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Major Rebate Processor Files For Bankruptcy: Deal Rebates May Be Affected

672 1,099 November 14, 2008 at 08:59 AM
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Last Edited by SP33DFR34K | Staff March 2, 2009 at 08:05 PM
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nullDude
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Last Edited by rpertusio February 27, 2009 at 02:28 PM
Continental Promotion Group (CPG) Files for Bankruptcy:
http://www.bizjournals.com/tampab...ily66.html

REMEMBER IT IS THE REBATE PROCESSING CENTER (CPG) THAT IS GOING BANKRUPT! - NOT THE MANUFACTURERS/COMPANIES THEMSELVES!

CPG rebate status link:
http://www.rebatestatus.com/search.aspx

Below is a list of manufacturers and companies who we believe have used CPG as their rebate processor.

(Please add any new companies to this list IN ALPHABETICAL ORDER PLEASE. Please add a comment next to the company if company says it is OK to cash your rebate check.)
  • 3D FUZION (a subsidiary of BFG, see BFG)

  • ABBOTT LABORATORIES (FREESTYLE METERS)

  • ACRONIS SOFTWARE (TRUE IMAGE)

  • ACTIVISION

  • AD-AWARE

  • ADOBE

  • ADVANCE AUTO PARTS (Parts America?): Email response from CSR indicated check is still OK to cash, deposited Dec 9, waiting to see if it will bounce...

  • ANTEC [antec.com]: Called Antec and they are having problems. Said not to cash. Received email from Antec to send original rebate check in exchange for a new one. Send to Attn: Melissa Moore, 47900 Fremont Blvd, Fremont, CA 94538. Include promo/rebate dept number and copies of any RMA paperwork. Official Antec rebate information: https://slickdeals.net/forums/showthread.php?t=1053792

  • ARCHBROOK LAGUNA: Product(s): Magellan Refurbished rebate from Pep Boys and Radio Shack

  • ATDEC

  • AVG: Called CPG - said they will re-issue new checks for AVG. Said do not cash any checks on hand

  • BED BATH & BEYOND: Update 12/29: All submissions forwarded to Parago. Check your status at http://www.rebatesHQ.com or call 866-561-7656

  • BIC CORPORATION US (Shaver Division)

  • BJs Wholesale (email says don't cash, new check will be issued in 4 weeks)

  • BFG Tech (US customers: Ok to deposit. Canadian customers: do not deposit, hold on to it.)

  • BRIDGEVINE

  • CANON: Says "Do not cash". http://www.usa.canon.com/consumer...ebate_info

  • CASIO [casio.com]: Email [email protected] with details

  • CHECKER / SCHUCK'S / KRAGEN AUTO PARTS

  • Chase (payment protector $50 gas rebate)

  • CITIBANK

  • CORE

  • COSTCO: Costco email says don't cash at bank, take it to a Costco and they will cash it or issue a new check. If you prefer to receive by mail call 1-866-355-3137

  • DBL DISTRIBUTING LLC (HARMAN KARDON)

  • DELORME

  • FARBERWARE: Send the rebate to the address : Farberware Rebate, 525 Curtola Pkwy, Vallejo, CA 94590. To check status call 1-800-214-8369

  • FRY'S ELECTRONICS: If you purchase any product through Fry's Electronics with a rebate pending. You can fax any rebate information to Kristy Ashton (866) 596-4152.

  • FUJITSU

  • HOME DEPOT - Notice on Home Depot website stating checks are good and OK to deposit.

  • JOE'S SPORTS

  • KENSINGTON: Any rebates through Kensington are being fulfilled through them. Status can be verified by calling 866-469-9313

  • LOGITECH: Issued checks should be fine to cash/deposit. Newly submitted/pending rebates may be delayed up to a week, but are otherwise fine. Rebates not yet submitted can be submitted to the address on the form or to a new address provided in the link.

  • MAGELLAN: Product(s): Roadmate 2200T GPS

  • MOTOROLA (SURFBOARD MODEM): Fax information [copy of the rebate information, copy of the bounced check if you have it] to 719-948-1966 and representative will contact you) A new check will will be issued in 10-12 weeks. Motorola Tech Support can verify status (866-718-9874)

  • MURRAY'S DISCOUNT AUTO PARTS: Product(s): oil

  • NATURE'S EARTH: Product(s): cat litter

  • NERO

  • NEWEGG: Product(s): Tatung, Rosewill, and other products

  • Panasonic: Product(s): certain small items, such as Bluetooth Headphones etc, reseller rebates - Showing up in Rebatestatus.com as DBL Distributing LLC

  • PANDA DISTRIBUTION

  • PANDIGITAL

  • PC TOOLS: Phone: 866-431-5087

  • PING

  • PRICEGRABBER: Don't Cash Check. Even older ones you haven't cashed in yet. Will Send out new rebate check directly. Don't send in unclaimed rebate forms yet, they'll provide new address and may extend deadline.

  • ROSEWILL: From NewEgg

  • RUSTOLEUM: Product(s): Menard's July $4 Door Paint Rebate. Contact Rustoleum directly @ 1-800-323-3584

  • SAMSUNG

  • SCOTTS LAWN PRODUCTS: Scotts Lawn Products purchased at Ace Hardware with a rebate are more than likely unaffected if the rebate was issued by Ace Hardware (i.e. multiple products to a page, Ace Hardware logo, etc.) These are processed through Parago instead of CPG because Ace Hardware handles their own rebates on the product rather than through the manufacturer.

  • Shell: Product(s): Rebates on car cleaners, fuel cleaners etc

  • SMITH MICRO SOFTWARE: Product(s): ANONYMIZER. Sent e-mail to customers: "Please look for updated postings on the SmithMicro website on or about November 21, 2008 for further instruction on where to mail your rebate claim material and how to exchange your check for a new check that you will be able to cash."

  • SPOT: Product(s): Satellite Beacon

  • TABLETOPS UNLIMITED

  • TRENDNET

  • WESTINGHOUSE

  • XFX: Update 12/23: New rebate processor (CheckMyRebate.com [CheckMyRebate.com]. If your rebate is not found, contact them at (800) 635-0663. Speak with a representative who will collect your information and enter a new case.

  • XM SATELLITE RADIO: (Update 11/24: "Please contact 1-877-967-4675 where a representative who is specialized to deal with these situation will be happy to assist you further."

  • ZEROTHERM: Update: 11/17/08 - Per Zerotherm USA, a new rebate form has been issued (see below). Missing UPC will be rejected but you can write Chris Chon at [email protected]. New ZeroTherm Rebate Form (from WorldWideRebates) [newegg.com]

  • ZYXEL http://zyxelrebates.com/important...e_0811.php

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Joined Nov 2004
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ArleneMcGinty
11-14-2008 at 09:45 AM.
11-14-2008 at 09:45 AM.
Out of concern I decided to post this is the deals forums. I know it's not in the right place, but people need to see this. Mad

If you use mail in rebates for virtually any product in North America, you will want to read up on this and start making sure your money is safe

http://enthusiast.hardocp.com/art...VzaWFzdA==

Quote :
Here is a simple overview of how a rebate with CPG works. Company X puts a rebate on its product, lets say for $20. Company X expects to pay out 5000 of these rebates to consumers. Company X would then put the $100,000 needed to cover that rebate into CPGs bank accounts. CPG basically escrows the money for consumers. CPG is trusted with this money in order to make sure the consumer is safe.

We have it from good sources currently that CPG owes consumers somewhere in the neighborhood of $9M to $12M worth of rebates. The problem here is that CPG currently only has about $3M in cash to cover that $9M-$12M in rebates owed to the consumer. Where that money has gone to is anyones guess and we will leave speculation up the law enforcement authorities and the courts.

Please Digg this Story! http://digg.com/hardware/Your_Mai...n_Jeopardy
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Last edited by ArleneMcGinty November 14, 2008 at 02:36 PM.
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frolet
11-14-2008 at 09:48 AM.
11-14-2008 at 09:48 AM.
Quote from ArleneMcGinty :
Out of concern I decided to post this is the deals forums. I know it's not in the right place, but people need to see this.

http://enthusiast.hardocp.com/art...VzaWFzdA==
CPG... Continental Promotions Group. I fought for months and months to get a rebate from them, they kept ignoring me and claiming non-receipt. I had to get the BBB and FTC involved. The BBB guy said they get more complaints on them than any other company. This does not surprise me. CPG has to be the most crooked company in the world.
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Joined Sep 2007
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bearntiger
11-14-2008 at 09:51 AM.
11-14-2008 at 09:51 AM.
This has been the case for a while. Typically company X does not expected 100% of the consumers to submit their rebates. Said if they forecast 50% of consumers will submit theirs, then they will allocate 50% of the total rebate amount. If more than 50% of consumers actually submit their rebate, then company X is in trouble.
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Joined Sep 2005
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greenie
11-14-2008 at 09:51 AM.
11-14-2008 at 09:51 AM.
That would explain this email I got from TrendNet today...
Dear Valued Customer,

This is an official email from TRENDnet.

Please note that a mail-in-rebate check that was recently mailed to you by a 3rd party company, on behalf of TRENDnet, will BOUNCE if you try to cash this check. This issue came to our attention today and we are taking immediate action to ensure that you receive your mail-in-rebate refund.

Why will your mail-in-rebate check bounce?

Please note that a 3rd party rebate processing company (legally we cannot disclose the company name at this point) was contracted to issue you your mail-in-rebate check. This 3rd party company is experiencing financial difficulties and the funds provided to them, by TRENDnet, are no longer available. We apologize for any inconvenience, delay or confusion this may cause. We are doing everything in our power to rectify the situation immediately.

We are taking immediate corrective actions to change our mail-in-rebate provider to ensure that this never happens again. We are committed to ensure that you receive your refund in a timely manner and that you will have full confidence in TRENDnet running into the future.

How to get your mail-in-rebate:

Don't cash the mail-in-rebate check you have received (it will bounce)
If you have not yet received the check, remember not to cash it once you do get it in the mail
Make a photocopy of the check for your records
Mail the original check to TRENDnet headquarters along with a printout of this email.
Mail the check to: (for your reference: our headquarter address can be confirmed on our website at www.trendnet.com)
TRENDnet
Mail-In-Rebate Check Rectification
20675 Manhattan Place
Torrance, CA 90501 USA

TRENDnet will immediately mail back to you a new check that you can cash at any time
Additional Questions:

Please email [email protected] if you have any questions or concerns about the process or your mail-in-rebate check.

Rest assured that we are doing everything in our power to correct this unfortunate occurrence immediately.

We apologize again for any inconvenience.


Sincerely,
TRENDnet
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aradia926
11-14-2008 at 09:53 AM.
11-14-2008 at 09:53 AM.
That's interesting because I just got an email this morning from TrendNet requesting that I not cash the rebate check I received yesterday, as the check will bounce. The explanation was exactly what the OP described.
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ktg
11-14-2008 at 09:54 AM.
11-14-2008 at 09:54 AM.
I just got a dire "DO NOT CASH THE REBATE CHECK YOU MIGHT HAVE JUST RECEIVED" email message today from TrendNet---now I know why. Sadly, I deposited said check last week. My bank tells me nothing has bounced YET...but emphasized the word "yet." I emailed TrendNet and asked them how they were planning on reimbursing me for the inevitable $25 bank bad check fee and the $25 rebate that apparently I may never get.

I can just see a whole lot of class action attorneys peeing their pants with glee right now.
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djzero
11-14-2008 at 10:05 AM.
11-14-2008 at 10:05 AM.
Does anyone know if the Monroe brake pads rebate was done through this company? I just submitted that one last week.
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ArleneMcGinty
11-14-2008 at 10:06 AM.
11-14-2008 at 10:06 AM.
Quote from Ray Nagin :
hogwash blog
apparently so Roll Eyes (Sarcastic)
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lotsalotsadeals
11-14-2008 at 10:20 AM.
11-14-2008 at 10:20 AM.
Cashed 6 the past 3 weeks NO PROBLEM.
Deposited 1 Yesterday we'll see.
Time to open a SPECULATION and UTTER BS Forum since all the crap gets posted in Hot Deals
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steaksauce
11-14-2008 at 10:24 AM.
11-14-2008 at 10:24 AM.
Antec uses Rebatestatus.com all the time which seems like they are affiliated with CPG. Yikes. Cooler Master might use them too.
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Joined Dec 2004
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Troublestylist
11-14-2008 at 10:28 AM.
11-14-2008 at 10:28 AM.
Finally. You think this might get Congress to ban rebates? Smilie
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Chrs
11-14-2008 at 10:30 AM.
11-14-2008 at 10:30 AM.
I trust Alex Trebek

I'm sure he'll pay me
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ionizer
11-14-2008 at 10:34 AM.
11-14-2008 at 10:34 AM.
i'm guessing this rebate company invested the money they held on a short term basis and obviously lost a lot of money recently and doesn't have that money now to pay back people

idiots.... just assumed everything would continue to go up and they could just make free interest
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