Ultimate Comcast / Infinity Internet deal- $19.99/Month for 1 year with no additional service required

Quote from Doyourhomework : called the 877-298-0903 20 MB Down/2 MB Up $29.99 mo/ 12 month no contract $33.00 one time installation $7.00/mo Modem Rental After you sign up, they will give you an account number. I asked for all of this e mailed so if there are questions in further months. We'll see what is e mailed. Even with the instal (fee), this will still be ok if they don't try and jack around the monthly fee. The other offer (s) are for 6 months then they really increase the monthly. Modems are available to purchase (or lease). I look t it this way. If there is a problem with the modem they fix it. This was the deal they had for CA

See if you can get around the modem bit. I guarantee that it won't break.

I look at it this way:

$7/mo x 12mo = $84 yearly rental fee
$84 + $33 one time install = $117 to use theirs.

I bought a SB6141 for $65 on eBay (from modems modems), and can switch between any cable provider if you play the game right.

It pays off when you avoid contracts, always getting new customer deals, even though you (or somebody you live with) were one last year. These guys are so desperate for business and the competition means that we're the winners.

I can't get Comcast here though, wish I could. In addition to their iCrap/Droid TV app, they also have one for the xbox 360, so that's one less HD box to worry about.

I am moving to an apartment, and apparently the old renter had comcast service based on comcast's website. So, if I buy my own modem (SB6141) and router then I can avoid the installation and monthly rental fee? Is it as simple as just plug the cables in? also, the modem doesnt come with a splitter and coaxial cable, so does that mean I have to buy that cable as well? Sorry for all the noobs question >.<

I hope this helps someone else out.

I am currently paying $80~ for basic cable and performance internet. Was paying $45 after taxes up till November. I called several times for a better deal but it never happened something about getting off promotion for 3 month before another promotion can be applied.

I received the $14.99 flyer in the mail for lowest tier internet. My plan was to cancel service and reconnect with my wife's name. I called up to cancel and told them that I no longer wanted service. They offered me current service for $49.99 for 6 months. I let them know that I really don't care for TV that I was just interested in the internet. First they offered me $39.99 for performance. When I told them I was not interested than they offered me $29.99. (Both were for 6 months). That was as low as they would go. So I cancelled the service.

Called next day (*** don't call from your current plan's phone they know who you are ***) and told them I was interested in setting up service. They tried to sell me every service that they have (cable, internet, phone, home alarm, etc). I let them know that I had a flyer that was offering me $14.99 for 12 months of internet. At first the person said that they didn't offer any discounts for more than 6 months. I very politely let her know that I had a flyer that said otherwise. I was than place on hold for 5 mins (yes 5 mins). The person came back stating that offer was for the lowest tier internet. I asked if it was for 12 months. They said yes. They wanted to up sell me now was my turn to let them. I asked how much for next tier (performance). They told me $39.99. So I asked if there wasn't a $29.99 plan. At first they said no but they kept looking and within 30 seconds or so said yes. I reconfirmed with her that offer was for performance internet for $29.99 for 12 months. They stated after the 12 months that it would be $39.99 for another 12 months than after that it would be $45.99. Slickdeal here I come. They told me would need a technician to connect my internet a $50+ charge. Taking the advice others here have stated I scheduled it one week after my old service would be cancelled. I also asked for new account number and email confirmation.

So I called back the following day and told them that I had requested to cancelled my service but that I wanted to know what the prorated balance was. Remember never leave any lose ends, I had returned my cable box a few weeks earlier and would have all balances paid before my last day of service (with old account). By chance they also let me know that my service would continue for a week after I left but that I wouldn't be charged.

I will call the day after my old service ends and setup my modem. After that I will cancel that technician.

I would like to thank all thoses who have contributed to this thread.

Good luck to those thinking they got a deal for 12 months no contract through these 3rd party dealers selling the service. If you read through this thread you'll see many of us were screwed and were charged full price starting month 7.

Quote from row : Good luck to those thinking they got a deal for 12 months no contract through these 3rd party dealers selling the service. If you read through this thread you'll see many of us were screwed and were charged full price starting month 7.

I noted your comment above. After signing up, i received a e mail confirmation that didn't specify the term length. So i contacted customer service (through e chat) and provided my installation order number and told them i needed the term length verified in writing, or the installation wasn't going to happen. They confirmed 29.99 for 12 months. I screen capped the entire conversation.

The mistake the others had made, was not getting the terms specified in writing, up front. There is no guarantee that they will in fact honor the contract. However, when you get it in writing, you can make a much stronger case if they attempt any bull$hit.

Quote from argothiusz : I am moving to an apartment, and apparently the old renter had comcast service based on comcast's website. So, if I buy my own modem (SB6141) and router then I can avoid the installation and monthly rental fee? Is it as simple as just plug the cables in? also, the modem doesnt come with a splitter and coaxial cable, so does that mean I have to buy that cable as well? Sorry for all the noobs question >.<

If you buy your own modem, you can avoid the monthly rental fee. They don't lease routers anyway, as far as I know. You might be able to waive the installation fee if your connection to the internet prior to when you get service shows their online activation page, which looks like this: http://www.comcast.com/activate

If you don't see any page, then you'll have to have a guy come out to switch on your service. If you do see the page, then you can have them waive the install fee, and have them send you the self-install kit. That should be like a $10 to $15 charge for the kit, and it should have the coaxial cable and splitter you need: http://customer.comcast.com/help-...stall-kit/

Good luck, and remember, there aren't any "noob questions," only noobs. Hehe.

Quote from cyberClu : If you buy your own modem, you can avoid the monthly rental fee. They don't lease routers anyway, as far as I know. You might be able to waive the installation fee if your connection to the internet prior to when you get service shows their online activation page, which looks like this: http://www.comcast.com/activate If you don't see any page, then you'll have to have a guy come out to switch on your service. If you do see the page, then you can have them waive the install fee, and have them send you the self-install kit. That should be like a $10 to $15 charge for the kit, and it should have the coaxial cable and splitter you need: http://customer.comcast.com/help-...stall-kit/ Good luck, and remember, there aren't any "noob questions," only noobs. Hehe.

ok ok fine..I am a noob. I admit that haha
Anyway, called in today! The previous owner still hasn't disconnected his service so I will able to waive the installation fee. What retarded was that the first guy I called cannot disconnect the service for me before starting a new one so he transferred it to a very nice lady. She disconnected and started a new service for me within 5 min and gave me a bump to 30mbps for free!! All for 19.99/month!

Quote from argothiusz : ok ok fine..I am a noob. I admit that haha Anyway, called in today! The previous owner still hasn't disconnected his service so I will able to waive the installation fee. What retarded was that the first guy I called cannot disconnect the service for me before starting a new one so he transferred it to a very nice lady. She disconnected and started a new service for me within 5 min and gave me a bump to 30mbps for free!! All for 19.99/month!

for free eh? lets us know what your contract says once you get it...I've heard too many I got this and that, and then they come on here pissed off....just read a few pages of threads before this one and you'll see what I'm saying

Quote from papitosabe : for free eh? lets us know what your contract says once you get it...I've heard too many I got this and that, and then they come on here pissed off....just read a few pages of threads before this one and you'll see what I'm saying

Will come back to this thread once I received my contract! Thanks for all the help guys! Saving lots of money on internet service thanks to this thread.

Quote from papitosabe : for free eh? lets us know what your contract says once you get it...I've heard too many I got this and that, and then they come on here pissed off....just read a few pages of threads before this one and you'll see what I'm saying

He's right I got the "free" bump to 30mbps about two months ago. I received an email out of the blue informing me of the free speed boost.

When I ordered the Performance Internet service a couple of weeks ago with a flyer I received, they signed me on a contract of $19.99 per month for the first year and $34.99 for the second year. Should I ask them to just sign me with a contract for one year only (which is what the flyer says)? In other words, is $34.99 for the second year OK or too much?

The service was activated during the past weekend. The download and upload speeds were about 26.5 and 4.5 Mbps respectively from a online test (also verified by the agent on phone who activated my service). How do these numbers compare to other people with the same service?

Check your bills. It will tell you how long your promotion will last.

Quote from row : Check your bills. It will tell you how long your promotion will last.

It' my case it's not a promotion. They just increased the speed of the package I was signed up for. There's no note of it on my bill and when I initially got the email I called and was told that my speed was increased, there's no fee, it's permanent, and all I had to do was reset my modem for the change to activate. I thought it was a gimmick but a speed test showed the increased speeds.

Wish current customers could get in on this.