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Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95807644 added 01-30-2017 8:25 AM by deserthawk in The Lounge
Agreed. They have no right telling me that an obvious issue is "normal", especially when I've talked to a number of Honor 5x owners who all say they don't have the issue. And they have no right to...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95704060 added 01-27-2017 9:46 AM by noungning in The Lounge
qplr; is this there a tldr?
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95706132 added 01-27-2017 10:29 AM by ikonoklast in The Lounge
Huawei has no Honor 5X?
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95706196 added 01-27-2017 10:30 AM by deserthawk in The Lounge
May I borrow yours?
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95706432 added 01-27-2017 10:35 AM by iRabbitt in The Lounge
https://i.ytimg.com/vi/XhKTnvw4CUg/maxresdefault.jpg
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95695416 added 01-27-2017 6:30 AM by deserthawk in The Lounge
I have an Honor 5x. I sent it in for repair of two issues (that I had documented to them with pictures) in mid Dec. With no explanation (even after I requested one) they fixed only one issue and...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95779692 added 01-29-2017 1:07 PM by z2g in The Lounge
LOL.....someone complaining about bad customer service from a Chinese company is like complaining about their fries being fattening while chomping on a large order of fries! Sorry, but Chinese ppl...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95826168 added 01-30-2017 3:55 PM by deserthawk in The Lounge
Thanks. Apparently, the Honor 5x they use on their floor has the same issue. And, according to them, so does their Honor 8. That's what they are basing it on --that since theirs has it, it must...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95826372 added 01-30-2017 4:01 PM by deserthawk in The Lounge
Yes, I've contacted them. For one thing, as I said, I bought it from Amazon, not Huawei. Also, the extended warranty only starts when the original one ends. Also, and the rep at Discover wasn't...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95705760 added 01-27-2017 10:22 AM by deserthawk in The Lounge
I have no idea what you're asking.
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95705076 added 01-27-2017 10:10 AM by shhaggy in The Lounge
This is exactly why I don't trust non-big companies. It's not a quality thing, it's more that they don't value their reputation (or may not even have one) in US. Companies like Apple or Samsung care...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95706144 added 01-27-2017 10:29 AM by VorlonFrog in The Lounge
tl;dr == too long; didn't read
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95696364 added 01-27-2017 6:54 AM by new33 in The Lounge
Does it Count if it's made on a Huawei phablet/table ?
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95808416 added 01-30-2017 8:45 AM by iamiamian in The Lounge
If you bought it with a credit card, you also have the extended warranty coverage. Have you tried contacting your credit card issuer for help, perhaps chargeback?
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #96184500 added 02-08-2017 7:04 AM by JiYLuv in The Lounge
Hmm sorry that you are going through this. I was actually thinking of getting a huawei smartwatch with the sales going on but your post makes me hesitant.. I have dealt with problematic warranty...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95849440 added 01-31-2017 8:29 AM by zzyzzx in The Lounge
Stop buying cheap no-name Chinese junk. Probably has extra built in spyware too.
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95862480 added 01-31-2017 12:59 PM by z2g in The Lounge
The fact that part of the purchase was made with Amazon GC may pose a problem for you with regards to the CC extended warranty program. Because, as stated in the CC reward rules, the entire purchase...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95803328 added 01-30-2017 6:17 AM by deserthawk in The Lounge
The thing is, most people don't buy their phones directly from them. I bought mine from Amazon. It is long past the 1 month return policy. Amazon didn't do anything wrong, so there is no one to...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95803412 added 01-30-2017 6:20 AM by deserthawk in The Lounge
The US branch of this company is in Texas. No one I've spoken to seemed to be Asian. Not that I can always tell over the phone, of course, but those were not the accents I heard. However, there are...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95730800 added 01-27-2017 11:03 PM by waitingfortonight in The Lounge
Not surprised on this. Chinese companies are usually like this. I had one in which you had to go the their main office in order get a refund. Or you have to wait a couple of weeks to get your money...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95817928 added 01-30-2017 12:19 PM by z2g in The Lounge
Well, they do have the "right" to call whatever is considered "normal" issues and wear-and-tear. Consumers' only "rights" are usually within the state's contracts laws and "warranty of...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95864976 added 01-31-2017 1:55 PM by deserthawk in The Lounge
I mentioned how I bought it to the CSR at Discover and she didn't know either. I never talked to anyone in the proper dept for warranties, which I think is Benefits. I think she said they'd contact...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95705964 added 01-27-2017 10:26 AM by deserthawk in The Lounge
Nope, they sure don't. I haven't been lied to so much and often from a company in a very long time. I don't intend to let this go. If you were me, what agency would you file a report with or appeal...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95768552 added 01-29-2017 7:53 AM by iamiamian in The Lounge
Build a wall. Stop buying crap just because it's cheap.
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95725056 added 01-27-2017 6:52 PM by Zoe Moon in The Lounge
I skimmed the OP. Looks like he had two issues, they fixed one and sent the phone back. OP kept trying to get them to fix the 'ghosting issue' and they're saying it's not a bug issue it's a...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95807140 added 01-30-2017 8:13 AM by z2g in The Lounge
Sure, the call center may be in the U.S. And, they must abide by US laws. However, they can sure make it difficult for you to initiate a claim under their warranty, right? Or, they can claim the...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95783220 added 01-29-2017 3:02 PM by iamiamian in The Lounge
You have offended me, my family, and you have offended the Shaolin temple.
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95859364 added 01-31-2017 11:51 AM by idkist in The Lounge
:dontknow: Google is sending me a replacement Nexus 6P right now because my phone is suffering from the this issue. Wasn't that hard... maybe because I'm a Fi subscriber? Think I was after the 1...
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95706316 added 01-27-2017 10:33 AM by noungning in The Lounge
Your post was very long so I didn't read it. I tried to skim your very long post, did you buy it with a credit card? You may be better of filing for claim with them if you did.
Huawei does not honor its warranties
Thread created 01-27-2017 by deserthawk
0 Score 29 Replies 1,165 Views
Post #95696084 added 01-27-2017 6:48 AM by iRabbitt in The Lounge
try marching in china with a big sign and a puzzy hat

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