 Replies 16,632 Views
I had this happen to me and I chatted with lowes and they refunded the shipping amount. But this policy is actually listed on site so at least they are upfront about it now.
+70 Score 56 Replies 16,632 Views
You may be confused about who canceled the items. Lowes canceled items in the order, which dropped the total order below $45, and charged shipping for the items they didn't cancel. Do you think...
+70 Score 56 Replies 16,632 Views
Post #166499266 added 10-20-2023 4:10 PM by Nishiko in Consumer Awareness
You're right I did miss that. In this case absolutely not fair. That is terrible customer service. Thanks for the advisory.
+70 Score 56 Replies 16,632 Views
Post #166499371 added 10-20-2023 4:15 PM by Nishiko in Consumer Awareness
Absolutely, I missed that. In this case that is wrong and terrible customer service!
+70 Score 56 Replies 16,632 Views
Pre Covid I ordered a miter saw from them and somehow they messed up and sent me 2 Lowe’s 5gal buckets with lids instead. In fact they changed the order so that it showed up as a purchase in my...
+70 Score 56 Replies 16,632 Views
Post #166500124 added 10-20-2023 5:03 PM by dadab in Consumer Awareness
Lowes is the worst in terms of refunding purchases made via gift cards online, they cancel order for stupid inventory issue and send you a nice merchandise card via usps. Now, you've to go to store...
+70 Score 56 Replies 16,632 Views
My most recent (and maybe last) experience with Dell was a mishmash of shipping delays mixed with items that just didn’t ship at all. 0/10 would not recommend… Edit: forgot to mention the...
+70 Score 56 Replies 16,632 Views
Post #166501381 added 10-20-2023 6:39 PM by eb50 in Consumer Awareness
Happened to me. I plan on calling
+70 Score 56 Replies 16,632 Views
Post #166503322 added 10-20-2023 9:40 PM by Adelley in Consumer Awareness
Lowes new motto "Pay for our mistakes and hopefully you don't find out"
+70 Score 56 Replies 16,632 Views
Calling it now: Class Action Lawsuit incoming
+70 Score 56 Replies 16,632 Views
Post #166504540 added 10-21-2023 2:20 AM by b-t-1 in Consumer Awareness
What a crooked company. Just another reason I shop at Home Depot instead. I could see if YOU cancelled items, then they charge you.
+70 Score 56 Replies 16,632 Views
Post #166509784 added 10-21-2023 10:28 AM by Nishiko in Consumer Awareness
... whatever you need to tell yourself to justify unethical behavior...
+70 Score 56 Replies 16,632 Views
Post #166507330 added 10-21-2023 7:58 AM by Spook52 in Consumer Awareness
Big businesses like lowes and Walmart are Not having a tough time. They are experts at squeezing more money out of unsuspecting customers.
+70 Score 56 Replies 16,632 Views
Post #166505140 added 10-21-2023 4:47 AM by PetSpy in Consumer Awareness
this is one of the retail miracle exploits that is amazon SnS even if you are not prime and/or your total month is under $25 you still get the items free shipped, although you may have to wait a...
+70 Score 56 Replies 16,632 Views
Post #166521925 added 10-22-2023 7:58 AM by balla123 in Consumer Awareness
I do this for target
+70 Score 56 Replies 16,632 Views
Yeah that’s bs. If it’s multiple orders with intention of returning to store, they you can get ripped for shipping. It being refunded. But most people will say it came damaged or something which...
+70 Score 56 Replies 16,632 Views
Post #166515199 added 10-21-2023 6:11 PM by RyanMPLS in Consumer Awareness
Revenue and profit are very different things. Lowes revenue is lately in the $100B range with about 10-13% operating profit. Still big numbers but $97B in profit is more than Microsoft and about...
+70 Score 56 Replies 16,632 Views
Post #166494946 added 10-20-2023 11:48 AM by iluvmysh in Consumer Awareness
In this scenario (in my OP), can you give me your perspective as to how this would be considered gaming the system? (Genuinely curious)
+70 Score 56 Replies 16,632 Views
Post #166495117 added 10-20-2023 11:57 AM by Nishiko in Consumer Awareness
If you've been around Slickdeals long-enough, you'll have seen people say to meet free ship minimum's on an item they want on a good sale and when the item doesn't itself meet the minimum, they will...
+70 Score 56 Replies 16,632 Views
Post #166499668 added 10-20-2023 4:29 PM by Core2Quad in Consumer Awareness
How would that be fair? It's not only unfair, its unethical and likely illegal (bait and switch). I remember years ago Dell did a similar thing. I ordered a laptop which came with a free case,...
+70 Score 56 Replies 16,632 Views
Post #166499263 added 10-20-2023 4:10 PM by iluvmysh in Consumer Awareness
in this case, wouldn't the answer to allow "free ship to store" to alleviate these problems rather than penalizing (without notifying) buyers that genuinely wanted multiple things and also did not...
+70 Score 56 Replies 16,632 Views
Post #166499323 added 10-20-2023 4:12 PM by Nishiko in Consumer Awareness
That would be fine but there still needs to be abuse limits... if a certain customer has a decent pattern purchasing whatever limit necessary to get free ship to store, and then returns part of the...
+70 Score 56 Replies 16,632 Views
Post #166493551 added 10-20-2023 10:40 AM by jeffster06 in Consumer Awareness
That seems unfair
+70 Score 56 Replies 16,632 Views
Post #166496578 added 10-20-2023 1:22 PM by bssurfer in Consumer Awareness
What about the case where the cancellation was the fault of the retailer? I certainly don’t want to get dinged a shipping fee because Lowe’s inventory system is one step above a monkey and an abacus.
+70 Score 56 Replies 16,632 Views
Post #166499407 added 10-20-2023 4:16 PM by JayM3585 in Consumer Awareness
Yes that is what chat with it and call customer service is for
+70 Score 56 Replies 16,632 Views
Post #166499500 added 10-20-2023 4:20 PM by JayM3585 in Consumer Awareness
One thing that needs to be explained is do they notify you of the shipping being charged. I saw another post where some one is concerned about past orders, and if they might’ve been charged shipping...
+70 Score 56 Replies 16,632 Views
Post #166500328 added 10-20-2023 5:18 PM by Adelley in Consumer Awareness
Right.. That's what people do, read the policy that they will be secretly charged shipping after the fact. Upfront would to put a note about this secret charge at checkout.
+70 Score 56 Replies 16,632 Views
They do not want paying ones?
+70 Score 56 Replies 16,632 Views
Post #166518820 added 10-22-2023 12:07 AM by arjun90 in Consumer Awareness
What’s lowes again?
+70 Score 56 Replies 16,632 Views
Claiming fraud. = Free product
+70 Score 56 Replies 16,632 Views
Post #166505947 added 10-21-2023 6:09 AM by c2nah777 in Consumer Awareness
The main reason for this thread post as a PSA is because Lowes never tells you they added the shipping charges when they tell you they've cancel an item(s) which disqualified you for FS. So it is...
+70 Score 56 Replies 16,632 Views
Post #166506823 added 10-21-2023 7:25 AM by JodouKast in Consumer Awareness
Oh no, someone please think of the big corp businesses. We wouldn’t survive without their greed-flation and how much they think of us!
+70 Score 56 Replies 16,632 Views
Kroger does that as well with their no fee pickup if over $35 order
+70 Score 56 Replies 16,632 Views
Post #166557424 added 10-24-2023 7:54 AM by rturner1 in Consumer Awareness
wow thanks
+70 Score 56 Replies 16,632 Views
Did anyone become the victim of lowes converting your Lowe's gift card that can be used online or in store to an only in-store, merchandise card, if any item is returned..that's deaD wrong. I don't...
+70 Score 56 Replies 16,632 Views
It's clear from some research that organized retail theft isn't a thing. A few viral TikToks don't make organized crime
+70 Score 56 Replies 16,632 Views
Post #166631539 added 10-27-2023 7:27 PM by Nishiko in Consumer Awareness
You are looking at the wrong sources then. Organized retail crime is a VERY REAL thing... ask virtually any metro or suburban police department, search on it on youtube (and you will see lots of...
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