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Camel Crush Experience Instant Win Game (21+ Void in MA/MI) Ends 6/25

976 6,123 April 24, 2013 at 10:50 AM in Contests (4)
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Last Edited by kelser01 April 24, 2013 at 10:53 AM
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www.camel.com (during the Game Period, look for the "CAMEL Instant-Win Game" link - it is also under the top TAB and is called "Refresh & Reward")

ELIGIBILITY: OPEN TO LEGAL RESIDENTS OF THE 50 UNITED STATES AND WASHINGTON D.C., EXCLUDING RESIDENTS OF MA AND MI, WHO ARE TOBACCO CONSUMERS 21 YEARS OF AGE OR OLDER AT THE TIME OF ENTRY AND HAVE A VALID PERSONAL IDENTIFICATION NUMBER ("PID") AND PASSWORD PROVIDED BY THE SPONSOR. NO PURCHASE IS NECESSARY TO ACQUIRE A PID. GAME VOID IN MA, MI AND WHEREVER PROHIBITED BY LAW.

GAME PERIOD: Game begins at 12:00:00 p.m. (noon) Eastern Daylight Time ("EDT") on April 24, 2013 and ends at 11:59:59 a.m. EDT on June 25, 2013 ("Game Period"). Sponsor's computer is the official clock for this Game.

PRIZES/ODDS:

Grand Prizes (4,000): Each Grand Prize winner will receive one (1) $50 MasterCard® Prepaid Code. Approximate Retail Value ("ARV"): $50 each.
First Prizes (10,000): Each First Prize winner will receive one $25 MasterCard® Prepaid Code. ARV: $25 each.

Limit one (1) Grand Prize and one (1) First Prize, per PID/person. Unclaimed prizes will not be awarded.

Full Rules: https://cam.tobaccopleasure.com/p...Rules.aspx

Community Wiki

Last Edited by LuckyLiz June 8, 2013 at 04:49 PM
This was from an email I received today regarding issue(s) trying to register and/or generate a Master Card E-Code after winning.

Thanks for participating in the Camel Instant Win Program. I apologize for the delay in responding to your email. We are sorry to hear that you are having issues registering your prize. In order to assist you better, we have provided specific details to get your prize registered.

In order to protect the privacy of our 21+ years of age or older adult tobacco consumers, extra security measures were put into place. When a prize was awarded, it was recorded with the personal information listed under your Camel Profile at www.camel.com. When registering the prize at Up2URewards, it will require the personal information to match exactly for a successful registration.

Here are steps to get your prize registered:

1) Log into www.camel.com.
2) Verify your personal information by clicking the Profile icon on the dashboard that shows your name. Do not make any changes at this point. This will be the information used to register your prize at Up2URewards.
3) Click on "My Swag" under the exclamation point.
4) Your prize should appear under "My Swag" section.
5) Click the "Register" button next to your prize, which will take you to a web site that manages the prizes.
6) Once on the web site, you will need to register your prize by completing the blank fields with your personal information exactly as it appears in your Camel web site Profile
7) After completing the fields, click "Generate Virtual Code." Your new Master Card E-Code will be available for making any online purchases.

Here are a few important items to remember when entering your person information on the site.

-Name
-Spelling of first and last name must be exactly as it appears on the Camel site.
-DOB = MMDDYEAR
-No dashes or spaces
-If your DOB does not work, attempt to use "01" as the DD.
-Zip Code: Must match all 5 digits and be the same as it appears on the Camel site at the time your prize was won.
-Creating a login and password for Up2URewards: Use the same login and password used for www.camel.com
-Consumer may also have the ability to create their own. Either one should work.
-Updating Camel Profile: After you have successfully registered your prize, make any necessary updates to your Camel profile at www.camel.com to ensure that any future wins are accurately recorded.

If you are still unable to register your prize, please call us at 1-800-334-8157 and a representative will forward your information to our fulfillment team for further assistance.

Your loyalty and participation is appreciated.

Melissa
Customer Care Team

Hope this helps!
~Liz

155 Comments

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Joined Sep 2004
L6: Expert
> bubble2 1,246 Posts
396 Reputation
Cheapeats
06-18-2013 at 03:35 PM.
06-18-2013 at 03:35 PM.
Camel finally fixed my expired error but now the gift card won't let me buy anything. Have you guys been able to use the entire giftcard?
Reply
Joined Nov 2012
Last Seen In Oakland Area
> bubble2 1,960 Posts
3,399 Reputation
JeffGeorge
06-18-2013 at 03:40 PM.
06-18-2013 at 03:40 PM.
Make sure you wait a few hours before trying to use the money to buy something. I made that mistake once a while back.

For some reason after you register the card on up2u, it takes a few hours for them to actually load the card. I didn't know that and tried to buy stuff right away and of course all were declined then I checked back on up2u and the balance was $0 (had not been loaded yet)..had to wait like 7 days because the card was now "locked".

The next time I won after that I checked the balance right away and it was $0..Waited a few hours checked again and they finally loaded it and was good to go.

Moral of the story- Always check your balance on the card after you register it and before you try to make a purchase to make sure it has been loaded.
Reply
Joined May 2012
L4: Apprentice
> bubble2 468 Posts
419 Reputation
WVUGal86
06-18-2013 at 07:52 PM.
06-18-2013 at 07:52 PM.
Well I won $50 today, never had any issues before redeeming I always wait a while to get the ecode then the site was down for a while today when it came back up I went to get my ecode and it said it was expired Madso I went ahead and emailed up2U I included screen shots too so hopefully they get it fixed soon.
Reply
Joined May 2012
L4: Apprentice
> bubble2 423 Posts
521 Reputation
katdrox
06-20-2013 at 11:50 AM.
06-20-2013 at 11:50 AM.
won $25 but also saying it's expired.
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Joined May 2013
L3: Novice
> bubble2 222 Posts
549 Reputation
freeb0000
06-20-2013 at 01:13 PM.
06-20-2013 at 01:13 PM.
I won 50$the other day says expired and never showed up on the rewards site. this will be three business days with no reply. you'd think a company like camel would get a site to reply. i'm not giving up tho wins are hard to come by.really you should not offer prizes/contests there are many hoops to jump through and sites not working!!
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Joined Jan 2011
L3: Novice
> bubble2 274 Posts
130 Reputation
ITSKARMA
06-20-2013 at 02:25 PM.
06-20-2013 at 02:25 PM.
Won today and mine also says its expired.
Reply
Joined Jan 2010
L10: Grand Master
> bubble2 23,805 Posts
20,468 Reputation
countyline
06-20-2013 at 05:05 PM.
06-20-2013 at 05:05 PM.
up2U has been nothing but a screw up, takes them months to fix stupid little things. First it was converting to Canadian currency, now everything is expired. Never seen such a screwed up outfit in my life. I hope the FTC shuts them down (after everyone gets their money of course). My complaint has been filed, hope you all are doing the same.
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Joined Jul 2008
L3: Novice
> bubble2 134 Posts
118 Reputation
daisy19890
06-20-2013 at 06:49 PM.
06-20-2013 at 06:49 PM.
Is the instant win showing up to play...mine doesn't pop up like it used to
Reply
Joined Feb 2010
L7: Teacher
> bubble2 2,272 Posts
440 Reputation
LuckyLiz
06-20-2013 at 07:15 PM.
06-20-2013 at 07:15 PM.
If you're having problems, it was suggested on the Camel community forum by a member earlier today to call the number at the bottom of the Camel page. Member said they'd won today and gotten the expired code; called up and the problem was remedied immediately. If I were you, I'd give it a try!

And CONGRATS to all you winners! Smilie
Reply
Joined Oct 2008
Amazon shill
> bubble2 3,164 Posts
1,522 Reputation
k4aic
06-20-2013 at 07:33 PM.
06-20-2013 at 07:33 PM.
BF won 25 this morning and he was able to redeem without any problems, code WAS valid! So maybe it's a hit or miss glitch. He uses Firefox
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Joined Feb 2009
Slacker
> bubble2 3,569 Posts
5,299 Reputation
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rachaelm | Staff
06-21-2013 at 05:48 AM.
06-21-2013 at 05:48 AM.
Quote from daisy19890 :
Is the instant win showing up to play...mine doesn't pop up like it used to
I'm having to pick the "refresh & reward" from the top of the page to play IWG. Used to be on the sign in page.
Reply
Joined Sep 2006
L7: Teacher
> bubble2 2,127 Posts
582 Reputation
homeslicer
06-21-2013 at 10:44 PM.
06-21-2013 at 10:44 PM.
We are sorry, but this eCode has expired. Please return to your membership site for more opportunities to win.

are you kidding me! camel still has not learned. plus i hear lays is using up2u too omg. won $25 btw.
Reply
Joined Jan 2011
L4: Apprentice
> bubble2 374 Posts
385 Reputation
flipflopflo
06-22-2013 at 08:59 AM.
06-22-2013 at 08:59 AM.
Hubby won $50 this morning and got the 'expired' message. The yellow bar is showing, too. He has yet to be able to spend his $25 he won a while back either.
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Joined Jun 2006
L5: Journeyman
> bubble2 949 Posts
184 Reputation
sobrien82
06-24-2013 at 02:39 AM.
06-24-2013 at 02:39 AM.
i won the $50, clicked on register now to create my account - filled out all the forms, accepted the terms, but then it just keeps kicking me back to the initial screen, its not creating my virtual code. anyone else have this issue?
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Joined Oct 2007
L2: Beginner
> bubble2 31 Posts
10 Reputation
rrkaren
06-27-2013 at 08:58 AM.
06-27-2013 at 08:58 AM.
Anyone else still waiting to get a corrected code? Been 2 weeks and many emails and a call. Still nothing here. Wonder what we can do next?
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