Hello everyone,
Recently, some people over at Howardforums on grandfathered/classic plans have discovered that their $20/month 5GB Preferred Android Web data plan was replaced with a $5/month 5GB "Pref Android Web Reduced" data plan. Details are as follows:
-$5/month for 5GB. Throttles after 5GB although some users have reported no throttling at all.
-Only works for Grandfathered and Classic plans, NOT Value plans.
-Get by calling 611 on your T-mobile phone and saying "cancel" at the prompt to reach the retentions/loyalty department.
-Loyalty CSR called it "Bridge to Value Preferred Web" and described it as a way of giving classic plan members a sample of Value cost savings.
-Despite the name, it does not require you to switch to Value at anytime, nor was I forced to extend my contract.
-This reduced data plan is not eligible as a choice for getting an upgraded smartphones. Upgrading a line with the $5 plan will change the line back to the $20 plan. It's not clear whether you add the $5 data plan on a line that has upgraded recently.
-This is not like T-zones/Web2Go in that it WILL work with any Android phone. I don't know about other types of phones.
My post on the Howardforum thread [howardforums.com]
Some other T-mobile discounts worth looking into:
https://slickdeals.net/f/5242262-T-Mobile-Loyalty-Customers-10-off-month-for-24-months-with-new-contract-YMMV
https://slickdeals.net/f/5036672-T-mobile-12-or-10-off-total-bill
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The lesson is not to add any phones on lines to your cart with the 5 GB $5 BTV plan or else it might accidentally take out the discount. Loyalty cannot add the $5 BTV 5 GB plan anymore just the $15 BTV 5 GB plan and the $5 2 GB plans if you're 18 mths out from your last upgrade.
Also, I noticed that my Preferred FT NW 600 now is called Preferred FT NW 600 BTV. I don't remember if it had that when I originally added the BTV data plan.
The lesson is not to add any phones on lines to your cart with the 5 GB $5 BTV plan or else it might accidentally take out the discount. Loyalty cannot add the $5 BTV 5 GB plan anymore just the $15 BTV 5 GB plan and the $5 2 GB plans if you're 18 mths out from your last upgrade.
I had the same type of thing happen to me when I first signed up for my family plan account. I signed up with T-Mobile on the last day Web2go was offered as an option. When I activated Visual Voicemail on my Nokia Symbian phone, and for whatever reason, that caused my $10/mo unlimited Web2go data to become $30/mo unlimited Android data. I had to call them and have web2go put back on my account. A couple months later, another family member accidentally did the same thing, and and at that point they were implying that it was a huge hassle to put web2go back on someones account, and that they weren't even sure if it was possible any longer... but it was.
You: Cool story, bro.
Me: Thanks.
The lesson is not to add any phones on lines to your cart with the 5 GB $5 BTV plan or else it might accidentally take out the discount. Loyalty cannot add the $5 BTV 5 GB plan anymore just the $15 BTV 5 GB plan and the $5 2 GB plans if you're 18 mths out from your last upgrade.
Also, I noticed that my Preferred FT NW 600 now is called Preferred FT NW 600 BTV. I don't remember if it had that when I originally added the BTV data plan.
The 5GB for $5.00 is still available, I literally just got it today. Loyalty told me that you need to have 5GB $20.00 on the line you want to switch or at least had it before. I first spoke with a regular cs and she can only give me the 2.5 GB for $5.00 so I asked to be transferred to loyalty.
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Update:
I noticed the $5 BTV add a line discounts were applied to 2 of my lines...so even though I lost 3 GB, I did gain $10 a month.
Thanks.
Thanks.
Classic 1000 Minute—Talk - Reduced Price $59.98 per month
NOTE: You are currently receiving a price reduction on your monthly service cost.
By changing your current plan, you may lose your current price reduction.
Data Preferred Androind Unlimited Web Only - Reduced Price $5.00 per month
You currently receive a price reduction on your monthly service cost for this data service.
AAL Fee $5.00 per month
Voice Premium Handset Protection Insurance for Premier Devices $7.79 per month
Voice Unlimited Domestic Messages $10.00 per month
My plan went down $20 before $20 Equipment Installment. I also get corporate discount so pretty much my 3 lines bill is under $100.
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