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Does your State have a Scan Law?
June 24, 2008 at
05:19 AM
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In Michigan by law every item, except 25 items of the stores choice, have to have a price tag on it.
How they enforce that I don't know. The "scan award" is based on each unique item that is priced wrong.
Last week at CVS they overcharged me on 2 items (different UPC codes). Even if it is 2 Speed Stick, but different scents they are penalized.
However..this store refused to pay on the 2nd item, stating the law was per receipt, not per item. They did not know what they were talking about.
The cashier knew I was correct, but the manager would not budge.
I kept asking her if she was sure she did not want to follow the law and issue the scan award.
Asked her again..Still said no.
So I said fine..I need printout of my transaction, your name etc..
Filed a small claims suit against them yesterday.
By not following the scan law they will get fined $250 to me along with court costs.
I just wanted the $5
Gave her a chance..told her what would happen..she looked at me like I was an idiot.
This is why..I do not shop at that CVS very often.
Does your state have something similar?
How they enforce that I don't know. The "scan award" is based on each unique item that is priced wrong.
Last week at CVS they overcharged me on 2 items (different UPC codes). Even if it is 2 Speed Stick, but different scents they are penalized.
However..this store refused to pay on the 2nd item, stating the law was per receipt, not per item. They did not know what they were talking about.
The cashier knew I was correct, but the manager would not budge.
I kept asking her if she was sure she did not want to follow the law and issue the scan award.
Asked her again..Still said no.
So I said fine..I need printout of my transaction, your name etc..
Filed a small claims suit against them yesterday.
By not following the scan law they will get fined $250 to me along with court costs.
I just wanted the $5
Gave her a chance..told her what would happen..she looked at me like I was an idiot.
This is why..I do not shop at that CVS very often.
Does your state have something similar?
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Community Wiki
Last Edited by phiatt
November 11, 2008
at
11:49 AM
Add your state's scanner/pricing law!
Not sure? You might start here.
KY- Nothing found as of yet - Spookilove
MI - If an item scans higher than the marked price, you ge tthe difference back plus $5. One $5 reward per item per receipt. Multiple of the same item on the same receipt only earn one $5 reward for that item. ~ellemdee
Michigan scanner law details - thanks NobodysHome
NC- No award to consumers who find pricing errors. However, you can report problems to the Department of Agriculture, which can fine the store up to $5000. Here are the statutues. ~sweetpeanc
WV- If Manager or employees fail to rectify the problem(s), Call 304-722-0602 to file a complaint with the WV State Weights and Measures Office in St. Albans.
http://www.wvlabor.org/website2.swf Click Weights and Measures link at Bottom, then commodities Link at top -Spookilove
NY- Buffalo Area (Erie and Chautauqua Counties) " Section Eleven. Consumer's right to special payment if overcharged by a store granted a waiver from item pricing. As soon as practical, and in any case within one hour after receipt of such notification and verification of the overcharge, the store shall tender to the consumer an amount equal to the difference between the price charged and the least of the item, sale, shelf, or advertised price, plus an amount equal to ten times that difference, but not less than one dollar nor more than ten dollars" http://www.erie.gov/laws/ll7-1997.phtml ~laxin213
Missouri- http://www.mda.mo.gov/wm/scandev.htm - phiatt
Kansas- http://www.ksda.gov/weights_measure
Not sure? You might start here.
KY- Nothing found as of yet - Spookilove
MI - If an item scans higher than the marked price, you ge tthe difference back plus $5. One $5 reward per item per receipt. Multiple of the same item on the same receipt only earn one $5 reward for that item. ~ellemdee
Michigan scanner law details - thanks NobodysHome
NC- No award to consumers who find pricing errors. However, you can report problems to the Department of Agriculture, which can fine the store up to $5000. Here are the statutues. ~sweetpeanc
WV- If Manager or employees fail to rectify the problem(s), Call 304-722-0602 to file a complaint with the WV State Weights and Measures Office in St. Albans.
http://www.wvlabor.org/website2.swf Click Weights and Measures link at Bottom, then commodities Link at top -Spookilove
NY- Buffalo Area (Erie and Chautauqua Counties) " Section Eleven. Consumer's right to special payment if overcharged by a store granted a waiver from item pricing. As soon as practical, and in any case within one hour after receipt of such notification and verification of the overcharge, the store shall tender to the consumer an amount equal to the difference between the price charged and the least of the item, sale, shelf, or advertised price, plus an amount equal to ten times that difference, but not less than one dollar nor more than ten dollars" http://www.erie.gov/laws/ll7-1997.phtml ~laxin213
Missouri- http://www.mda.mo.gov/wm/scandev.htm - phiatt
Kansas- http://www.ksda.gov/weights_measure
71 Comments
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You scan law folks are fortunate. They couldn't care less in MS if something rings or is priced wrong.
The stores try to get around it by coming up with various reason such as:
Limit 1 award per reciept
or my favorite "You must leave the store to qualify for the award"
Target is the worst, with K-mart not far behind.
One time, Target gave me grief about using 3 coupons (yes only 3)..I have had numerous problems with that place and was needless to say ticked off!
So I said fine..Went down the HBA Deodorent aisle and bought every scent of speed Stick the had because they were ALL priced wrong by .52 cents.
So 20 speed Sticks at $2.99 (should have been $2.49) = $59.80.
Purchased all of them without any coupons
Went to customer service and got back the .52 on each one = 10.40
OOP was now 49.40
Then got a $5 scan award on each one for $100. Made $50 in 20 minutes
Then I said to the boss.."Maybe next time you will let me use the 3 coupons I had wanted to used in the first place"
I was livid..so was he..
I practically dared him not to give the award on each, but he knew what I would do..
I do know that most supermarkets used to advertise here that if it scanned wrong they would give you the item free.
I have done this at supermarkets many times.
but, they always give you just one of the wrongly scanned items free.
I wonder if the law is that they have to give em all to you?
/
http://www.michigan.go
My mom absolutly loves this law. I'm not as brave as her and got stepped on by a Walmart employee a few years back because she said the scanner law doesn't work on clearence items. I haven't shopped there since.
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I shop at Kroger for groceries, and my trips usually involve less than 40 items. However, on every trip they overcharge me for at least 3 or 4 items. Sometimes it's an overcharge of a couple dollars each item.
They've never given me this bonus, and they hem & haw & give me a hard time just about giving me the difference. This week I'm going to whip out this law printed out when they overcharge me. It will be fun!
I have sued wal-mart over this one..they always lose.
HTH
As far as multiple items, you should get the extra $5 once per misscanned item per receipt, so if you buy ten of the exact same item, you'd get the difference back for each of the 10 items, but you'd get the $5 one time. If two different items scan wrong, then you'd get the $5 twice, etc...
EDIT: I started the wiki if anyone's interested in adding their state's details.
The stores try to get around it by coming up with various reason such as:
Limit 1 award per reciept
or my favorite "You must leave the store to qualify for the award"
Target is the worst, with K-mart not far behind.
One time, Target gave me grief about using 3 coupons (yes only 3)..I have had numerous problems with that place and was needless to say ticked off!
So I said fine..Went down the HBA Deodorent aisle and bought every scent of speed Stick the had because they were ALL priced wrong by .52 cents.
So 20 speed Sticks at $2.99 (should have been $2.49) = $59.80.
Purchased all of them without any coupons
Went to customer service and got back the .52 on each one = 10.40
OOP was now 49.40
Then got a $5 scan award on each one for $100. Made $50 in 20 minutes
Then I said to the boss.."Maybe next time you will let me use the 3 coupons I had wanted to used in the first place"
I was livid..so was he..
I practically dared him not to give the award on each, but he knew what I would do..
Ha! LMAO!!
Also I think what you did at Target was borderline criminal. To USE the law for personal gain is wrong & to come on this board to boost about it is shameful. You get the items free, the store pays you $50 for the privilege of giving them to you & you can justify that....how?...$50 to massage a bruised ego? The money that you received was not paid by the manager or the store, it is a part of "the cost of doing business" & is passed on to all of us, the consumers.
This thread has caused me to question my own ethics with couponing in general. Like everyone else on here I want to save as much money as possible & I enjoy the challenge of "getting one over" on the stores but I personally would rather pay retail than thought of as a "scammer" or even worse a "thief".
No holier-than-thou speech, just some observations & opinions.